Customer Ratings & Reviews

It dries the dishes! The dishwasher is very quiet and cleans well. The dish racks slide in and out smoothly. I am happy with the purchase.

Best dishwasher I’ve ever own! I will never by another brand! We don’t have to rinse the dishes, just scrap chunks of food off and they come out looking like new. Glasses sparkle no matter how grimy other items are. Best part, the third drawer actually works!!! My last dishwasher (LG) they never got clean on any level and it only lasted 4 yrs. So happy with my new Kitchenade❤️

Love this dishwasher! Very quiet and cleans everything well. The top rack is a game changer. So very useful and handles a lot of extra stuff that, otherwise, would have to find places in the lower 2 levels. Very happy with this purchase!

I love this dishwasher. its so much quieter than my old one that I forget I have turned it on and it gets my dishes so clean! I am incredibly impressed with the third rack as I was sceptical about the ability to clean the top rack but its just as clean as everything else! only complaint is that the wine class stands are not actually tall enough for a traditional long stemmed glass, the rack is only a few millimeters to close to the top for them!!

No to KitchenAid, and no to Best Buy! First, pay attention to these reviews as the majority are incentivize. Dishwasher: We picked it up from the store, brought it home and installed immediately (husband is a plumber). While installing, he mentioned he felt like the dishwasher had been hooked up previously because of how the electrical connections looked. We discussed maybe it was done at the manufacturer for testing because when we received it, the dishwasher was factory packaged inside what appeared to be the original box. Installation took about 1.5 hrs. Finally, I could now get my hands on this beauty and give it a test run! Opened door, pulled out middle rack and immediately noticed a PLASTIC (this word will be used a lot) clip was missing off one of the adjustable dish holders rendering it unusable because it would not stand up, Refusing to be dismayed, thinking that’s a simple fix, sure the manufacturer will just send a replacement and we can easily snap it in, I move on to explore the adjustable rack. Except it will NOT adjust for some reason. Upon further inspection, we find the PLASTIC piece that attached the rack to the right side roller is completely broken off, and that piece is nowhere to be found (not in the bottom of the dishwasher). Speaking of the bottom of the dishwasher—there was sediment in the bottom that looked as if it had been used previously. Frustrated now, but still determined to use this baby until we can get the brand new $1300 dishwasher repaired, I begin the process of running a load. Well, if you are over 25, this one likely is not for you. Hubs and I are both techies. We are in our 50’s, but have stayed proficient with technology for the most part. Neither of us could get the thing started, even after consulting the hideous “manual.” Our 23 year old daughter was finally able to get it going, but it was a bit challenging for her as well. The programming is NOT intuitive, and the manual is worthless. It is printed on cheap paper, in fifty languages on the same page, and is very difficult to read and follow. We ran a load, and the results were satisfactory; finally a positive note. We are unsure if we were sold a refurb, that was poorly refurbed, at regular price, OR if KitchenAid’s QC is what poor, but the fact this ever left the warehouse with missing and broken parts speaks volumes. The entire dishwasher is composed of a LOT of PLASTIC parts and pieces. That, along with the issues we encountered, led us to be confident we did not want to return for the same brand. The return: So it begins: first I go online and as recommended under the contact option, I ATTEMPT to CHAT with Customer Service. After forty-five minutes of no answer in chat, I moved on to the next recommendation; text. I waited An hour, received no response, so went to bed. The next morning, they had responded two hours and forty five minutes later. Because I was asleep and didn’t answer immediately, they closed that chat. The next morning, I waited until store hours so I could call the local store and speak with someone to give me my options on exchange. We live 30 mins from the store, and we’re hoping they would pick up/deliver and maybe uninstall/reinstall the exchange. Welllll, after being disconnected twice because their phone tree takes you in a horrific circle of options, I finally learned the right things to say or buttons to push in order to reach a human…or so I thought. I was At work, so I put the phone on speakerphone and went about my day while holding for a live representative. You’re given the option of having them call you back instead of waiting, but I opted to wait the estimated eight minutes instead. Sixteen minutes later, I reach a live representative, but wait…she sounds nothing like people from our area of town. She was super nice, and we both worked hard to get through the language barrier as English was definitely not her first language. After ten minutes with her, she advises she needs to transfer me to someone who can assist with exchanging the product. I think finally I am being transferred to the local store! Hah, NOT! Next a gentleman answers. Again, nice, friendly, and speaking in broken English. I work In healthcare where we interact with various cultures and languages all day long; I am accustomed to accents and rarely do I have problems understanding non-American accents. Well, like the first representative, he had a thick foreign accent that I (and my coworkers) struggled to understand, but we worked through it. The offer: They would send out replacement, and pick up the other one for free! No, they wouldn’t uninstall and reinstall. Timeframe on exchange? Two weeks. I thanked him, told him we would just return to the local store and hung up. Husband uninstalls, loads it back in the truck along with all the packaging, and makes the thirty minute trip back to the store. What happens next? We paid cash the day prior, but this very busy (Nov 30th) store claims they do not keep that much cash, so they will have to MAIL us a check. Hubs pushes back and they finally agree to credit to his debit card. I will brag and say the next morning, our cash purchase had been safely returned to our bank account. We went to a different big box store that starts with a “L” and purchased a different brand that starts with a “B” (google—most recommended brand-that started out manufacturing tools, I believe). Paid about $50 more, but it’s now installed. Parts seem much more substantial, and not nearly as much PLASTIC. Programming is very intuitive. So, we are fine with Best Buy—will never purchase as much as a computer mouse from them again (and we’ve been long-term customers), and will NEVER even look at a large KitchenAid appliance again. Do not recommend Best Buy or KitchenAid!!

I can’t express enough how fantastic this dishwasher is. The trick 3rd rack is awesome. It is super quiet and dishes come out sparkling and dry.

Very quiet and dries very good. Love the third rack.

super quiet. also good with small loads nice to have three racks

Excellent dishwasher. Very quiet and dishes come out sparkling clean a very dry. The top third rack is very useful.

Excellent dishwasher. Had to replace my old Kitchenaid dishwasher after 12 years of double-duty loads with a new model Kitchenaid. it’s a lot quieter and easier to organize more dishes

Replaced a Kitchenaid dishwasher that lasted and lasted for YEARS. Still think Kitchenaid is a great brand. This new model has much more loading capacity. It does a great job, but it does take a long time to clean and dishes do not get as dry as the old model. I hear that it is the one of the easiest brands to get service. Another great dishwasher is supposedly Bosch, but good luck getting it serviced if anything goes wrong.

Nice dishwasher with room for glasses and cups on top and large dishes and cookware on the bottom shelf. Versatile control system that allows an express wash. Digital readouts allow you to determine status. The Pro cycle will presumably manage itself depending the level of food left present on the dishes. This is very long however, even if it supposedly is using very little water. Extra dry cycle as well. Good quality and quiet. Black finish is nice.

Best dishwasher I have ever owned. Great layout, love the third drawer, gets dishes spotlessly clean and is very quiet.

I am happy overall with the dishwasher. At least I don't have to wash dishes. But I would have thought Kitchenaid would have came with more bells and whistles. It needs a way to lock the controls on top so you can wipe the top off without turning every button on. The third rack kinda makes the inside smaller on the other racks. My dishes have came out clean and it is very quiet.

So quiet, there's a lot of flexible room in it and the dishes come out squeaky clean!

I can't believe how this dishwasher performs! We are hobby cooks, and mess up a lot of pots and pans. The adjustable drawer allows us to pack items in really well! The drying function even handles plasticware without leaving them streaky and still wet. It is quiet (we have an open plan first floor), efficient. Very good purchase.

I love love love this dishwasher! It gets the dishes very clean and dry and is very attractive in my kitchen. It was also the only one I could find with a "useful" 3rd rack. I can fit every dish in my home in this dishwasher. I also thought the installation went incredibly well and that the technicians who performed it were skilled. It was installed in a challenging space where leveling was required, and the technicians put it in perfectly and addressed the challenge well.

I am so happy with my new Kitchen Aid Dishwasher. It cleans and dries the dishes thoroughly. I really like the three racks.

If you want a quiet dishwasher that leaves dishes clean and provides large amounts of room then this is the dishwasher for you. We have purchased 2 of these now, one for our previously owned home and one for our new home. Very satisfied with the look and efficiency of this unit.

This is a wonderful dishwasher. It took a little getting used to as it replaced our 25 year old Maytag. It is very quiet. The only reason for 4 stars instead of 5 is because it doesn't seem to fully dry at times. I like the 3rd rack better than I thought I would. Overall, we are very happy with this purchase.