Customer Ratings & Reviews
- Model:
- KDFE204KBS
- SKU:
- 6420933
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 24" Front Control Built-In Dishwasher, particularly noting its impressively low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and the dishwasher's large capacity. While a few customers reported difficulties with installation, long cycle times, door operation, and control panel issues, the overwhelming sentiment is positive regarding its quiet operation, ease of use, and sleek design.
This summary was generated by AI based on customer reviews.
Call for service error right out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible all around, spent almost thousand dollars ,got set up and tried to use it and all i got was an " motor control failure, call service" now we have to wait for another machine to be delivered and set up. Had to give product a 1 , there is no option for a zero rating
No, I would not recommend this to a friendThis Dishwasher Is A Joke!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Folks, do yourself a favor, and do not buy this dishwasher. Why? The answer is simple. It does not wash your dishes. Unless you thoroughly clean (not rinse) your dishes, there will be several that come out the very same way they went in. How I long for my ten year old Whirlpool model, that while unsightly, at least cleaned the dishes. I paid a lot of money for this piece of garbage, and now I'm stuck with it. Don't make the same mistake that I did. Also, don't fall for any responses we get from Kitchen Aid on these reviews. Do you really think they actually care? It's just "marketing" to fool you into thinking they actually care. Don't buy their BS. Better yet, don't buy their product.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey BBDW, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Displeased customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a Kitchen Aide dishwasher and we’re not pleased with as the dishes were not properly washed. We arranged to replace it and the new machine also did not wash dishes properly. We suspect we received an open box machine because we did not receive an instruction manuel and the inside of the machine was dirty. We are so displeased that I have written to the president of Best Buy
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Installed wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to come twice, wasn't installed correctly. Was loose on one side, rattled around.
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello NiceDishwasher! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Doesn't live up to the description, not even close
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is a disappointment. It is supposed to be very quiet, but is not. Every time I open the door water leaks on the floor. I would return it after the 2 weeks I've had it if it was possible. I'm VERY disappointed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, LisaE. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Noise level
Quiet Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, easy to use, beautiful, and so quiet! No regrets!
I would recommend this to a friend JUNK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T BUY! THIS DISHWASHER IS JUNK. IT LAST 1 YEAR AND 3 MONTHS AND THE SENSOR WENT ON IT. TAKE MY ADVISE AND BUY A CHEAPER DISHWASHER YOU CAN JUST THROW AWAY WHEN IT BREAKS AS THE ONES WITH SENSORS DON'T LAST LONG AT ALL. I HAD ANOTHER ONE GE THAT LASTED FOR 18 MONTHS AND THE SENSOR WENT AS WELL. ALL THE ELECTRONICS ON THESE ARE MADE IN CHINA AND ARE NOT CONSUMER FRIENDLY.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, BarbaraP. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
LEMON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OUT OF SERVICE 3 WEEKS SO FAR BECAUSE OF REPAIRS AND WAITING FOR REPAIRS. NOT HAPPY AT ALL. I HAVE GOT TO USE IT MAYBE, 3 WEEKS SINCE 1-14-22 INSTALL. I SMELL A LEMON.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey GRANDPA, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher. Very smooth operation. East to use
I would recommend this to a friendStainless dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic! Love the top third rack for utensils
I would recommend this to a friend- Pros mentioned:Noise level
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine. Very quite. Way to get at controls.
I would recommend this to a friend - Pros mentioned:Noise level
Kitchen aid dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our choice. Very quiet dishwasher.
I would recommend this to a friend Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this dishwasher well enough. I wish it was a little quiter
I would recommend this to a friendLasted 10 days only
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 10 days only and stopped working. Tried to reset with no use. Bestbuy couldn't replace it since it was out of stock!!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Jamil. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
not worth your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this ZERO stars, I would. This was delivered to us TWICE and it was defective. I wouldn’t waste your time.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Parzival. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Leaking from front vent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has a ridiculous design flow in which the front vent leaks water every time we open the door. We now have to place a towel on the floor when opening the dishwasher. CS says is normal condensation and even sent a tech who confirmed that this was the way this dishwasher operates. I want to return it.
No, I would not recommend this to a friendFaulty dishwasher - poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered a faulty dishwasher and said they couldn’t deliver a new one for two weeks. Returned it to the store myself and got a refund and bought the same model at another retail store
No, I would not recommend this to a friendThere are not enough washing settings
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret replacing my old whirlpool dishwasher with this machine. The 20 years old one has soaking and many other options . The new one has only 5 options, and soaking is not one of them causing a bad result.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
1 year shelf life, max
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a 0 I would. I purchased this $1034 dishwasher plus a Best Buy repair service (2 years) in June 2022. It stopped working altogether in August of 2022. Since it comes with only a 1 year warranty, KitchenAid also apparently believes it's a piece of crap. Oh, and the 2 year repair plan? Apparently I needed to renew it annually for $180. So if I wanted a dishwasher to last, say 5 years, I'd need to spend $2000.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, AmyP. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Don’t buy this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product zero reliability and no help from best buy even though warranty was purchased so I feel like I was robbed
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, FAmin. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.