Customer Ratings & Reviews
- Model:
- KDTE204KPS
- SKU:
- 6423224
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the dishwasher's noise level, cleaning performance, and convenient third rack. Many appreciate its capacity, ease of use, and design. However, some customers have reported concerns about reliability, control panel issues, and installation problems. A few have also mentioned long cycle times.
This summary was generated by AI based on customer reviews.
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tech did not install the bottom piece on the front of the dishwasher. He said he's be back at the end of the week to do it.He did not return. I called the store, was told someone would be right out., Another no show. Third call resulted in a appointment for this in November over a month since purchase.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, JosephM. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in Best Buy. They sold us an open box dishwasher with a leaking box. Wont be buying anything from best buy agsin
No, I would not recommend this to a friendCheck it out Kitchen Aid Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed! Kitchen Aid is expect more. I didn’t expect to receive a $1000 dishwasher with a busted off upper basket control arm! I sent it back! Went to Lowe’s.
I would recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has not worked since I bought it they are suppose to replace it. It has been almost 3 weeks and I still don’t have a working dishwasher
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Bad quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality for KitchenAid now, It was famous for quality and performance, leaking from under and bad inlet valve, returned, I rather send less money buying Korean Brands
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry as well as I would like. Nothing I can do now. Much wetness after full heat cycle
No, I would not recommend this to a friendDidnt work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work at all. Purchased this open box and it was a huge waste of time and money.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, CameronG. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Bad installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not installed correctly so it can't be used. The internal parts are losing in the bottom of the unit.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Mybestbuyname, we're very sorry to hear about the problem with the installation. We would recommend contacting your local Best Buy in order for the proper installation of the unit.
mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its brand new. But the normal wash function cannot be selected. The other options are available.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey wash, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Defective.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived defective. The drying feature did not work.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, denwyg. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Don't buy it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 14 months. Spend $900 to buy it and then another $400 to have it repair after 14 months. I was expected more from this brand!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Calin. We apologize for the concerns that you are experiencing with your DIshwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Mitchell Beck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry completely. A very poor product. I would have been better off with a General Electric builder grade
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey MBECK, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Problems almost immediately.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little more than 2 weeks installed, problems. They are going to replace the dishwasher.
No, I would not recommend this to a friendDefunct item, Best Buy didn't help refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item didn't work when installed and it was impossible to get a refund from Best Buy
No, I would not recommend this to a friendI don't have product yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have NOT received the dishwasher First was damaged, second won't be here for weeks No idea whether it is a good product or not
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Poop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poop crapped out after two washes. Idiot that installed it probably had something to do with that.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Charlie, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Cleaning performance, Noise level
VERY QUIET AND CLEANS WELL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY QUIET AND THE DISHES COME OUT DRY HOORAY! HAS A 3RD RACK WHICH I THOUGHT WOULD BE USED MORE BUT IS NOT
I would recommend this to a friend Delivered, but still awaiting install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is still sitting in a box in my kitchen. Hopefully the install will be 2/4/21, fingers crossed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use- came in damaged and was returned. Got a better deal elsewhere
No, I would not recommend this to a friendTwo Defective Units
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher was installed but leaked. This was a replacement for another which also leaked. Both returned and I bought a different brand. First time I’m getting a dishwasher which isn’t a KitchenAid in almost 60 years.
No, I would not recommend this to a friend