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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1274 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,274 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! Even with counter depth there is so much space! I love this fridge

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Worst Ice Maker by Kitchenaid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking a counter depth Kitchenaid/Whirpool refrigertator with an ice maker stay away from this model. The refrigerator is great looking, spacious, the wood trim makes this product stand out and it's cold. The ice maker is another story, it is petite in capacity maker compared to the three Kitchenaid's we've owned. Second, it only produces about 1/3 of it's capacity. At best we can get two 12 ounce glasses worth in one day. If you have more than two people using ice, forget about relying on this ice maker. Go buy a bag of ice. Third, it takes 24 hours to make ice. We have had KItchenaid service techs look at it twice, stating the ice maker is working perfect and this all we are going to get out of it. It's a shame to spend $4,000 and not have a reliable ice maker in a good refrigerator.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw this refrigerator I knew it was perfect for my space, it fit in the kitchen perfectly! Very happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely overpriced for a decent fridge Best part is no fingerprints

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. It looks amazing and I like the slide out tray for kid snacks. The storage in the doors is also really good. However, you definitely have less room in the refrigerator and freezer than you normally would. If you have kids, you are going to need another refrigerator/freezer in the garage. With all that said - I will never buy another item from Best Buy that requires delivery. They contract this service out and my experience with the delivery team was awful. Plus the refrigerator door was damaged and now I've had Best Buy schedule and break 3 different appointments to replace it. One appt broken the day before, 1 after the appt time and 1 broken 15minutes before the appt time. I'm now exchanging the refrigerator for a new 1.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love love love my new fridge...It is stylin..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Kitchen Aid is worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper happy with it because everything fits better.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Produce is crisp and zero lingering food smells. Ice cubes are so awesome! Smaller perfect size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It completed our set perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have been waiting for this purchase to complete our entire KitchenAid suite kitchen. We LOVE this fridge. At first, I was hesitant because we would be losing fridge space, with it being counter-depth, however, it has been the opposite! With the ice maker in the door, the excellent see-through drawers, that ACTUALLY keep the produce FRESH, the 3rd shelf of the freezer and the beautiful accents, we are more than pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and silent!! Works great and looks so good in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the french doors and shelving. The black stainless was prettier than I expected. i would definitely buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the last 6 months since I’ve purchased the refrigerator, it has broken down 4 times. Each time 3-4 parts needed to be replaced, and the parts took 1+ months to arrive. Needless to say, the refrigerator has been out of commission more than it’s been in use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many unique features about this item! Built very well. Quite operation, even ice maker. Plenty of room! Just amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Refridge! Great service via Best Buy! Got it within a week! Life is good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thx for flexible changes

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have flexibility to move dates which we needed due to project thx

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid is my go to for all my homes that we build. Great quality. Great handles.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sexy fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I’d call a fridge sexy, but here I am

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so nice and very sleek looking. We absolutely love it! Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    refrigerater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the second one we had in 3 weeks. I had to change products because the first 2 were defective

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, JoannL. We apologize for the concerns that you are experiencing with your refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Kitchenside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig. But the last Kitchrnside was no good after only 2 yrs. was defective from day one, design flaw

    I would recommend this to a friend