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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1165 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the quiet operation and exceptional cleaning performance of this dishwasher. The third rack, capacity, ease of use, and design are also appreciated features. However, some customers have reported concerns about reliability, installation issues, and control panel problems. A few customers also mentioned long cycle times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,165 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality. This dishwasher is beyond quiet - pay attention to the indicator light otherwise you really can't tell if it's running or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher I have ever had. Everything thing comes out clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Finally got a Dishwasher that does a good job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quiet? BS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had three Bosch dishwashers previous to this KitchenAid. Since Bosch was unavailable I bought this. They claim to be quieter than a Bosch. No way! This dishwasher is unbelievably noisy. Must wait until company leaves to turn it on so we don’t have to talk above the noise.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello James, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Faulty dishwasher - poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered a faulty dishwasher and said they couldn’t deliver a new one for two weeks. Returned it to the store myself and got a refund and bought the same model at another retail store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Leon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase from start to finish. Thanks...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Srini K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time deployment and highly skilled sales person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher but it came with one missing screw.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 Amateurish delivery attempts. Still waiting....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item at the local store and scheduled a delivery within the week. The delivery screwed up 3 times. Attempt #1: they cancelled because an extension hose that had been confirmed to be available wasn't available. Attempt #2: they cancelled because the dishwasher and hose were put on separate trucks (who would do that?) and only the hose truck showed up. Attempt #3: Good man hauled away my old machine only to open the new dishwasher crate and reveal that the new one's top had been crushed in. Going back to the well for Attempt #4 in ten days. More than 6 weeks. Stay tuned!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern with Delivery. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Highly recommend this appliance!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy? Not really. Broken Buy is more like it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher arrived DOA and the installer is gone. Installer left the soundproofing material on the counter and was 2 hours late. Dishwasher does not work. Its 12/12/2020 and the process started at the end of October. Along the way I've gotten misinformation from the installers, customer service, lies from customer service on refunds and compensation for the time, and now the dishwasher when it finally gets here does not work. This has been the worst shopping experience of my adult life.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Khal, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    There are not enough washing settings

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret replacing my old whirlpool dishwasher with this machine. The 20 years old one has soaking and many other options . The new one has only 5 options, and soaking is not one of them causing a bad result.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. KitchenAidBrand

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as the salesman explained, great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure but not great so far. Leaves white residue and doesn't clean that well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Displeased customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Kitchen Aide dishwasher and we’re not pleased with as the dishes were not properly washed. We arranged to replace it and the new machine also did not wash dishes properly. We suspect we received an open box machine because we did not receive an instruction manuel and the inside of the machine was dirty. We are so displeased that I have written to the president of Best Buy

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud for the advertisements

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t believe the reviews about being quiet . I could not get a Bosch and I was recommend this dishwasher as an alternative. My kitchen was remodeled with the specs of this dishwasher so I can’t even put a Bosch in now because it’s too high. The Best Buy department was understandable and actually sent me a new dishwasher same one and it still was very loud. I used an app and it was over 60 not 39. I have an open concept in my house so noise echoes really easy. I am so disappointed in the noise. I have plenty of friends with Bosch and you can barely hear it running. I hear the water splashing around. I bought this when not on sale so comparable price to Bosch 300. If noise is an issue , walk away from it

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Lala. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Kitchenaid dishwashers were properly installed and both failed to function out of the box. Both reported the same error code. Switched to Bosch. Would not recommend kitchenaid now. Still waiting for the Bosch and doing dishes by hand.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, MichaelG. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Find a different brand.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item only worked for 17 months. I have had a licensed repair tech come out four times, still no fix. Kitchenaid does not stand by their products, and the corporate support has been no help.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, BillyM. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    Review of Dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used a Kitchen Aid Dishwasher before and we are looking forward to using the product again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this based on the 39 dBA rating. After hearing it run once, I asked the installer why is it so loud. The installer said this is normal for this dishwasher. We put a decibel reader by it and let it sit and it consistently reads in high 40's to low 50's. This dishwasher is so loud. We called kitchenaid and they sent a repair person out a few days later. They said the same thing, that the sound was normal. My 10yr old dishwasher that we replaced never made a sound. You had to put your ear up to it to tell if it was running. Now I’m stuck with a loud dishwasher that we can hear from other parts of the house.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, JamieY. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand