Customer Ratings & Reviews

Works as expected. Very quiet when on. Installation team was great.

This dishwasher is a disappointment. It is supposed to be very quiet, but is not. Every time I open the door water leaks on the floor. I would return it after the 2 weeks I've had it if it was possible. I'm VERY disappointed.

Had to come twice, wasn't installed correctly. Was loose on one side, rattled around.

Folks, do yourself a favor, and do not buy this dishwasher. Why? The answer is simple. It does not wash your dishes. Unless you thoroughly clean (not rinse) your dishes, there will be several that come out the very same way they went in. How I long for my ten year old Whirlpool model, that while unsightly, at least cleaned the dishes. I paid a lot of money for this piece of garbage, and now I'm stuck with it. Don't make the same mistake that I did. Also, don't fall for any responses we get from Kitchen Aid on these reviews. Do you really think they actually care? It's just "marketing" to fool you into thinking they actually care. Don't buy their BS. Better yet, don't buy their product.

Excellent dishwasher. Very smooth operation. East to use

Good machine. Very quite. Way to get at controls.

Very happy with our choice. Very quiet dishwasher.

I like this dishwasher well enough. I wish it was a little quiter

If I could give it a 0 I would. I purchased this $1034 dishwasher plus a Best Buy repair service (2 years) in June 2022. It stopped working altogether in August of 2022. Since it comes with only a 1 year warranty, KitchenAid also apparently believes it's a piece of crap. Oh, and the 2 year repair plan? Apparently I needed to renew it annually for $180. So if I wanted a dishwasher to last, say 5 years, I'd need to spend $2000.

The purchase part went well but installation part did not

I purchased this dishwasher about a month ago and had high hopes for it being a KitchenAide. Unfortunately it has been a very disappointing experience since the dishes are always wet even after the Prpwash Cycle and the extrnded heat dry option. I tried it out for a month thinking I was doing something wrong. But after multiple experiments with different wash cycles, I have to say that I would not recommend this specific model. Spend a few hundred more and get something that doesn't give you more work by having to dry the dishes after every wash.

DO NOT BUY THIS DISWAHER! Bought it January last year and it has stopped working just after 1 year.

We ordered this dishwasher to be delivered with our refrigerator, which they said they could do. Turns out, it is two different teams when working with Best Buy. After multiple telephone calls that were not helpful, we cancelled and ordered one from Home Depot. Got it that weekend. Dishwasher is great. Best Buy and their delivery is poor.

Product works great so far, although I've only had it a few weeks. Best Buy delivery was on time and the driver was very courteous. He helped me open the box to make sure there were no visible defects.

Never buy an open box item from Best Buy. I purchased a dishwasher advertised to be in excellent condition from their Christinia De store .After installation, the product was noisy so I called KitchenAid. They asked if all the insulation was correctly installed. I asked what insulation and they said it should have 5 pieces of insulation included in the box. Best Buy does not allow you to contact the store by phone and corporate refused to provide any assistance.

Doesn’t dry, dishes always come out wet so we have to towel dry and wash cycles are too long increasing the power bill. Big disappointment

Worked great for a month and then the control board died

The product was good. It took 4 times for it to be delivered and installed. The other three times it was damaged and had to be replaced.

The machine is great, but getting charged 180.00 dollars for the installer to cut a water line and a 7 dollar water valve that took him about 40 seconds to do, i don't think thats right

Delivered 2 of these. Neither one worked. Piece of crap!!