Customer Ratings & Reviews
- Model:
- KRFC704FSS
- SKU:
- 5508004
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
Looks great do not purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great but do not buy this refrigerator. Within 6 months of purchase we had ice build-up on the fan which was causing a high pitch squeel. We had no issues for 3 months, now after 2 service calls we are again without a working refrigerator for another issue they can not diagnose. We can't believe we have had this many issues in less than 10 months since delivery.
No, I would not recommend this to a friendGreat fridge with perfectly design drawers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a fridge that would fit into the counter design. This unit had the best features available on the market
I would recommend this to a friend- Cons mentioned:Ice maker
Not again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective ice machine for second time. Time to change brands.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, VickiM. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Design
Great looking inside and out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the interior of the refrigerator and it mashes our conventional wall and microwave ovens
I would recommend this to a friend Kitchen Aid refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very happy with the new refrigerator
I would recommend this to a friendDavid Caphton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and outstanding service Quality products at their prices
I would recommend this to a friendLooks beautiful. Very spacious.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of compartments. Great drawers with cooling options for meat and vegetables. Love it.
I would recommend this to a friend- Pros mentioned:Features, Size
Perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size and features were just what I was looking for
I would recommend this to a friend - Pros mentioned:Overall performance
Best Fridge Yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this fridge. The quality is top notch and the features are great. For a counter depth fridge I don't feel like I've lost any storage space or features you would find in a larger fridge. Would definitely recommend this fridge to anyone else.
I would recommend this to a friend Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never work delivery broken ,I’m not recommending that brand kichen aid
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Cons mentioned:Ice maker
High price, Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 2.5 years and we’ve already had to replace the ice maker and cooling fan. Definitely not worth the $4,000 they charge.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Andrew, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Love the design,it is our second one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is in the door and that saves room in the refrigerator New shelf placement is a plus
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All went well with delivery. Great job ! Installation went well .
I would recommend this to a friendBeautiful and functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our remodel was complete with this addition. Finish is amazing and ice is a treat with small size!
I would recommend this to a friend- Cons mentioned:Ice maker
Very disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even one year and the ice maker had to be replaced and now the fridge died. Disappointed to say it mildly. Now tomorrow hopefully not a nightmare to get this fixed in a timely manner.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello JoEd, thank you for your review. We sincerely apologize for the concerns with your KitchenAid® Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
French doors
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking great service- great product. Xxxoo
I would recommend this to a friend- Pros mentioned:Overall performance
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with price and appearance. works great.
I would recommend this to a friend Just received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed this week. So far so good. Drawer space limited but expected with a counter depth fridge.
I would recommend this to a friendVery goid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciated the sales woman who was at the store in Gaithersburg over labor day
I would recommend this to a friendWorst fridge ever bought
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No cooling , a lot of problems , after more than a year, the manufacturer at the end admits, that no cooling gas stays inside & they bought it back. Terrible
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey BobB, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0