Customer Ratings & Reviews

We were blown away by how pretty this refrigerator was and the fact it was Kitchenaid, which we trusted as the last ones we had still worked after 20 years. Sadly, 3 months out of the year warranty, it stopped making ice, then the freezer stopped and a day later the refrigerator too. We called Best Buy as we did purchase an extended warranty. Repair came and diagnosed the bad compressor. Then condenser. Then evaporator. Today repair will come again and replace more parts! We have been without our beautiful box for almost 3 weeks now. From what the repair told us, this model and the others like it have faulty compressors. Kitchenaid used a different compressor on this design and they are faulty. If you are considering this model, think again, or at least get the extended warranty. What trouble this is to even complain to the right parties...going to complain to kitchenaid too.

Well thought out design, a place for everything. So spacious, i like the freezer on the bottom, puts the refrigerator space at eye level. Very pricey, hope it lasts.

Awesome refrigerator very quiet & roomy & also very elegant.

Beautiful frig that has a premium look but a premium price as well. It’s very quiet when running. The cubes are about as small as sugar cubes so crushed isn’t necessary. Only complaint is the water placement is too close to the front door which can lead to drips down the front.

This KitchenAid refrigerator is absolutely gorgeous. It has all the bells and whistles. .pull out tray, bins for convenience and functionality. Easy water & ice dispenser, stainless look on the inside. Freezer has a large capacity, easy to find items. It's a must have.. and counter depth for that custom built-in look. Love it! And the delivery guys were fantastic. They carried it up a steep driveway, then up two flights of stairs! They unpacked it & assembled it carefully, showed me the features and wiped their prints off of it! Very professional!

Beautiful inside and out. Functional, innovative and good capacity, but who couldn’t use a little more room in the fridge? Wish the shelves had a little more adjustment capability, but other than that, it is a great fit for my family and kitchen.

Sometimes the motor kicks in and it can get a little loud. The left side door close is a little loud and jarring. Love the ice and other features. Inside is beautiful.

This is a great fridge, excellent use of space and versatility for a counter depth. It also looks great :)

I like this refrigerator very much. It has many good features. However, the icemaker broke down at the 11 month point. It cannot be fixed. The entire door on the side where the icemaker is must be replaced. The repair man said 30 out of 40 appliances that he fixes every week are less than one year old and that the replacement parts are better than the originals. Thank goodness this broke down before one years time, however, KitchenAid has a good limited warranty for up to 10 years. One of the few.

This is my second refrig, it is perfect in all departments

5Star Refrigerator. Wood drawers, Nicest I’ve ever seen. Smooth pulls, easy close automatically

The new Kitchenaid appliances are made very cheap, everything is now low grade, the doors, drawers are all made of thin metal and feel very flimsy. The doors on this model were too thick and sticking out too much even though it’s called a counter depth

Hi. The refrigerator is quite nice with flexible shelving, convenient and easy. Lots of storage , doors are sturdy with ample storages space. However two minor problems. 1. The right bottom fruit bin does not close all the way when using the auto close feature. appears the right side of the bin doesn’t completely close. 2. The lighting in the freezer draw is wholly inadequate. Barely see what’s in there at night. Needs another light fixture not just one that can display the entirety of the freezer. Or higher amp light bulb. Thanks

Love the lights on inside. Great shelf space. Doors open wide to fit large platters in surprise pull out container if you want to marinate meats. Freezer give a lot of space Easy to pull drawer open even when full of frozen items.

I love this refrigerator! The inside is platinum with a wood trim tray. Not your traditional white inside. Good size as well, not too big or too small. Could have used more space in bottom freezer, but still holds enough.

Had to replace the French door fridge we had because it quit working after 4 years. Found this one and really like it! Fingerprints are much less noticeable and easy to wipe off. Looks great and works perfect.

Although it is a beautiful fridge, there are twoa few things I do not like about it. The first one is that it only has ONE light bulb in the freezer, so the freezer doesn't have much light, if at all, which brings me to my second complaint - the placement of the bulb. The bulb is in a place where items in the freezer block the light, so if you have a full freezer there is no light. The third complaint is the space of the freezer. The freezer is not as deep as it appears when empty. Had I known of these issues, I would have reconsidered the purchase.

We love the our new refrigerator and all the new features it provides us. Especially, the ice maker that makes little ice cubes. The look is amazing, it flows with everything we have in our kitchen. SPOT ON purchase!

Pretty fridge. Love the wood accents and lighting. Bought as a basement fridge. Not liking that you cannot adjust the height of shelves though…..

I love my new refrigerator! Lots of room and great for the space I have in my kitchen!! The coating on the outside of my black fridge creates no smearing or water stains!! I only wish the ice maker was bigger!