Customer Ratings & Reviews

Great product works and is built well. Great product.

I am In love with this dish washer well worth the money

Love that we do not need to rinse the dirty dishes.

This is the best dishwasher i have every purchased

This is the best dishwasher I have ever owned!!!!!

We had to open the unit to make sure it was running.

Very quiet, clean the dishes very well Was expensive

Love the way it looks in kitchen and the third draw is great

I didn't realize how badly my old dishwasher was performing until I got this one. It's fabulous! Quiet. Love the 3rd rack. We have no difficultly loading almost 1/3 more than our previous dishwasher (also a Kitchenaid). We did not use any pods based on previous reviews and have no soap issues. We use Cascade liquid. The installer coated the outside with WD-40 and we have no fingerprint issues. If you want to use WD-40 I recommend you read the reviews for WD-40 on stainless steel and don't spray directly on dishwasher to avoid getting the product on your countertops.

Buy the best and expect the best. Made in America.

Love this dishwasher,especially the express wash feature.

Good product, easily able to fit long stem glasses

Very nice dishwasher, looks good and performs well.

This machine is so quiet i"m not sure it's running.

I just used the dishwasher once, but it works good.

This is the worst dishwasher I have ever owned. It always smells disgusting, the filter is awful to clean, and the dishes are never clean when they come out. I have tried every chemical available to keep it from stinking and to clean it, with no avail. This dishwasher is very quiet, but that's because it doesn't have a food grinder. It's apparently got 2 plates that rotate to squish food, but it DOES NOT work efficiently.

The Kitchenaid dishwasher does a good job with respect to cleaning dishes; but, the control panel is not very responsive and difficult to use. The racks are also somewhat tight and don't allow for a lot of adjustability.

I just purchased this DW (Kitchen Aid model KDTW254ess) & have had installed for about a week - i previously had a portable DW. My area has soft water. (even though BB & delivery team was great I will only comment on the DW itself not on anything that doesn't pertain to this DW.) I was deciding between this and the 2 German DW - i ultimately chose this model for the looks (i love the industrial handle design - i saw one reviewer complain about these handles - well don't buy something you think is ugly - KA has different styles), it uses more water than the German models (in some cycles), i wanted a 3rd rack that wasn't fussy, i wanted a heating element & i wanted it quiet. I would use my portable DW about once a week - but i have had my KA installed for a week and have used it 4 times - i will admit once was be cause i just brushed again the control buttons and i couldn't figure out how to stop the blinking so i ran a cycle! This DW is quiet - i have an open kitchen and living room & i sometimes hear the echo of water through the sink drain (its my understanding only one other German dw is 1 decible quieter). So from going from a portable DW to this KA DW - its nearly silent. really its cleans so well just as you would expect - squeaky clean. It dries just as well too even the tops of my tea cuts are dry. i use the 3rd rack for measuring cups and large serving utensils. The control panel is very sensitive so just be mindful of this when loading up dishes that aren't ready to be washed. I cannot comment on how this will last as i've only had it a week - but my KA stand mixer is 11 years old and still looks & functions as new. I couldn't be happier with this DW. The only negative for me (but not for the DW) is that i missed the best sale price of $50 extra dollars off by a week & now its on sale for the $799 that i was hoping to buy it for & this certainly does not affect how much i love this DW. This DW is regularly on sale for $799 so if you are in the market for this definitely try finding it for 799. (I will update this review at a later date if needed.)

This dishwasher is almost perfect, except: 1. The depth is greater than 24 inches for normal counter depth, SO IT WILL STICK OUT beyond other cabinets! Not a fan of this look. 2. The interior racks are not plate and large item friendly. 3. The handle on this product is oddly designed. We ultimately exchanged it for a Bosch 800. It fit perfectly in the depth of the counter and was flush with our cabinets. Best Buy was awesome in handling the exchange and installation.

I absolutely love this dishwasher! I have a large family so capacity is a big deal. I can lower the glass rack to fit tall glasses and my plates will still fit in the bottom. The shallow upper rack allows me to wash all my silverware in the top, so I removed the silverware basket from the bottom giving me even more space for bowls and large items. The dishwasher is so quiet I can not hear that it is on. The indicator light is blue when washing, red for drying and white when cycle is finished. This is one of the few higher end dishwashers that still has a heating element. My dishes always come clean and I am able to pack it with more dishes than any other dishwasher I've ever had. I also have real hard water but this dishwasher leaves absolutely no residue behind. This is honestly the best dishwasher I've ever used. The installers were great too. They were very polite, prompt and professional. They cleaned up after themselves and were careful to make sure they didn't damage my wood floors or cabinetry. The sales team at BBuy were fabulous as well. I must've looked at every dishwasher 50db and lower in the store. They really helped me make a decision that suited my needs the best, pointing out things that I would've never thought of. Overall, I could not be happier with my experience.