Customer Ratings & Reviews
- Model:
- KDTE204KPS
- SKU:
- 6423224
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the dishwasher's noise level, cleaning performance, and convenient third rack. Many appreciate its capacity, ease of use, and design. However, some customers have reported concerns about reliability, control panel issues, and installation problems. A few have also mentioned long cycle times.
This summary was generated by AI based on customer reviews.
Extremely quiet dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great so far, although I've only had it a few weeks. Best Buy delivery was on time and the driver was very courteous. He helped me open the box to make sure there were no visible defects.
I would recommend this to a friendOverpriced
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry, dishes always come out wet so we have to towel dry and wash cycles are too long increasing the power bill. Big disappointment
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. We look forward to hearing from you.
Control board dead after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a month and then the control board died
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Cons mentioned:Reliability
Bad choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on 6/1 Installed 6/3 Died 6/8 Absolute garbage
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Disappointed, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Dishwasher
Piece of crap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered 2 of these. Neither one worked. Piece of crap!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, MicheleG. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Damaged 3 times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was good. It took 4 times for it to be delivered and installed. The other three times it was damaged and had to be replaced.
I would recommend this to a friendLeaked due to known poorly designed seal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. After about 6 months, the seal failed and caused water leakage on hardwood floor. Luckily, we caught it in time to avoid damage. Tech mentioned that it’s a known issue by KitchenAid.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Czar. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Brothers mega
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is great, but getting charged 180.00 dollars for the installer to cut a water line and a 7 dollar water valve that took him about 40 seconds to do, i don't think thats right
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern with your Installation. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
NOT HAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dishwasher arrived significantly dented. The installer put it in and I heard him call support. I spoke to support. It was supposed to be replaced. I was to receive an email with a new install date for a dishwasher that was not defective. It’s been a month and I’ve heard from no one!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello NOTHAPPY, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Kitchenaid dishwasher with no heat to dry!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heater never worked. Sent back and several months later another Kitchenaid - same model was installed with same exact issue, (no heat to dry dishes). Waiting for a 3rd dishwasher, this time a Whirlpool showing up hopefully next week. Wasted 4 months and very disappointed!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
kitchenaid dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first kitchenaid dishwasher ,we received was damaged from day one ,and we had to wait 10 days for the replacement not good
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, ozzie1911. We apologize for the concerns that you are experiencing with your dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Bosch is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good I returned it and Best Buy replaced with a Bosch
No, I would not recommend this to a friendLeaky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaked water all over the place and into the basement, bad weld on side. Cannot return due to the 15 day return window. The kitchen was being remodeled and took more than two weeks from delivery to be installed. Waiting for a repair job on a brand new and $900 dishwasher.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello RHKitchen, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Dispointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry dishes or silverware, We have tried for 2 weeks with no progress
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Kenny. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
philip
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first dishwasher did not work , no heat. receplacement dishwasher not installed correctly.waiting for it to be fixed. all the delivery-installers did not seem to what they were doing
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with your installation. We hope this helps.
Fed up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It leaked the first time my wife used it. Now we got to wait 2 weeks for a repairman. We bought a similar Kitchen Aid last year for the othe house. 11 months later we had to have a repairman come and fix that one. No more Kitchen aids.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Geneathome,
Thank you for your review. We sincerely apologize for the concerns with your Dishwasher and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Bad product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool is obviously cutting corners, cycles don’t end.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Ivan. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Wet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inside of dishwasher is wet after washing and drying the dishes!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Allwet, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has already quit working after only a month or so. And now I have to wait a whole week to get a repaire person to come. I’m very unhappy.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, JoanH. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Cleaning performance, Noise level
Quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one just like this for my Florida condo so I was very aware of how much I like it. Quiet....much more so than some others at a much higher price. It cleans so much better than any other I've ever had. If you need a dishwasher this is the one you should consider.
I would recommend this to a friend