Customer Ratings & Reviews

We have had our refrigerator for three months now and have been living it. Last night I noticed odd things with the ice maker and this morning the bin is empty. I started reading other reviews and it seems lock clockwork that issues arise with the ice maker. I hope it’s a fluke and we can get Best Buy Geek Squad to fix the issue.

Nice looking. Quality material. Love the color. Water dispenser and ice in door is very convenient. This was for my brother who prefers counter depth. So it works perfectly for his needs.

Great fit for us. Plenty of storage and excellent compartments for specific food storage. Outside water and ice dispensers could be better as You need to be careful of spillage.

My Kitchen Aid refrigerator is not only great looking but it’s very functional. Only drawback is the ice compartment is small but I can live with that.

We are absolutely in-love with this fridge from an aesthetic pov. It constantly wow's guests and I never thought I would care about a fridge as much as I do this one. It is not without its shortcomings, however. -Water Filter: they claim this should last 6 months, but we've somehow managed to go through TWO in 6 months. You cant ignore it either as the fridge will beep at you until you replace it. -Ice maker: No real issues other than it makes very little ice. Don't plan on ever filling a cooler or even serving a party of more than 6 people with this thing. Ice itself is great though.

love the fridge but the ice maker is not working so good after just one year. Come on Kitchen Aid, you charge a premium and your item should last a lot longer

This refrigerator is a perfect fit and capacity at my kitchen.it looks beautiful and I am so happy to have it

We’ve had this Fridge for about month and absolutely love it. It has the feel of a built-in without the price. The interior is spacious and well thought out. The only negative I’d say is the amount of ice it produces. However if you set it to max ice it’s fine. Definitely grab of ice a bag and put it in the freezer if you have a party planned.

Very spacious for a counter depth refrigerator, sleek design. The ice maker is kind of loud but it would not prevent me from purchasing again.

So far loving this refrig. Very spacious. Arranged efficiently and is attractive inside and out.

Very nice unit, you don't have a lot of freezer space but it's a good size for our family

I absolutely LOVE this refrigerator! KitchenAid does not disappoint! With this model the refrigerator is VERY spacious. This is wonderful for customers that love to to food prep or anyone with a big family and needs space. The water tastes better than bottled water for us and we love the size of the cubed ice. Also, its very quiet which we love! The freezer is perfect. We love to freeze soups and gumbo so it's ready to go for those cold days. The freezer comes with areas so it's easy to organize. I love the area just inside the freezer where you can put pizza boxes! Between you and me... Waffles for the kids go here. Just makes my life easier and when they want breakfast they don't have to dig for what they want.

Beautiful fridge, but I can only score it a 2 because the ice maker is terrible. It freezes up so the mechanism cannot turn, it produces too-thick trays of ice that will not break up, and there is now a water leak out the side of the front compartment that drains quickly onto the floor. For what this things costs, I should not be having these issues.

Owned a Samsung for about 10 years prior to buying this one. Pluses are it seems to keep food, especially produce, fresher longer, exterior is better at hiding smudges and shelves are generally attractive and seem better built then our old Samsung. Minuses are some of the shelving arrangements are not optimal, lacks egg drawer and seems a bit smaller inside then the equivalent Samsung. Also, the ice seems smaller and melts quicker then our old Samsung. Collaterally, pacific sales service was terrific, as our first fridge arrived dinged and they are replacing it with no issues, we also found our sales person to be very knowledgeable and courteous. Be careful with KitchenAid, they advertised a rebate on their web site and then refused to honor it because pacific sales is not a participating retailer, also gave us a lot of runaround when we challenged their denial. Finally, a bit pricey versus some of the alternatives. We splurged because we remodeled our kitchen and wanted everything to match so we bought all KitchenAid, also preferred to buy American if possible. In retrospect not sure matching the appliances is worth the premium for this one over alternatives.

Top 2 shelves broke 13 months after purchase. Kitchen aid only uses 3rd party vendors for out of warranty items, and they can't get the right part. It's a nice looking fridge, but sonce it cant be serviced, I cant recommend it. Go with LG, at least they have a good repair infrastructure. No, kitchenaid, I dont have facebook or twitter.

This is a great counter depth fridge. Everything in old, big fridge fits because of better organization. Inside lighting is super, door and crisper organization is awesome. Love the bottom freezer, with sliding shelves. Ice maker is small, but produces the best sized cubes I have ever seen. If you consume lots and lots of ice normally, you may want another model. Great fridge.

I love this fridge! The wood trim and soft close drawers on the inside with the diamond cut drawer knobs give it a feel of luxury. When opening, the doors have a good weight to them and youll feel the difference when comparing to others. I like that the water filter is reachable (short people problems lol) and you dont have to move everything out of the way to get to it. Love how it fits in perfect with the cabinets and doesnt stick out.

We’ve had this refrigerator for about 3 months now and so far it’s been good with keeping the food cold/cool but it makes a loud sound from the back and we aren’t sure why. I can’t post the video but it’s pretty loud and happens throughout the day. Doesn’t matter how much we open or keep doors closed.

This fridge is awesome! It's fancy and functional. Plenty of room, looks very upscale. Love, love, love it, and got it for a great price!

This is the perfect refrigerator for us - the largest of the counter depth class and filled with features. It also has a beautiful interior with ambient lighting and woodgrain touches. It's normally quite expensive but we were fortunate that a customer had bought it a couple of days prior and decided it was too small. We got a very good price adjustment. It was delivered exactly when we wanted.