Customer Ratings & Reviews
- Model:
- KDTS424SBE
- |
- SKU:
- 6640464
Customer reviews
Rating 4.8 out of 5 stars with 126 reviews
(126 customer reviews)Rating by feature
- Cleaning Quality4.9
Rating 4.9 out of 5 stars
- Dry Quality4.7
Rating 4.7 out of 5 stars
- Cycle Options4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the product's excellent cleaning performance and very quiet operation. They also appreciate its generous capacity, innovative rack design, and beautiful build quality. However, a few customers note that the long cycle times can be a drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great Buy on Sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and efficient unit with many cycle options. Working well 6 weeks later with running at least once daily for a family of four.
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Solid dishwasher and quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer, for the sale price. Wouldn’t have paid full price. The buttons are so sensitive that it turns on a lot when I close the door. Very quiet though, so great. It’s doesn’t always dry, even on the higher setting. Normal setting it never fully drys.
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Rack design
Rated 5 out of 5 stars
Great diswaher!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher!Quiet machine. like the 3rd rack.Have not tried all cycles yet but several to choose from. and looks great in my kitchen!
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
New dishwasher after 20 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Self installed. No issues to report. Runs as expected. It’s quiet and the dishes come out sparkling/dry.
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Kitchen Aid 24" dishwasher - very happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The KitchenAid 24" top control built in dishwasher works perfectly and cleans and dries my dishes and silverware as expected. I like that the door opens at the end of the cycle to let the steam out and help the drying process. The delivery was quick and they installed it promptly and with no issues. They even took the time to show me how it works and some of the special features of this particular model. I am very pleased with my purchase and would highly recommend this model.
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, very quiet, cleans well. Only complaint is bottom rack spacing is too tight for cereal bowls , or soup bowls
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is worth every dollar. It cleans and has a huge capacity. Very happy with this Kitchenaid
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Kitchenaod Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, cleans well, quiet and love the idea that it opens after being done to let moisture and stem out
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Does what it’s suppose to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and thoroughly cleans and dries! This was a gift and I’m so happy I got it!!!!
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Super quier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother needed a new dishwasher in her home so we bought this quiet excellent washer. It cleans very well and is super quiet
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, very effective and very attractive. Would recommend to anyone seeking a quality dishwasher
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the quieter dishwasher that I have ever had and cleans great!
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very very quiet does a great job cleans well,would buy this model again very happy
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space with three racks, quiet, overall a great product
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Build qualityCons mentioned:Cycle time
Rated 2 out of 5 stars
KitchenAid poor rack system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put together nice ,but the racks that hold the dishes upright I believe are spaced to far apart 1-3/8" on centers and when dishes are put on rack they can't stand straight enough and than tilt at about a 35 degree angle and than the water flowing through to clean the dishes can't pass thoroughly enough and my dishes are left dirty, also the run cycles almost 3-1/2 - 4 hours long , these days trying to conserve energy and takes too long ...No info on dishwasher never mentioned how long the cycles take either ...
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for your review of our Dishwasher. We are sorry to hear about your concerns with the Rack. Please review the link to the Quick Start Guide. Picture 1 will advise the best placement for items.
If items are still not getting clean:
1. Water Supply
The water supply valve must be completely open for proper washing and rinsing.
2. Flood Prevention Device
Anti-flood or flood-prevention devices contain a mechanical valve to stop water flow if a set volume or flow rate is exceeded. Improper installation can prevent water entry. Refer to the device's manufacturer's instructions for verification. Some Whirlpool models include a Leak Detection System that alerts the user with a flashing light and initiates a draining cycle if a leak is detected.
3. Rinse Aid Use
The use of liquid rinse aid is essential for optimizing drying and wash performance and controlling the buildup of hard water deposits. https://youtu.be/LPm_ZtsGvoE
4. High-Temperature Wash Option
Consider using the high-temperature wash option, which raises the main wash temperature to improve cleaning for tough, baked-on food. Heavier soil loads may require a heavier cycle. Confirm that the water pressure is sufficient for proper filling (20 to 120 psi, or 138 to 828 kPa). https://youtu.be/lfpd3GpafbI
5. Proper Dish Loading
Correctly loading dishes is crucial for optimal cleaning and drying.
Avoid Overloading: Ensure adequate space for water and detergent circulation to reach all items.
Load at an Angle: Angle items toward the spray arms to promote water runoff and drying performance.
Plastic Items: Load plastic cups, bowls, and mugs on the third-level rack, if available, for the best dry performance and to minimize deformation. Do not place plastic items on the lower rack.
https://youtu.be/FppDzfogqqk
6. Detergent Type
High-quality, pre-measured tablets and packs are recommended for improved performance and are effective at reducing film on dishes. They are suitable for all water hardness and soil levels. The use of rinse aid can minimize the repeated buildup of white film. Always place pre-measured detergents in the main compartment and close the lid.
The Pre-Wash indicator on the dispenser is for powder or gel detergent used in the Pre-Wash cycle (approximately eight cubic centimeters if filled). Detergent added here enters the wash immediately, while detergent in the main dispenser is added during the main wash cycle.
Use automatic dishwasher detergent only, and add it just before starting a cycle.
Fresh automatic dishwasher detergent yields better cleaning results.
Store detergent in a tightly closed container in a cool, dry place.
Extremely hard water mineral deposits (15 grains per U.S. gallon or more) can damage the dishwasher and hinder cleaning results. A water softener is recommended for hard water to avoid damage and achieve optimal results. https://youtu.be/OHuSGWnXmSo
7. Dish Soap Contamination
Dish soap creates suds; dishwasher detergent does not. If suds, bubbles, or soap foam are present, turn off the dishwasher and allow the suds to dissipate. Use only detergent specifically designed for automatic dishwashers, as the wrong type or too much detergent can cause over-sudsing, which may lead to leaking or poor wash performance. https://youtu.be/yL_3IevWR-8
8. Dishwasher Cleaning
Hard water mineral deposits (15 grains or more) can affect cleaning. A water softener is strongly recommended for high hardness. Use affresh® Dishwasher Cleaner or a white vinegar rinse to remove white spots and film. Multiple treatments may be necessary depending on severity.
For the cycle times please see the link to the Cycle Guide. This will provide the estimated cycle times. https://s3.amazonaws.com/sm-backend-production-attachments/cycle-guide-w11784200-reva.pdf
If you are still in need of assistance, please feel free to connect with us using any of the options below:
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Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
We're looking forward to speaking with you!
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great Quiet Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer does a good job cleaning dishes and is very quiet. So far we love it!
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Build quality, Noise level
Rated 5 out of 5 stars
Excellent dishwasher.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good dishwasher , quieter and fast. Good quality
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is great. Holds so many dishes. And they were all sparkling clean. Love it
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Build quality, Cleaning performance
Rated 5 out of 5 stars
Awesome dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and cleans better than the GE we had before
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and cleans very well. Very happy with the purchase so far.
This review is from KitchenAid - 24 inch 360° Max Jets Third Rack Dishwasher with ProDry System 44 dBA - Stainless Steel
I would recommend this to a friend

























