Customer Ratings & Reviews

Great product, looks nice, and great installation

Performs as the salesman explained, great product.

The dishes racks are not designed for the best access to them. It's not easy to place plates in the lower rack.

Dishwasher arrived DOA and the installer is gone. Installer left the soundproofing material on the counter and was 2 hours late. Dishwasher does not work. Its 12/12/2020 and the process started at the end of October. Along the way I've gotten misinformation from the installers, customer service, lies from customer service on refunds and compensation for the time, and now the dishwasher when it finally gets here does not work. This has been the worst shopping experience of my adult life.

Don’t believe the reviews about being quiet . I could not get a Bosch and I was recommend this dishwasher as an alternative. My kitchen was remodeled with the specs of this dishwasher so I can’t even put a Bosch in now because it’s too high. The Best Buy department was understandable and actually sent me a new dishwasher same one and it still was very loud. I used an app and it was over 60 not 39. I have an open concept in my house so noise echoes really easy. I am so disappointed in the noise. I have plenty of friends with Bosch and you can barely hear it running. I hear the water splashing around. I bought this when not on sale so comparable price to Bosch 300. If noise is an issue , walk away from it

Very quiet dishwasher. Excellent installation with very knowledgeable technicians. Good appearance in the kitchen.

I hate it! My 20 year old Whirlpool dishwasher cleaned better and the racks were designed better. The bottom rack sucks has big open area in middle for pans and way to low.

Stopped working after a year and a half. Kitchen Aid offered to send a tech out for $150 plus parts.

Not sure but not great so far. Leaves white residue and doesn't clean that well.

We bought this based on the 39 dBA rating. After hearing it run once, I asked the installer why is it so loud. The installer said this is normal for this dishwasher. We put a decibel reader by it and let it sit and it consistently reads in high 40's to low 50's. This dishwasher is so loud. We called kitchenaid and they sent a repair person out a few days later. They said the same thing, that the sound was normal. My 10yr old dishwasher that we replaced never made a sound. You had to put your ear up to it to tell if it was running. Now I’m stuck with a loud dishwasher that we can hear from other parts of the house.

this item only worked for 17 months. I have had a licensed repair tech come out four times, still no fix. Kitchenaid does not stand by their products, and the corporate support has been no help.

It is glitchy and sometimes won’t turn on, it will need to be repaired or replaced.

Installed 11/25/2024. 7 months old, light use as with only 2 household members. The Soap dispenser door doesn't open during the wash cycle. 8 days until someone can come out to repair. Spend the extra bucks and get a Bosh.

I purchased this item at the local store and scheduled a delivery within the week. The delivery screwed up 3 times. Attempt #1: they cancelled because an extension hose that had been confirmed to be available wasn't available. Attempt #2: they cancelled because the dishwasher and hose were put on separate trucks (who would do that?) and only the hose truck showed up. Attempt #3: Good man hauled away my old machine only to open the new dishwasher crate and reveal that the new one's top had been crushed in. Going back to the well for Attempt #4 in ten days. More than 6 weeks. Stay tuned!

We have used a Kitchen Aid Dishwasher before and we are looking forward to using the product again

Two Kitchenaid dishwashers were properly installed and both failed to function out of the box. Both reported the same error code. Switched to Bosch. Would not recommend kitchenaid now. Still waiting for the Bosch and doing dishes by hand.

Control panel went out without not even 6 months. Did not purchase an extended warranty. Have to wait 3-5 business days to hear back from someone if they can find a service provider to send to us.

the tech did not install the bottom piece on the front of the dishwasher. He said he's be back at the end of the week to do it.He did not return. I called the store, was told someone would be right out., Another no show. Third call resulted in a appointment for this in November over a month since purchase.

Does not completely dry the dishes.xxxxxxxxxxxxxxx

Works as expected. Very quiet when on. Installation team was great.