Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 1274 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,274 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Look is deceiving

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge disappointment. Looks beautiful, but the inside quality is like cheap plastic. Shelves not adjustable milk cartons or any containers that high do not fit. Freezer - ice cream soft when set on zero, needs to be -5 or colder. Freezer door heavy, does not slide in normal-like unless pushed hard, or will stay ajar and melt contents.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Desgn

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we’ve only had our refrigerator for a few weeks, I love the efficient use of space, the sleek look, and the smaller ice cubes. Even though it’s counter depth, the storage options fit all my needs. Hoping it will be a work horse for the next many years.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    quiet and Sharp

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly. Excellent amount of space for a family that has lots of fresh produce.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, no room in the freezer at all and very, very expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Judy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The way the shelves are engineered, you can see everything at a glance inside refrigerator. The self closing drawers are so easy use also. The lighting is different and so is the color of the shelves. Very new feel to it. I would buy it again in a second.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Nice looking unit, but don't pay full price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works fine, not worth the money, for the features it comes with. This unit should be half the price, looks nice though. Don't pay full price just buy an open box one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, upscale look!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a top end fridge without being a built-in. We recently updated our kitchen and although this was more than we wanted to spend, it delivered in quality, freezer on bottom and overall beauty to the kitchen. We received many compliments on the wooden self look on the inside. A neighbor recently made the same purchase because they liked ours so much!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Greatest ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon purchase of this refrigerator I was hesitant. But after Terry the salesman explained the features we were sold. So far this refrigerator has come through for us on our specific needs. It was a perfect fit and all the options inside are great. Could not have asked for a better refrigerator. Recommend to all who want a great kitchen aide me

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent refridgerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator - Lots of space for such a shallow depth. Pretty quiet overall, except when it moves fresh ice into the bin. Still going to get an extended warranty from KitchenAid because you just never know if you gonna get a costly repair.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek looking fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look it’s sleek. The wood finishes on the inside are beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Beautiful refridg...Ice maker broke after 2 weeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refridg.........Ice maker broke after 2 weeks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful inside and out!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge!! My original Kitchenaid was side by side. We decided to try the french door Kitchenaid and I really like it a lot! Also, look at the online photos! When you open the doors, some of the shelves are wood-its super classy looking!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    Great product for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love me kitchen aid refrigerator it has so much space and great functionality!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pretty good but…

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some funk noises I would not expect from a $4500 kitchen aide.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, only thing I didn't like is that it's noisy when compressor is on.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Don’t Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks good however the quality is very poor. We exchanged the kitchen aid 4 time and every single one had issues. Don’t get overwhelmed with the looks because the quality doesn’t match!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook at https://tinyurl.com/KitchenAid-Facebook or Instagram at https://tinyurl.com/KitchenAid-Instagram We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Adulting on Another Level

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and quiet. I highly recommend this fridge, is stunning in presence and quality. The deep drawers really make up for the lack of depth on the interior.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good for small space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great refrige if you don't have a lot of room

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Counter Depth Kitchen Aid refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge love the inside. No regrets going with kitchen aid

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Pretty but not that practical

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking inside with the wood trim but not practical for tall items. Shelves don’t adjust enough.

    No, I would not recommend this to a friend