Customer Ratings & Reviews
- Model:
- KDTM604KPS
- SKU:
- 6398729
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the quiet operation, excellent cleaning performance, and useful third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its large capacity, ease of use, and sleek design. Some customers have noted long cycle times and concerns about the product's reliability. A few customers mentioned challenges with installation, the control panel, and the heating element.
This summary was generated by AI based on customer reviews.
An odyssey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is great the delivery was horrible and delivery issues are still not resolved
I would recommend this to a friendGreat buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is great they sold my used one I was supposed to get so a brand new one was worth it.
I would recommend this to a friendKitchen remodel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than I expected looking forward using it I am very satisfied with my purchase.
I would recommend this to a friend- Cons mentioned:Reliability
Not durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sump pump is gone with 3 years of use. When you pay higher amount for premium dishwasher, you are not expecting to spend 500$ on parts
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Clean smiles!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What you want - what you need - what you must have!
I would recommend this to a friendKitchenAid dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.KitchenAid is my go to for all my homes that we build. Great quality. Great handles.
I would recommend this to a friendKitchenaid dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit. Clean, quiet, very stainless. Fits goid, runs well.
I would recommend this to a friendwow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the look is amazing details are exactly what i was looking for
I would recommend this to a friend- Cons mentioned:Heating element
Terrible dishwasher
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 2 years ago from Best Buy. And this is the worst dishwasher I have ever used. Its parts failed from one to another. First, it's the drain pump, then the heating compartment, and at latest it's the motor pump. The cost to replace will be half of the price we bought the machine. As far as I know, I am not the only user have such bad luck. Other things worth mention are, it's not a quiet machine. The whole house, not in quiet nights, can hear the noise when it's running. Last, because of adding top rack, lower rack is not as high as old models. Sometimes it's hard to arrange large items.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Anthony. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good purchase and we got a good deal. I like the color fit well
I would recommend this to a friendAmazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for me and my family, been using it for a while! :)
I would recommend this to a friendKitchenAid dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best KitchenAid ever. Top shelf is much improved over previous models
I would recommend this to a friendMurari
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the experience. First Dishwasher from Bosch did not work because they could not connect to piping because of close bottom. The KitchenAid dish washer took forever to be delivered and then Best buy sent different model than ordered. I have not received any explanation why this happened and no apology. One thing I liked was Best Buy was competative.
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Kitchen aid never disappoints;)))
I would recommend this to a friendVery Nice Dishwash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the dishwasher a few weeks now and couldn't be happier.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine quite works really great good value for price
I would recommend this to a friendVerg good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going on tw0 months with model 604. So far so good. No issues.
I would recommend this to a friend- Cons mentioned:Reliability
Broke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke the first 2 weeks of use. This was my second one in 5 years. I was told that the first one was a one off and they are excellent. So I bought it again in newer version and it leaked all over my floor and literally started flashing codes at me and needed to be replaced. Never again!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, KristinD. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Loveacleankitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher! I would absolutely recommend this dishwasher.
I would recommend this to a friendLouder than advertised, weird sounds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mixed feelings on this dishwasher. It looks nice and seems to clean and dry well. My biggest complaint is that it’s not nearly as quiet as I had hoped. The dishwasher makes this really annoying clicking sound that I’ve never heard before from a dishwasher. It happens for a couple minutes at a time and then stops, and then repeats several times during the wash cycle. While the rest of the wash is fairly quiet, this clicking sound is a total dealbreaker.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi JNATX, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.