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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1274 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,274 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This KitchenAid refrigerator is beautiful and works exceptionally well. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Excellent product but crappy service from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this for my new house they took an eternity to deliver, not because it was out of stock, but because my delivery appointment got cancelled 8 times in 1 month.. overall great product. Makes small nugget ice, cools fast looks great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with the space that this fridge has. There's so much door space and there's a slot where everything goes. I am so happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very spacious for cabinet depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful on the outside as well as the inside. It is the same size as my old LG but because of the well thought-out design, it actually holds more things. It's also much quieter than our old frig and we love the tiny ice-cubes that it makes! The only negative so far is due to the installation team that came out to deliver it. They said they couldn't install the shelves due to Covid reasons so we had to unpackage everything and figure out where all of the shelves went on our own. But that is a negative for the Best Buy installation team, not Kitchen-Aid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage of tall items is challenging.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. It looks great in the kitchen. The only problem, and it is a major problem, is shelf height. There is no room for tall items on the main shelves unless you push back the cutout in the middle shelf. I did not notice this looking at an empty fridge in the store. I cannot seem to get enough shelf height on any shelf to store say, a gallon of milk, or a 2 liter bottle, or even a tall neck beer bottle. (unless, of course, you slide back the cutout in the center shelf which then eliminates most of the storage on that shelf. Other than that major flaw, I love the fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Fridge - left door could be better designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for a little over a month so far so good.. does make weird noises once in a while (but so did our GE before this one)... the left door closes with a bit of a slam need to be careful while closing it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Sweetness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome. Looks good. Performs well. Good price. What else do you want? A massage? Well, it does that too! Buy it. Don't think about it. It's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Beautiful full featured fridge!! Lots of features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did major Kitchen remodel and used Kitchenaid appliances. This refrigerator has all features we were looking for plus was counter depth. Looks great! Very satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Most elegant appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The visual detail and space planning of this refrigerator is the best I have ever seen. Seems more like an elegant bar upon opening. So far it operates without any problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Felt a little abandoned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I'm giving the KitchenAid 4 stars, is because of the shaky start we had. My wife loves this refrigerator and scores very high with me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its not Energy Saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its beautiful fridge, inside and out. I was so caught up with that, that I didn't pay attention that it wasn't energy saving. The fridge takes getting use to because its so different but so far it works ok. The freezer is ok too. im not a fan of drawer freezer but not many choices these days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Counter Depth Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we just purchased a new home and needed a new fridge. Let me just say, it's AMAZING. I was a little hesitant going from regular size to. Counter depth, but this has an amazing layout and has just as much space as our other fridge. We moved everything from the old one to this one and still had room. Only problem I could see would be large Tupperware containers because of the depth. We have been able to pack plenty of leftovers in the tin disposable type containers with no problems at all. Absolutely no regrets. Not to mention all our guests rave about how amazing it look and how much room this thing has.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    GREAT NEW FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, well designed, some nice little extra features. Delivery, installation and removal of old refrigerator went smoothly. My wife loves this new fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing. Functions well. Quiet operation. Really nice unit for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Kitchen Aid refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were originally looking for a counter depth but had just about given up on finding something with the features we wanted at a reasonable price. We stopped into the best buy in Puyallup and they had a killer deal on this unit and so far we've totally happy with all of it's features. I particularly like the measured water fill feature. Danny Thomas

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the Product. Max size, I could have gotten for standard counter depth. Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Fridge Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge ever! Absolutely loved this fridge. We was the first year of this model and my only complaint was that the block kept freezing. The new model updated to avoid this but since we bought ours as a open box item, they returned ours at the cost we paid and I wasn’t purchasing this $4-5k fridge. We paid half that as open box so we bought and LG with that. Hands down our favorite fridge still. Great designed interior with a great layout and the gray/dark interior is much more gentle on the eyes and looks phenomenal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks, usability is good, counter dept, but the quality overall is a miss. Handles wobbles, inside pieces get dirty in an awkward way and cleaning gets difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The refrigerator works really nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works really nicely. We paid for installation and they did a horrible job installing it, took Fourtex to get them to do it right

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love this Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has some pretty cool features. The refrigerator has plenty of space and compartments! I got the counter deep so the freezer is smaller but we like the look of counter deep best. The only con about this refrigerator is the ice maker doesn't make ice fast enough to keep up with us.

    I would recommend this to a friend