Customer Ratings & Reviews

I have not owned this refrigerator for three years yet, and now I’m forced to dish out an additional $979.92, plus $134 for a diagnostic inspection. Turns out the defrost, fan and seals need to be replaced. It’s been two weeks since the repair guy told me he needed to order the part and now he said it’s going to be another week before he can get to it. I am extremely disappointed with KitchenAid, I only felt safe spending $4,409 on this appliance because I believed they were a solid company and brand name. I feel completely disgusted and robbed that they would not stand behind their product. If this company had any integrity, they would make a recall for this model (KRFC704FPS) and replace their faulty compressor that is a known issue.

This refrigerator is beautiful. Tons of room with very nice shelving. My only complaint is that the ice makers storage bin is very small,which makes for very little ice being made . Otherwise this is a very nice fridge.

THIS APPLIANCE IS PERFECT FOR OUR HOME FITS PERFECT

Purchase these for our luxury builds. They are good, solid units. Very attractive design and very functional. Highly recommend.

black stainless steel no finger prints show, its quiet i dont hear a thing. inside is very roomy . Lots of space the shelve placement and sizes are great The lights inside are the best. when i open the doors to show visitors they are amazed at what they see

Beautiful looking appliance. Works great. Counter depth fits well.

Considering this was the only French door style from this brand that fit in my kitchen space I was very worried when I read the reviews. However I was pleasantly surprised as how functional the spaces were and that non of the bad reviews I read applied to mine. This is a very nice fridge and works great.

very nice fridge with plenty of space and beautiful design

First installers didn't take it off Showroom mode and reported at the time not working. Yet, we never heard from Best Buy from whom the installer reported it to. After, reading the manual we discovered how to shut it off. We like the product so far, but communication with Best Buy needs a lot of improvement.

Looks great. Works great. Was missing a shelf in the freezer.

This fridge is so awful. I've had it for less than 2 years and it keeps breaking. It will start freezing up deep inside and then the fan hitting the ice starts making a rattling sound and I know the whole thing will stop working within weeks. They've already replaced so many parts, including the mother board. It feels like it's just a poorly engineered fridge. Now that I'm past the first year, Best Buy has washed their hands of it, and Kitchenaid is barely helpful still charging me for service calls despite the warranty on parts. I regret buying this fridge.

The only reason I didn't give this refrigerator 5 stars is because it's still fairly new, and I didn't feel I could completely review it yet. However, it's my favorite purchase of my remodel so far! It's beautiful inside and out. The storage spaces are reasonable too, but I usually don't have it full.

There is so much I love about my new French door refrigerator! The easy close drawers, the slide back shelf for my tall items, the beauty of it, inside and out. But it's the water and ice dispenser that is so amazing that I marvel at the engineering of it. You can push the measured fill option and the water fills my cup to the perfect level. It's tall enough for every gigantic cup I have. The size of the ice cubes are perfect. I drink so much water and my former fridge just gave me aggravation because I had to tip the cup to fill it up. I know it's a little thing, but to me, it was annoying me every time I used it. This Kitchenaid refrigerator is the best refrigerator I've ever had!

This refrigerator was very esthetically pleasing, and Smee wanted a counter depth. So win win, until we got it and very quickly realized that it makes ridiculous amounts of noise. At first we thought that it is working overtime, making ice and all that. We are two months in now and the noise and constant vibrations coming from it are starting to drive me crazy. It literally sounds like a running car outside your window. The muffled buzzing non-stop. We tried to get noise reducing mat, but I am afraid it made it worse. It really starts to work overtime.

fits perfect in my kitchen. Matches everthing. works great

This fridge is worth every penny! Feels solid, elegant insides, great options and features.

i just get this so far not bad it look very big in out side but the inside not

This is the largest counter depth refrigerator I found, but I bought it because it is a beautiful, sexy refrigerator!! So many beautiful storage areas. The wood trim is not like any other refrigerator!

Still getting used to the new design, but I'm loving it! There's room for everything and nothing gets lost as so often happens in other fridges. Produce seems to last a lot longer compared to my old fridge, I love the size and shape of the ice cubes too!

We love this refrigerator. I like the layout of the top. It seems to accommodate more than my old one , and you can see the items more easily. Love the gray inside with the wooden accents!!!