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Customer reviews

Rating 4.5 out of 5 stars with 2056 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, effective cleaning performance, and the convenience of its third rack. Many also appreciate its capacity, ease of use, and design. However, some customers have reported concerns regarding the product's reliability, noting issues with long cycle times, installation, and control panel malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,056 reviews
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Disappointing - discolored front door

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this dishwasher Oct 2023. After one year the area where the vapor leaves the dishwasher has discolored (looks like rust) the door is flaking off near the bottom and is not visually appealing. Disappointing from a brand like KitchenAid - expected more based in previous experiences

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Whisper quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher will not disappoint. Adjustable shelves, with secret utensils cleaning drawer at the top. Easy to use hidden buttons with a classic look.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Kitchen Aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Very quiet and it cleans very well and it was very is to put

    I would recommend this to a friend
  • Cons mentioned:
    Control panel, Dishwasher

    Rated 1 out of 5 stars

    Failed touchpad/control panel at 2 years old

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in June 2021, two years old, the touchpad and control panel failed yesterday. The technician today confirmed the part needs to be replaced. Cost = $794 !!! That's more than today's replacement cost of $699. Dishwashers should NOT fail after 2 years. Making it even more ridiculous, the part is not available until October. Model number = KDTE204KPS 0; Part number = W11460947 (replaces W11099336). Had I known it was a Whirlpool inside, I would not have bought KitchenAid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremetly quiet and dishes come out extremely clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So quiet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so quiet! It also cleans really well. Dishes come out spotless. We’ve been running it every other day as a family of 3 and so far so good. Best Buy installation guys were great and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW that's pretty much sums it up it's super quiet and great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Kitchen Aid dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much quieter than my old one and really cleans the dishes well. Love that it gives me the option for 2-4-8 delay if I want to use it. All the buttons are on top so when I close the door they are easy to get to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top notch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, cleans dishes well and looks very sleek and modern.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Disappointed with company policies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a month to get an installer to come to our home. Upon installing the brand new dishwasher it didn't work. We called Kitchen Aid and they recommended a technician. He discovered that the motor and control panel were broken. We went to Best Buy to request a different dishwasher since we were given a broken item as new. They had a 15 day grace period (which was never mentioned) and therefore did not honor the purchase of the new item. Kitchen Aid can only fix the broken parts but cannot offer a replacement for a new item. When we try to explain our disappointment, the representative hung up on us. It's ridiculous that we purchased a brand new item, never used it and it was broken upon installation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quietest Dishwasher we have ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid Dishwash comes as advertised. Quite can hardly hear is run and the additional insulation was not installed. Excellent Purchase especially if on-sale.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Kitchenaid dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like everything about this dishwasher except for the noise level. It just happens to be louder than our last one but it’s not terrible. Cleans real well and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous KitchenAid product. My whole kitchen (except oven) is now high end. This product is so so quiet. I got the handle with red end to match my fridge

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    KitchenAid Dish Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid Dish Washer so far has been a wonderful addition to my home. I have had no problems with cleaning or drying.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great KitchenAid Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’ve been very pleased with this new KitchenAid dishwasher after using it now for a few weeks and it’s a very quiet one as well. I was also very pleased with how Best Buy scheduled the installation and former dishwasher removal.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Kitchenaid Dishwasher Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren’t sure about this dishwasher because the dishes were still wet after the load finished running. But after selecting “normal” & “extended heat dry” the dishes were dry & sparkling clean!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    KitchenAid Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher! The quietest we’ve ever owned. So quiet you have to check to see if it’s on!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this quiet machine. Only issue is you have to use liquid finish to insure complete drying

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Dishwasher won't fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agents weren't able to fit the dishwasher in my cabinet opening so I'm having to get a handyman to help with this dilemma. I like what I see so far but I will give another rating when they come back to finish the install.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Really quiet , cleans well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet , dishes are so clean. Really happy with this purchase

    I would recommend this to a friend