Customer Ratings & Reviews
- Model:
- OBX KDTE204KBS
- SKU:
- 6581324
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers commend the product's exceptionally quiet operation and its excellent cleaning performance, with many noting they no longer need to pre-rinse dishes. They also appreciate the thoughtful rack design, including a handy third shelf that contributes to a generous capacity, and find the product easy to use. However, some customers find that the wash cycles take a long time to complete.
This summary was generated by AI based on customer reviews.
Not a happy camper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This KitchenAid dishwasher broke after 12 months. It took 4 months to get it replaced, once it was finally considered to be a lemon. No help from KitchenAid and Best Buy TotalTech was so busy that we had to wait weeks between appointments. Overall a very disappointing experience with this dishwasher, KitchenAid and Best Buy
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, FredericP. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Great delivery people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were efficient, knowledgeable and very nice and polite.
I would recommend this to a friendTerrible service from Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. They lied about having the item, made me wait 2 weeks for delivery, had me cooped at home on the day of delivery only to tell me at the end of the day they did not have it and I would have to wait another 18 days to receive it. The customer service rep was weasely and tried to push me into getting a different item. I am very angry at BestBuy at the moment. I have no opinion on the dishwasher since I never got it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far. This looks like a good value for the money.
I would recommend this to a friendDishwasher review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales person. Great experience w/ installation.
I would recommend this to a friendLove this thing looks great in my kitchen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic quality very quiet sound, premium design
I would recommend this to a friendKitchenaid Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I have ever had. Everything thing comes out clean.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Finally got a Dishwasher that does a good job.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher ever! Super quiet! Love the different functions
I would recommend this to a friendLeon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase from start to finish. Thanks...
I would recommend this to a friendSrini K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.on time deployment and highly skilled sales person
I would recommend this to a friendExcellent quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent build quality. This dishwasher is beyond quiet - pay attention to the indicator light otherwise you really can't tell if it's running or not.
I would recommend this to a friendWorth the wait
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing,I never had a premium appliance, so glad I did.
I would recommend this to a friendBoard went bad the first week of owning dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told KitchenAid was one of the better dishwashers so that is what I went with. Once installed I used the dishwasher 3 times and it just stopped working midcycle. The first two times I used the dishwasher I am pretty sure the heating element didn't work ever. I am getting a replacement and hope the next dishwasher works correctly and it was just a fluke dud dishwasher
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher but it came with one missing screw.
I would recommend this to a friendQuiet? BS
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had three Bosch dishwashers previous to this KitchenAid. Since Bosch was unavailable I bought this. They claim to be quieter than a Bosch. No way! This dishwasher is unbelievably noisy. Must wait until company leaves to turn it on so we don’t have to talk above the noise.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello James, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Highly recommend this appliance!!!
I would recommend this to a friendGreat product - terrible Best Buy Support!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is great, it is Best Buy’s customer service & support that led to the return of this refrigerator. Slight damage at delivery (not fault of delivery guys), hour + on phone to schedule repair, 25 mins to correct address for service call (they delivered to correct address), service man arrives at INcorrect address (day wasted), reschedule, and serviceman shows with part missing board. So have to waste another Saturday. Another hour wit customer service repeating same information. Schedule return - get text for return and amazingly, two days late, there is NO appointment in account. Another 45 mons online and phone to schedule the return. Big fail Best Buy.
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Jeff. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Excellent dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, looks nice, and great installation
I would recommend this to a friendStopped working after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The detergent dispenser stopped opening just after 1 year, seems like a common problem with this unit. We never used powder or pods, just liquid detergent. My last dishwasher lasted 26 years and this one stops working properly in just over a year. Very disappointed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, BeTrueReview. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.