Customer Ratings & Reviews
- Model:
- KDTE204KBS
- SKU:
- 6423225
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's exceptionally quiet operation and its excellent cleaning performance, with many noting they no longer need to pre-rinse dishes. They also appreciate the thoughtful rack design, including a handy third shelf that contributes to a generous capacity, and find the product easy to use. However, some customers find that the wash cycles take a long time to complete.
This summary was generated by AI based on customer reviews.
Blown circulation pump and motor less than 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 22 months. We are a retired couple who ran this dishwasher about 2-3 times per week following all cleaning and regular maintenance guidelines. On-line blogs indicate others had the same problem we had. Cost of circulation motor and pump is $299, $109 for service call plus time for installation. $580 for repairs to a dishwasher that was purchased for $899. Do your homework on these models and read the blogs by owners before you purchase one of these units.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Lynda12, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Satisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll stand product. Thank you so much Best Buy team.
I would recommend this to a friendGreat dishwasher!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is very quiet and cleans extremely well. I have had it for several weeks and am very impressed!!
I would recommend this to a friendBuilt to last.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, surprisingly quiet! Easy fit, and hoping it lasts as long as the first one,
I would recommend this to a friend- Pros mentioned:Noise level
New Unit - Never Worked - Beeping & Flashing light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the KDFE204KPS and it was installed yesterday. The installer could not get the constant beeping and flashing "clean" light to go away. I've tried unplugging the dishwasher for about 15 minutes to do the reboot. At first that appeared to work and the wash cycle started, unit is very quiet compared to my working 15 year-old whirlpool, however that please feeling quickly went sour when the beeping and flashing "clean" light started again. I've since unplugged the machine, and standing water is inside. I guess old and loud (my Quiet Whisper III) is better than the "new & improved" non-working new models of appliances. I could not recommend this model, as there is definitely an issue with QC at Kitchen Aid if a non-working unit shipped out to retailers.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Surftim. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Horrible experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The whole experience was horrible. I bought a dishwasher. First one that was brought didn’t work . 2nd one that was brought was damaged. I gave up and cancelled order and bought one at Home Depot
No, I would not recommend this to a friendDishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the upper utensil rack and adjustable shelves.
I would recommend this to a friendGood product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 12-20 and has been good so far.......
I would recommend this to a friendRecommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks good. Has a nice 3rd rack for long utensils too.
I would recommend this to a friendKitchen aid dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Great price! Extremely quiet! Gets dishes clean! Glad I made this purchase
I would recommend this to a friendneeds improvement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The middle basket is defective for loading. The lower rack is low capacity and cant handle large dishes with center basket raised.
No, I would not recommend this to a friendDelivery service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unsure about the dishwasher itself. However best buys delivery service texted me saying one day, and then i get a call the day before saying the technician is on his way. During the follow up customer service call the CS person immediately denied my claim. I don't recommend best buys unreliable delivery service, therefore order from someone else
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Kitchen Aid Major Appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service, delivery and installation! Highly recommend!
I would recommend this to a friendLove It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher, it arrived when promised with no problems
I would recommend this to a friendKITCHENADE 24
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT DISHWASHER MACHINE GREAT DISHWASHER MACHINES
I would recommend this to a friendDon’t buy KitchenAide or Whirlpool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Had for 6 months completely died. I’m on a 2nd month dealing with the Whirlpool. They absolutely don’t care, just keep quoting- Warranty and trying minor fixes. New part they are shipping will take 6 weeks, 2 more to schedule for installation and won’t guarantee it will work then. Washing by hand for 3-4 months. Imagine that.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, ChrisC. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
control panel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our control panel went out too. So disappointing.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
NIGHTMARE!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever!!! Purchased the dishwasher in November 2020 and didn't work. Kitchenaid sent out the repair man a few days later and said they needed to order the parts. I should have returned to Best Buy at that time but decided to keep it and even purchased the extended warranty. Well the parts take 2 months to come in and when it does the repair company tells me the parts are damaged and need to reorder. Now it going on 4 months and still no parts. I've always purchased Kitchenaid but think I will switch to Bosch since their service has been going downhill.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello NIghtmare, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Bad from Factory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to document my experience with Kitchen Aid and my brand new dishwasher. Service Job Number: SWPR133B1416-1 Model: KDTM404KPS Serial: FA4703089 Problem Description: Not Starting or Operating - Dishwasher Since then I experienced the following: - 7 No shows/no calls from Service Provider - Can't reach service provider - Provider finally replaced all electronics with no change - Seals are not installed back properly - 2 referrals to escalation team with a promise of a call within 3 days. - Never a call - After 5 weeks, I replaced the unit and was told - No refunds I feel that I gave Kitchen Aid every chance to fix the machine, but I lost all confidence in the product and their service. Entirely disappointed, Brett
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Brett. We apologize for the concerns that you are experiencing with your APPLIANCE, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
NEVER BUY APPLIANCES FROM BEST BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is terrible! and BESTBUY doesn't care at all about anything other than making a sale. This broke under 7 months of below average use. Bestbuy just took my money from many appliances and dumped me onto the manufacturer what a JOKE!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.