Customer Ratings & Reviews
- Model:
- KDTE204KPS
- SKU:
- 6423224
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the dishwasher's noise level, cleaning performance, and convenient third rack. Many appreciate its capacity, ease of use, and design. However, some customers have reported concerns about reliability, control panel issues, and installation problems. A few have also mentioned long cycle times.
This summary was generated by AI based on customer reviews.
Returned it for a Bosch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a 10+year old Kitchen Aid (42 db that made no noise whatsoever - it was so quiet you had to touch the door and feel the vibration to know it was operating). This new "39 db" sounds like we're driving through a car wash. The whooshing, spinning, and sounds of water slamming against the door can even be heard outside of the kitchen. So disappointed. Beware. Returned it for a Bosch.
No, I would not recommend this to a friendNot worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Layout is terrible and at this price point should include inside lighting- sending back for another model
No, I would not recommend this to a friendDetergent Door Stopped Opening After 6 Months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher Stopped Dispensing Detergent and Rinse Aid after 6 months. The detergent door stopped opening and rinse aid dispenser stopped working after only 6 months. To purchase an expensive dishwasher, for it to stop operating correctly after only 6 months is very frustrating. I’ll never purchase another Kitchen Aid appliance again.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Amber. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Delivered Broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher came after about 2 months of waiting and showed up broken. Now, we're having to wait a few move weeks for a replacement.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Kribble. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://bit.ly/3K7Q17N or Twitter @KitchenAidCare. We look forward to speaking with you.
Kitchenaid not draining
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the kdfm404kbs and paid good money for it because i always thought Kitchenaid was a good product. Wont drain and just beeps. Spent almost $500 in repairs and still not draining. I will mever buy another Kitchenaid product! Poor customer service! Had it for 2 yrs and sat in a box for 6 months.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Diana, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Kitchenaid is unreliable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I see how this works now. I bought a Kitchenaid KDTM354DSS4, 3.5 yrs ago, $800, and suffered 2 breakdowns. The rack wheels broke and the pump filter failed. Kitchenaid customer service job is to make anyone outside the 1yr warranty go away with no satisfaction. No wait, I have a $350 repair, and no dishwasher for 4 weeks!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello NotrustKitchenaid, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased this dishwasher as an open box item and after a week it quit working. Best buy was awesome about getting me a brand new replacement but once received, again it did not work. Return and received a 3rd brand new one just to have it installed and not work. I wanted to switch Kitchenaid models but best buy would not accommodate the price change so I had no choice but to switch brands after receiving 3 of the above Kitchenaid dishwashers,
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Kris, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Buttons stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons to set the dishwasher cycle already stopped working, 3 months into owning
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, user204189. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Numerous Leaking and Pump Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had terrible problems with faulty pumps and leakage out the base of the dishwasher onto our hardwood floors. Really a nightmare. It's only 3 years old and we are junking it for a Bosch. Will never buy Kitchenaide products again.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey UnhappyCamper, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down after 11 months, and did not honor warranty. 4 week delivery that only allows for an 11 month warranty. They don’t answer the phone, and miss appointments
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey KitchaidSux, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Can't handle wineglasses
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you drink wine with glasses having a stem, DO NOT BOTHER. There is no way to safely place glasses with a stem in this machine.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Keepern31, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic junk holding up 2nd shelf keeps breaking so i would not reccomend
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Sammy. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.