Customer Ratings & Reviews

We've had the refrigerator for 2 weeks, and we are having trouble with the icemaker. We hope Best Buy can resolve this issue shortly

DO NOT BUY THIS REFRIGERATOR! THE REFRIGERATOR STOPPED COOLING AND NOW BOTH THE REFRIGERATOR AND THE FREEZER HAVE STOPPED WORKING IN 8 MONTHS!! IT HAS NOT BEEN A YEAR AND I SPENT 4000 ON THIS PIECE OF JUNK. I WOULD NOT RECOMMEND TO ANYONE! THE PEOPLE THEY USE TO SERVICE ARE NOT RELIABLE AND THEY WEEKS TO MONTHS TO COME OUT TO SERVICE YOUR APPLIANCE, BEWARE I READ THROUGH THESE REVIEWS AND THOUGHT I WOULD NOT BE ONE TO GET A LEMON BUT I DID, BUT AFTER SEEING THE WAY THEY TREAT CUSTOMERS AND FINDING PARTS I WOULD SAY THEY DON'T STAND BEHIND THEIR PRODUCTS!!! SPREAD THE WORD I AM! DO NOT BUY KITCHENAID

absolutely great refrigerator. My wife and I both love the KitchenAid capacity, ease of food organization, and cleaning. It's the best purchase this year.

Best fridge I have ever owned and it’s the most beautiful looking one on the market

GREAT LOOKING,AND WORKS GREAT.WATER DISPENCER IS IN A GREAT LOCATION. EAST TO GET ICE,

I just had delivery Aug. 19, today is August 31st. Unable to give an accurate review. It works! I had gotten a new Samsung in Jan. 2020, however, it never worked. This is a welcomed appliance. Very nice looking and everything is COLD....Unlike the other new refrig. Today I would recommend this refrigerator...Very nice

Our refrigerator was delivered 8/21/2024 and I really liked it from the beginning until 9/10/204 when it started making noises when the ice maker was filling up with water (like something was loose noises). The noises have me worried that something may be wrong so I will be calling the repair department at Best Buy. Hence the 2 stars--otherwise 5 stars.

Ok lets just start off by saying this isn't a starter fridge... we wanted something that looked built in but without the price ... This fridge is sexy... Yes I know its an appliance but with the stainless and wood interior it is the best looking appliance I have ever seen... the only con I have is that the ice cubes are too small, like nugget size ... but I know a lot of people like that so to each their own!

This refrigerator is certainly nice looking. We get lots of compliments on the LED lights inside and the overall look and feel. In terms of function though it's really on par with many other models. Not too many stand out features for the investment. Also, we had to exchange the first one because it was substantially louder than the Samsung we replaced so I thought something was wrong with it. The second one is somewhat quieter, though for the money I had hoped it would be even better than our old Samsung in terms of sound. That isn't the case. Overall it's a good refrigerator if you want to spend money for sake of getting a sharp looking platinum interior and LED lights. If you don't care about looks then there are plenty other models on the market with more features and less money.

Beautiful fridge with lots of space that accommodated through the holidays! Easy to clean and change filters!

The only reason it doesn't have four stars is one of the shelves arrived damaged and there isn't a lot of ice storage.

Amazing!! Beautiful refrigerator with plenty of storage and lighting. Makes food look so appealing

We bought this to match all of the other appliances that were installed in our new home in Austin TX. We have previously had wolf and viking and sub zero appliances but overall we are extremely pleased with the kitchenmaid brand and this particular unit. One thing, however, is that the shelves are not adjustable and that is an issue for those who want to have either short or tall spaces between shelves

This is the second one I've bought, we purchased one two years ago before we moved and when we bought our new house they had an lg which was terrible so we decided to buy the kitchen aid again and life in the kitchen has been so much enjoyable. spacious and the look is unbeatable. Due to Covid 19 it took about a year for them to get back in stock but well worth the wait

We love this refrigerator. I replaced a 20 year old Kitchen Aid with this unit. The only reservation I have is the when the icemaker refills with water, it makes a loud eerie noise.

Refrigerator does not accommodate as much as I had hoped. Very good looking appliance Ice is a different/good size

We especially like how quiet this refrigerator is. The handles are so easy to keep clean. The shelves and bins make it easy to organize every thing. Having see through bins also helps in identifying what you are looking for. I especially like being able to open just one door at a time.

Great product. High quality. Very good fit for any home

The fridge is absolutely beautiful inside and out. Wood accents, resists fingerprints, the nicest fridge I've ever seen. Functionality I can't comment on yet as it hasn't been installed as the kitchen reno isn't completed. I can say that the ice on the door takes up a lot of rooms on the interior of the left side of the door. I'm looking forward to seeing how everything fits inside.

I love this new Kitchenaid frig !!! I have no complaints, love everything about it. I looked at every brand and this was the only one I liked and that fit our space with the options I wanted. Highly recommend it !!! I had a 26 year old Kitchenaid that this one replaced that was still running fine, only the ice maker had quit.