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Customer Ratings & Reviews

Your price for this item is $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1266 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,266 reviews
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Worst design ever of a french door refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this kitchen aid french door a few months back. Worst design for freezer door that continuously fails to close correctly and you have to defrost the freezer every few weeks. Avoid it at all costs. Had a repairman out since its under warranty and he said he could replace the door gasket but it would only make it worse. Its a lemon. I wish Best Buy would stand behind some of the lemons they sell. Have bought so many great appliances from them before. Please someone get this appliance out of my house.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and we would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rewards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge that i got. It beautiful and has the right amount of space for everything

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Great Design but Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on our second fridge. First one leaked water from the inside the day we installed it (whenever we used the water dispenser). We got an exchange and it was good for about a month, then we noticed the water leaking through the same area inside. Tech coming out to hopefully fix. Otherwise we love the size and design. I just wish it worked like it's supposed to!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Lighting

    Rated 4 out of 5 stars

    Gorgeous Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect counter depth refrigerator. Style and well thought out interior. Lots of added extras inside, built in marinade tray and large serving tray. Great lighting and easy to customize shelving. Runs fairly quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had issues with our first one this model, 7 service calls it finally got replaced. Fingers crossed it keeps woi

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design overall. Inside casing looks a little cheap, but otherwise quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Kitchen aide is the bomb for cow parts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge Able to put several cow parts, on multiple shelves, while also allowing room for pigs parts and face. Way to go KitchenAid, really knocked it out of the park with this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does not allow shelf adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the older version of this refrigerator that allows for much more shelve adjustment. This refrigerator does not allow for adjustment of heights of shelves so you better like it how they designed. I think that is a flaw, otherwise seems to be a very nice refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Picked it up and no issues whatsoever …..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice unit so far. Hoping for many good years ahead.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gorgeous!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It is beautiful and so easy to see what is on each of the shelves/drawers. Freezer is a bit small but with a little more organization it works well. The water/ice function is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking. Nice design. Appears to be good quality

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Stylish, quality addition to a beautiful kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is gorgeous! Love the wood trim and easy close bins.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge with lots of space and keeps everything fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great frig / freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only had so much room in our built out kitchen cabinet for a frig / freezer. After looking around for some time I choose this Kitchen Aid. It fit perfect w/room for it to breath. Although the freezer is a little compact but still very stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the right one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family wanted a new fridge and I wanted KitchenAid and KitchenAid only. We are switching all appliances to the brand and my only request in it all was do not consider Samsung or LG and it will be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far so good-Print resistant finish is excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this size it's been a great fridge. Wish I could fit the deeper one but I can't. Have had zero issues with it so far and use the water filters from Best Buy as well. The print resistant finish is the only one to get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous in every way. So happy with it! Quiet, clean and elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Well designed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, well designed interior, good eye appeal, solid construction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator from KitchenAid. It looks fantastic, low fingerprints and very spacious. Rate this appliance as a 5++

    I would recommend this to a friend