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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1274 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,274 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very sleek! It looks nice and works well. I love the small ice cubes that it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good...............had it a month and no issues yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and luxurious but small overall the fridge no space .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The interior colors and lighting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this fridge. I enjoy the interior color. The darker color combined with the LED lights makes it easy to see all your food even in the middle of the night with out be blinded so bad for that midnight snack. The fridge keeps fresh greens lasting longer and the freezer is very dry it doesn’t get any ice build up. The ice cubes from the ice maker are perfect for Soda or mixed drinks a lot better then the large standard ice cubes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this refrigerator...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 6 months, blowing no cold air in freezer/fridge. Had to wait 2 weeks for service from Manufacturer (Whirlpool) because it's still under their 1 yr warranty, to find out it's going to be another 2 weeks for them to get parts. You would think they would bring compressor parts or hoses on the truck when they showed up, but that would be too complicated. How do they expect people to live without a refrigerator for a month? No sense of urgency from Whirlpool or caring for the situation they created. Don't buy a $4,500 refrigerator when you can get a $1,000 one that will last forever.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Oatmeal68, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return the first KitchenAid fridge because it was malfuncting. The second one works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful refrigerator. It’s a joy opening and closing it also. It makes Nice shaped ice cubes. I really like the wooden accents also. So far nice and good.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator, so many great compartments. Functional, easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Accessibility to food items is the best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars are in line for this KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Even has wood-like pull out shelving. Very quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    worst fridge ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could leave a zero star review i would, this fridge has been nothing but problems since i bought it. didn't even last two years before having problems with it cooling and making ice and making noises. save your time and money and buy something better than this junk.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, JoseR. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Frig is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it! Love the ice shape and the wood grain!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Kitchenaid Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I love the look inside and out and the functionality is much more that i expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gorgeous model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is beautiful but it had to be unplugged as I’m going through a renovation.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Terrible quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is breaking down 15 months after purchase. Food freezes in the fridge area and now there's a loud clacking noise coming from inside the fridge. I couldn't be more disappointed. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Luis. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchenaid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. It has great storage and Great aesthetics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator had for about a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator been using for about a month. Hope it last as long as the old one that was bought in 2006.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    High end refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best counter depth refrigerator ever! Ice/water is excellent! Lots of room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful and best quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and highly recommend. Even though the price is on higher side but worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Ever Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful appliance and is worth every penny. A lot of room.

    I would recommend this to a friend