Customer Ratings & Reviews

A lot of problems with this fridge. I've had this for 3 years. Inside the fridge, there is condensation on the sides and under the shelves. For example, there is condensation under the shelf of the deli drawer and it drips into the food in the drawer. Black mold grows in hard to reach places. I have to frequently empty the entire fridge and clean the inside with bleach. My fridge is not over full and there is plenty of air circulation. I've never had a fridge that did this. My last KitchenAid fridge lasted 15 years. I don't really know what to do about this. I wouldn't recommend it. I want to love it. We use the water and ice everyday, but even the water drips and fills the pan. There is also rust at the bottom of both doors.

A beautiful refrigerator after waiting 6 months for delivery. A few things I love; the ice maker, how much the crisper makes vegetables and fruit crisp and last for a long time. But with the shelf made only for bottles/wine I feel like I've lost some space.

Sales representative was very attentive to our needs and made the purchase very easy. The delivery company and delivery working were wonderful and very careful moving the appliances into the house, even removing a door to make sure they had plenty of room. Great guys. Great experience all the way around.

Love it. The freezer door was defective but being replaced. FedEx damaged the replacement but new door delivered today. Fingers crossed.

Defective Parts ~ Twice Told me to replace the water filter, and that was not the issue. Two service calls later, the defective parts are replaced, and works…For now.

The refrigerator design is great except for the glass shelving units which don’t line up properly with the sides of the fridge.

Refrigerator door doesn’t open wide enough to get the bins out to clean them. You have to push on the door while you pull the drawer out.

I like the refrigerator, however, the refrigerator door does not align to the freezer door. During installation I was told it was a defect. I am waiting for a replacement, hoping the door aligns

Excellent service very polite and timely all questions answered!

This is the perfect refrigerator for our needs. It fit our needs and is working very well. My wife and I love it. It makes plenty of ice.

This is a very well designed refrigerator. It has much more storage room than our previous refrigerator which was larger in terms of space, but not in terms of storable racking. The freezer is also a much better layout. Compared to our old refrigerator, the KitchenAid is much quieter.

Open box item so far so good nothing wrong except a little dent love it

I am really enjoying this new refrigerator! It is so much better to have the door open and be able to "see" all the food.

This Frdge is awesome and the Best buy team was great with this install and with the delivery and took care not to damage the newly installed kitchen counters

Great refrigerator; but had to call service to unfreeze ice maker.

I have only had this product for a week but so far I love it. The lighting inside is beautiful. I also really like the shape of the ice. Great purchase.

Replaced the old unit that died after 11 years. So far so good.

Working fine so far. Great ice maker and water dispenser.

Replaced our 15 year old Kitchen Aid refrigerator (looked and worked like new by the way) with a new Kitchen Aid refrigerator. Interesting how small changes over 15 years make a big difference. We love this refrigerator!

Looks great so far! Just got delivered. Great service in the store and during delivery.