Customer Ratings & Reviews
- Model:
- KRFC704FSS
- SKU:
- 5508004
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
Disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer never froze and fridge froze all produce. Never worked correctly from day 1. Side note -the freezer is deep but not user friendly. You end up having to remove everything in order to find what you’re looking for.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Kitchen aid fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best refrigerators in the market. We are so happy with this purchase.
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. This is a heavy duty fridge and very well made. Haven’t had any issues as I just accepted delivery.
I would recommend this to a friendNice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The counter depth sticks out a little more than we wanted but great fridge.
I would recommend this to a friendKitchenAid Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator and styling of the interior!!
I would recommend this to a friend- Pros mentioned:Capacity, Design
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design, very modern, enough space for the family grocery, love a lot!!!!
I would recommend this to a friend Kitchen aid kitchen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t wait for it to be delivered. It’ll complete my kitchen suite.
I would recommend this to a friendGreat space for a cabinet depth fridgs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge. My only complaint would be the fingerprint free door is very easy to scratch
I would recommend this to a friendI can find everything now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new kitchenaid refrigerator. I love all the compartments and door shelves. I am very organized now.
I would recommend this to a friend- Cons mentioned:Ice maker
Great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Nice workmanship. Not made in China. Needs more ice though.
I would recommend this to a friend Looks great do not purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great but do not buy this refrigerator. Within 6 months of purchase we had ice build-up on the fan which was causing a high pitch squeel. We had no issues for 3 months, now after 2 service calls we are again without a working refrigerator for another issue they can not diagnose. We can't believe we have had this many issues in less than 10 months since delivery.
No, I would not recommend this to a friend- Cons mentioned:Ice maker
Not again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective ice machine for second time. Time to change brands.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, VickiM. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Capacity, Design
Perfect size and accessibility.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the interior look and room. This is my first stainless appliance.
I would recommend this to a friend Very sleek
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge! Has a place to marinate meat can’t wait to try it
I would recommend this to a friendExcellent Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator, so many great compartments. Functional, easy access.
I would recommend this to a friendRefrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never work delivery broken ,I’m not recommending that brand kichen aid
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Much easier to see what's in the fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got tired of items being buried in the back of the fridge. This design let's us see everything!
I would recommend this to a friend- Cons mentioned:Ice maker
Disappointed Best Buy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.** DO NOT PURCHASE THIS ITEM ** ** DO NOT COUNT ON GEEK SQUAD *** Purchased this Kitchenaid product and has been disappointment since the beginning. There is a service pointer out for multiple issues: no/slow ice, no cooling, ice build-up in evaporators, water leaking, noise from compressor, and no water dispensing. Geek Squad and their 3rd party technicians have been out to repair 5 times, and the same issue continues. I am currently without a fridge for 3 weeks and counting, not to mention the prior 4 times I had to deal without a fridge. Note, I have kids and cannot keep any milk/food for them. The fridge is a LEMON and Geek Squad continues to replace different parts, which is a way to say that the part has not been replaced more than 3 times. However, it is the same issue: I HAVE A FRIDGE WHICH IS NOT COOLING. I purchased the Geek Squad protection service for piece of mind that BEST BUY will not sell defective appliances, but apparently they do and do not care about replacing defective appliances. This has been a total let down and I will never recommend any purchased from Best Buy and definitely NOT recommend Geek Squad.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello DisappointedBestBuyCustom, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Looks very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is the fridge doors close heavy and loud while the freezer pull outs are not very smooth when pulling out or sliding back
I would recommend this to a friendLove our new refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator! We had the older model and love the improved interior space.
I would recommend this to a friend