Customer Ratings & Reviews
- Model:
- KRFC704FBS
- SKU:
- 5461000
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
What a nightmare!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator about a month ago and we had nothing but problems. I wasted numerous hours on the phone talking to Pacific Sales, Best Buy, Kitchen Aid and their repair people. It came with missing parts, uneven doors, a huge gap between the refrigerator and the freezer.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey neville, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Pros mentioned:Size
Highly Recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator!! The counter depth gives me more room in my kitchen. My favorite part is the tiny ice cubes.
I would recommend this to a friend - Pros mentioned:Design
Love love love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted USA only and KITCHEN AID IS ONLY USAmade worth getting. It's design appearance everything is perfection. Only drawback is water filter which is difficult
I would recommend this to a friend Great purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife decided on this refrigerator after many comparisons. This one is fantastic. Lots of room, many great features,and a pleasure to own. Buy with confidence.
I would recommend this to a friend- Pros mentioned:Lighting
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Love the measured fill and interior lighting.
I would recommend this to a friend very bad customer service from bestbuy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got deliver this refrigerator February and i left it in the house and not checked it because we are doing construction work. Yesterday the plumber wanted to install and we found out in both sides to the back bottom bending so much that extends the sides and does not fit between the cabinets. I called customers service no help at all very nasty. I will never buy anything from bestbuy anymore.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello john, thank you for your review. We sincerely apologize for the concerns with your refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Ice maker
2 Years in : Still Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, great functionalities. Only one caveat: The ice maker needs some maintenance as they can get stuck.
I would recommend this to a friend - Pros mentioned:Size
the best of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nicest fridge i ever bought, and i buy 3-5 fridges a month (house flipper).
I would recommend this to a friend - Cons mentioned:Ice maker
review your options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this Frig for less that two years and already have issues with ice maker.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello dave, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Ice maker
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small ice maker! Lots of issues with fridge. Geek squad is attempting to fix it. Geek squad is great
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Everything we wanted and more.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We looked a many refrigerators when making this purchase. The Kitchen Aid was an excellent choice for us.
I would recommend this to a friend Poor condition item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For condition, not inspected before it comes out the store and this is why the reason I
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Lots of shopping and looking = good buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's brand new, so obviously pleased. But the purchase was the result of due diligence; shopping, comparing, articles, consumer guides - and especially a knowledgeable sales person, Tony Davis, in the Pasadena, CA store. Makes a big difference with an experienced sales person. I'm sure I will continue to be very pleased.
I would recommend this to a friend- Pros mentioned:Design
Great new appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my new refrigerator. My dishwasher is super quiet. Microwave is relatively large but great interior and easy settings
I would recommend this to a friend Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it...I bought it a month ago..so far everything good...you have a lot space on it.
I would recommend this to a friendGreat great great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator defiantly the highlight of my kitchen!!! The inside of the fridge has this nice wooden trims and glass and metal and the way it all put together is just stunning. Other than that is does the job, cool water, ice cold ice!!! So far I did not have any problem with ice dispenser which is nice, compare to my previous experiences.
I would recommend this to a friend"LIb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up smashed had to return, was ordered to replace a new Kitchenaid that showed up with multiple parts not working, ice dispenser, water filter and drawers not working.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, GregM. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Don't buy open box!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for one that actually works! Just got a call that it's going to being delayed another week. UGH!!! I'm not sure why Best Buy does not make sure the fridges work before selling them?
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, TeriR. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Very best kitchenaid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The counter depth, quietness, LED lighting, storage compartments & ease of cleaning makes this refrigerator a must have .
I would recommend this to a friend- Pros mentioned:Overall performance
Great quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator because you cold tell it was a quality product it cost a little more but was Made in the USA
I would recommend this to a friend