Customer Ratings & Reviews
- Model:
- KRFC704FSS
- |
- SKU:
- 5508004
Customer reviews
Rating 3.9 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Rated 3 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really thought there was more to this. However, the ICE MAKER does not work on energy saver, and it leaks water all over the seals on energy saver. Other than that I do like it.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding frig... It has all you can want in a moderate sized refrigerator..
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and quality refrigerator I highly recommend this product
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does this fridge look great, but it functions at a very high level!
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Gorgeous Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Beautiful wood accents on the inside. Ice maker is quick to replenish ice and doesn't seem to hang up like some others I have had. This is about as nice as it gets before you jump up to the models double this price.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend Rated 5 out of 5 stars
A Genuine Beauty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This classy fridge is a plus in any kitchen. I love every feature, especially the roominess. We replaced a Samsung counter depth (horrible refrigerator) with this brand and model. The ice maker is working good, so far. The separate drawers and shelfing is a plus. Love my new refrigerator.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
EXCEEDED EXPECTATIONS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality kitchenaid fridge in the latest black stainless design! Lots of features and flexibility and I couldn't beat the Best Buy price anywhere! Best Buy white glove delivery was exceptional. The guys were extremely professional and meticulous.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Jim anderson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thousand KitchenAide is the nicest fridge we’ve had, Best Buy delivered within a few days and set it up. Very happy with this purchase
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this refrigerator for about 2 months and am absolutely in love with it. There is plenty of room, plenty of ice, it is very quiet. The unit is beautiful inside and out. I am very happy with my purchase. The delivery was flawless.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great KichenAid appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We remodeled our kitchen and put all kitchenAid appliances. It looks great.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Very happy with product and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for our space, without having to pay $9k for a built-in. Looks every bit as good as a built-in, with Kitchen Aid quality. And the delivery and setup were just good. They even checked my washer/dryer hookups, as I had just moved.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Love the space inside.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought it in September 2018 . I love it , it’s very roomy.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
DON'T BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORST APPLIANCE I'VE EVER PURCHASED. NEARLY ALL OF IT HAS BROKEN DOWN, WE'VE HAD REPAIRS DONE ON IT FROM ONE MONTH IN TO NOW, BEFORE IT WAS EVEN A YEAR OLD. NOTHING WORKS PROPERLY ON IT. ICE MAKER IS A DISASTER
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator. Looks great and so far so good on performance. A little smaller than what we are used to because it is counter depth but you can get used to that fairly quickly.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great Frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this frig, looks great and runs quiet. The platinum interior is very nice.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 2 out of 5 stars
Not a good experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First refrigerator never cooled. Lost all our food Second one was also defective. Ice maker is bad after one week Would not recommend this fridge
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this for a few weeks now. This is our first counter depth refrigerator. We love how sleek and elegant it looks. Price wise, we hate how expensive counter depth appliances are, but after seeing this in our kitchen, it's going to be hard to go back.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
All-in-all, a great purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the KitchenAid 23.8 Cu. Ft. French Door Counter-Depth Refrigerator a few months ago, and so far, I don't have any major complaints. The water dispenser has been a bit of a challenge, as it's very sensitive and can sometime dispense water into the floor when using if you're not careful when removing your cup/glass. Be sure to run 3+ gallons of water through the unit and throw out the first several rounds of ice, as the water filter takes a while to get going.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Nice fridge can’t say anything bad so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only downside is the small ice maker. Always had problems with condensation in the summer melting the ice cube delivery and clogging it up. Just purchased this November and will need to wait and see if this fridge does the same.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend Rated 1 out of 5 stars
KitchenAid - 23.8 Cu. Ft. French Door Counter-Dept
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this fridge for less than a month and already the fridge is not cooling. Have reached out to kitchen aid with the hopes of a tech coming out to look at the issue. One would think that after paying this much money the quality would be there. Wish I could return this for a new one or a full refund since it has only been a month:(
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello mandi, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.














