Customer Ratings & Reviews
- Model:
- KDTE204KPS
- SKU:
- 6423224
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the quiet operation and exceptional cleaning performance of this dishwasher. The third rack, capacity, ease of use, and design are also appreciated features. However, some customers have reported concerns about reliability, installation issues, and control panel problems. A few customers also mentioned long cycle times.
This summary was generated by AI based on customer reviews.
Leaked due to known poorly designed seal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. After about 6 months, the seal failed and caused water leakage on hardwood floor. Luckily, we caught it in time to avoid damage. Tech mentioned that it’s a known issue by KitchenAid.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Czar. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Cons mentioned:Reliability
Bad choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on 6/1 Installed 6/3 Died 6/8 Absolute garbage
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Disappointed, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
NOT HAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dishwasher arrived significantly dented. The installer put it in and I heard him call support. I spoke to support. It was supposed to be replaced. I was to receive an email with a new install date for a dishwasher that was not defective. It’s been a month and I’ve heard from no one!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello NOTHAPPY, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Kitchenaid dishwasher with no heat to dry!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heater never worked. Sent back and several months later another Kitchenaid - same model was installed with same exact issue, (no heat to dry dishes). Waiting for a 3rd dishwasher, this time a Whirlpool showing up hopefully next week. Wasted 4 months and very disappointed!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Dispointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry dishes or silverware, We have tried for 2 weeks with no progress
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Kenny. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Bosch is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good I returned it and Best Buy replaced with a Bosch
No, I would not recommend this to a friendkitchenaid dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first kitchenaid dishwasher ,we received was damaged from day one ,and we had to wait 10 days for the replacement not good
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, ozzie1911. We apologize for the concerns that you are experiencing with your dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Leaky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaked water all over the place and into the basement, bad weld on side. Cannot return due to the 15 day return window. The kitchen was being remodeled and took more than two weeks from delivery to be installed. Waiting for a repair job on a brand new and $900 dishwasher.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello RHKitchen, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
philip
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first dishwasher did not work , no heat. receplacement dishwasher not installed correctly.waiting for it to be fixed. all the delivery-installers did not seem to what they were doing
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with your installation. We hope this helps.
Fed up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It leaked the first time my wife used it. Now we got to wait 2 weeks for a repairman. We bought a similar Kitchen Aid last year for the othe house. 11 months later we had to have a repairman come and fix that one. No more Kitchen aids.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Geneathome,
Thank you for your review. We sincerely apologize for the concerns with your Dishwasher and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Bad product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool is obviously cutting corners, cycles don’t end.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Ivan. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has already quit working after only a month or so. And now I have to wait a whole week to get a repaire person to come. I’m very unhappy.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, JoanH. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Wet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inside of dishwasher is wet after washing and drying the dishes!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Allwet, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has not worked since I bought it they are suppose to replace it. It has been almost 3 weeks and I still don’t have a working dishwasher
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in Best Buy. They sold us an open box dishwasher with a leaking box. Wont be buying anything from best buy agsin
No, I would not recommend this to a friendBad quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality for KitchenAid now, It was famous for quality and performance, leaking from under and bad inlet valve, returned, I rather send less money buying Korean Brands
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tech did not install the bottom piece on the front of the dishwasher. He said he's be back at the end of the week to do it.He did not return. I called the store, was told someone would be right out., Another no show. Third call resulted in a appointment for this in November over a month since purchase.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, JosephM. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Check it out Kitchen Aid Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed! Kitchen Aid is expect more. I didn’t expect to receive a $1000 dishwasher with a busted off upper basket control arm! I sent it back! Went to Lowe’s.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry as well as I would like. Nothing I can do now. Much wetness after full heat cycle
No, I would not recommend this to a friendDidnt work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work at all. Purchased this open box and it was a huge waste of time and money.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, CameronG. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.