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Customer Ratings & Reviews

Your price for this item is $3,899.99
The comparable value price is $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1269 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,269 reviews
  • Rated 2 out of 5 stars

    KitchenAid refrigerator unreliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2.5 years old and right front door gasket had to be replaced AND now its been broken for 4 weeks as refrig defroster doesn't work, part and installation due soon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cooler than a fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Food stays fresh quite a while. Compartments are efficient and get the job done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks great but doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful overall but the refrigerator part stopped working after 30 days... this is our second one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know if I'd like the stainless steel~~ but I do!! Doesn't show the smudges too badly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for cabinet depth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Frigidaire you can get for cabinet depth and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. It is not only beautiful but very easy to organize food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works well and well satisfied. The shelf for higher items too small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would highly recommend. Beautiful and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we were looking for. Perfect style and functionality

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Beautiful, Customer Service Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the fridge. The aesthetic is on point for our new build home. We got this as an open box item. Got it home and there was no power cord to assess function and was given the runaround by Best Buy for missing components and accessories. Since buying a power cord, we have discovered it makes a weird noise ever so often. Overall the function of it is fine though we have not yet hooked up the waterline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of functions and plenty of style. Thoroughly enjoying this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge runs perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it scratch and dented, works fine thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now want to get the rest of the items to outfit the kitchen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t stay cold

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took delivery just under one year ago but didn’t install it until Nov 2021. Now the main body of the refrigerator won’t stay cold enough to preserve food no matter what temperature setting is made. This refrigerator was just under &5k. What a joke

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a great French door fridge, get this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliances for a kitchen remodel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style, features and performance exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But too big for smaller cut out. However great engineering

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shame on Kitchen Aid

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator stopped cooling in 6 months. 3 weeks later still waiting for part. Not a happy customer.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Disappointed, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Beautiful design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, perfect construction, reliable construction.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has broken 3 times in 1 year; piece of garbage-stay stay away

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Mark, thank you for your review. We would like to inquire about your review with you. If you have not had your issue resolved, please email us at [email protected] at your earliest convenience with your username (Mark), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, KitchenAid Social Care KitchenAidBrand