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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1274 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,274 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It is very quite and all the features work very well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Looking Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator. It just doesn't have as much interior space as our old one.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Need more room for a gallon of milk.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more room for talk items. Love the gray and the wood.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    ABSOLUTELY BEAUTIFUL…Best Purchase Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this refrigerator!!! Best purchase I have ever made. The overall quality is above my expectations. The craftsmanship is beautiful inside and out. I’ve never been more excited to open my refrigerator and love the inside so much. ABSOLUTELY BEAUTIFUL!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the largest counter depth 37" refrigerator on the market. The door water ice works freat and even gives an ootion for measuring the water amount dispensed . The lighting inside is great abd everything seens to be thought out to be very versatile.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Looks can be deceiving

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for 3 months. It looks really nice and I thought it would be a great refrigerator based on the price. I sure was wrong. The inside isn't practical for larger items. The biggest problem...the ice maker worked for about a month and a half then suddenly stopped making ice. A service technician came out and said the ice maker needed to be replaced. Over a month later, the part arrived and the ice maker was replaced. It is still not working or making ice. Will be calling for a second repair visit.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello mjl15142, we sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style of this refrigerator. The only draw back is the ice maker is kind of small so you need to empty it and save the ice if you are having a party

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Great refrigerator icemaker sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love the refrigerator but the icemaker SUCK only makes enough ice for one person a day….

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Great when it works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this refrigerator for just over 4 months and in that duration the ice maker has never consistently worked. About once every two to three uses, the part becomes jammed with a large clump of ice, which requires removing the bucket, dumping all the ice, clearing out the jam with a knife or other sharp object and returning. We’ve stopped using the ice entirely because it isn’t worth the effort.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello NRF1685, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best ice ever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge. Love the wooden accents on the inside. And everyone that visits our home loves the small ice cubes from the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Finish

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the perfect finish. It compliments are kitchen so well. It is so roomy inside too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with this purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s built well and feels heavy duty which is a must for our kids! Love the ice maker and water in the door and the configured shelves along with led lighting. Doesn’t have all the gadgets as others but I’m fine with that as I’ll take durability and dependability any day over more features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time delivery, the guys came here and installed in and explained the key features.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    KitchenAid French Door Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this refrigerator for over a month. Quiet, organized and very functional. Like the better-sized ice cubes! No complaints on anything, and this follows a gourmet-brand refrigerator we used to have. Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible fridge perfect in its operation, beautiful design and great cost benefit, I bought open box, with almost no damage. Perfect delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Like the size and shape of ice cubes. Matches our other kitchenaide appliances in our kitchen. Just two of us so don’t need a huge amount of storage. Liked the size and look of the counter depth. We’ve only had it for two days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big for counter-depth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this product up and running for a couple weeks, but have been very satisfied with it. I searched for the largest count-depth fridge on the market, and came across this, with it's almost 24 cuft of storage. So for it is elegant, and easy to use. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Miss.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has a a lot of storage on the inside! Along with a great finish and accents on the inside! Absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The perfect french door refrigerator!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and fits everything that we need it to! Paired with the new built-in microwave, this is a great design. I would highly recommend this to anyone. Interior is also sleek and high quality.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great frig. the Best Buy delivery team was great. The Ice maker in this Refrigerator makes cool little ice cubes, They are GREAT. Many of the reviews mentioned noise. I have not had that experience.

    I would recommend this to a friend