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Customer Ratings & Reviews

$649.99
Save $475
Comp. Value: $1,124.99

Customer reviews

Rating 4.5 out of 5 stars with 1191 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the dishwasher's noise level, cleaning performance, and convenient third rack. Many appreciate its capacity, ease of use, and design. However, some customers have reported concerns about reliability, control panel issues, and installation problems. A few have also mentioned long cycle times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,194 reviews
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    KitchenAid Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a replacement KitchenAid Dishwasher. It was a nightmare from the get go. The installer had no clue what he was doing. Ended up flooding my hardwood floors and cabinet area several times. Then left and when I used it, it leaked on my hardwood floor once again. Finally had them come out and removed it and replaced it with a new one then I hired a professional plumber to install it and that went very smoothly. Now using my new dishwasher and no more water issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.great price. Ease of picking up product from the warehouse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine but drying function not sufficient to dry dishes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine so far. Not as quiet as l was expecting, but it is quiet enough.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Very unreliable appliance.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Monogram dishwasher that worked 15 years without any issues and had to be replaced due to general wear. The dishwasher worked fine until after only five months it is completely dead and we are trying to get a hold of kitchenAid service. Very disappointed at this price point how unreliable this machine and potentially the brand is.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, KamyS. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet, slow to dry looks clean fits the domain

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience. They lied about having the item, made me wait 2 weeks for delivery, had me cooped at home on the day of delivery only to tell me at the end of the day they did not have it and I would have to wait another 18 days to receive it. The customer service rep was weasely and tried to push me into getting a different item. I am very angry at BestBuy at the moment. I have no opinion on the dishwasher since I never got it.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great dishwasher.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicholas Giammona is a tremendous help and very reliable. He is always willing to research a problem to come up with solutions.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    KitchenAid dishwasher not worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this KitchenAid dishwasher in June of 2021. 1 year and 7 months later the pump stopped working and it doesnt drain anymore. I contacted KitchenAid and they said sorry its beyond the 1 year warranty. Absolutely ridiculous that you spend $1000 on a so called higher end appliance and it doesnt last more than 1 year and 7 months.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Jpg7576. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    B+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good machine. nice finish on the product. haven't used it yet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so so quiet. Absolutely love it. Best investment EVER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid diswasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joanne was amazing, from start to finish. Installation was swift and I am so happy with the product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior has limited space, especially in the plate area. Rack is not spaced in a manner to allow full usage for a load. If I had realized how poorly the designed is, I would have never purchased this dishwasher.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super quiet and excellent washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter suggested KitchenAid washers and we did some research and we finally purchased this one...outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great produce which was recommended by the Best Buy Pacific Sales person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dishwasher. I would like recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dish washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product and the service Best Buy provided to install it was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice service from installation team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation team did really good job! Julio and Axet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the replacement dishwasher. It is the product we expected and Best Buy made the installation easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid, there is no substitute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has really lived up to its reputation. Definitely made the right choice

    I would recommend this to a friend