Customer Ratings & Reviews
- Model:
- KRFC704FSS
- |
- SKU:
- 5508004
Customer reviews
Rating 3.9 out of 5 stars with 1272 reviews
(1,272 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
luv my new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my favorite fill is my favorite feature. pours out exactly 6 cups for my coffee!
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our salesman was wonderful & very helpful We love our new refridgerator
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Beautiful Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this about a year ago, and it works like a dream! Pretty quiet with a good amount of space. They gray interior is really striking and I swear food lasts FOREVER in this thing!
I would recommend this to a friendRated 5 out of 5 stars
Love this refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Refrigerator I bought so far! Look the drink door!
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 4 out of 5 stars
Nice Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a nice amount of space in the top portion for a counter depth model. The freezer space is OK and the drawers on the top of the refrigerator do not seem as nice or smooth as those offered on other kitchenmaid models.
I would recommend this to a friendRated 4 out of 5 stars
Great Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Has all the bells and whistles you'll ever need from a refrigerator/freezer. Only complaint is after install doors weren't aligned properly. Had to do some research and able to adjust but still not totally aligned.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not regret buying this refrigerator. It is so beautiful and keeps my produce fresh for a very long time. The only downside is that it has a slight hum.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 1 out of 5 stars
Sad fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product failed after less than 30 days no ice or water functionality
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Anon, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quality at its best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO happy with my Kitchenaid refrigerator. Every single thing is quality. Such a step up from most appliances. I love the wood trimmed shelf. This is worth every penny.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. The freezer has plenty of storage. Items in the refrigerator can be easily reached. Produce and meat drawers have plenty of room and keep items fresh.
I would recommend this to a friendRated 5 out of 5 stars
Appears to be great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got the equipment & haven't completed installation
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Stopped working after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very nice looking, but it stopped working after a month. The service crew out to our house said there have many problems with freezing around the fan which stops the refrigerator portion of the appliance from working (freezer still works). It took KitchenAid one week to send someone out and then another week for them to order parts. All in all, we've been without a working refrigerator for two weeks and hoping to get it repaired in the next few days. I would steer clear of this appliance until they improve the model.
No, I would not recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Kitchenaid fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Spacious for being counter depth. It does run louder than I would expect but it doesn't bother me. My husband loves the small ice cubes too!!
I would recommend this to a friend Rated 5 out of 5 stars
excellent purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for the largest veggie drawer ever
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a lot of usable space and it's easy to reach everything. The self-closing drawers are a nice touch.
I would recommend this to a friend- Pros mentioned:Lighting
Rated 5 out of 5 stars
Very cool looking Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it has a built in air freshener and that the water filter is easy to install. I love the look of the fridge and the lights inside are awesome.
I would recommend this to a friend Rated 5 out of 5 stars
Mr.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have receive many compliments on this refrigerator, it's as beautiful as it is functional.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Do not buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have already spent over $1,000 in repairs for the ice maker. This refrigerator is not crafted well.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello pounders, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 1 out of 5 stars
Looks great but poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had nothing but problems with this product since it was delivered. The third repair person will be coming out this week.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Noisy, poor shelve spacing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, but very noisy for an expensive fridge.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Tech, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.














