Main Content

Customer Ratings & Reviews

Your price for this item is $1,259.99

Customer rating

Rating 4.5 out of 5 stars with 305 reviews

90%would recommend to a friend.
Write a review

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend to a friend
Page 1 Showing 1-20 of 305 reviews
  • Rated 5 out of 5 stars

    I love this amazing dishwasher !!

    Posted .
    Pros mentioned:
    Cleaning, Design, Dishes

    First, Thank you to my husband, for not listening to me , plugging up our drains and killing our dishwasher's motor which was only 2 1/2 yrs old haha because i now have a great new dishwasher!!!! I wanted to match all my other appliances (Frigidaire Pro) . But honestly that dishwasher was like $1000 and my dishes had to be rewashed all the time ,and they had a horrible smell! I love this new dishwasher ! The interior is great for packing all my dishes in especially tall ones and the arm still spins and doesn't hit them ! there are no wheels but gliders so its nice and smooth .The 2nd shelf is easily moved up or down to accommodate different size stuff . there is a 3rd shelf which is great for my carving knives and spatulas etc . I haven't even read the manual and am just trying different settings but the heated dry and pro dry are amazing!!! the dishes are totally dry smell super clean and very hot to the touch ! I used the sanitization button too! I love that I can see the time on the top of the panel under my counter so I always know where we are at in the wash cycle because its so quiet I can't hear it lol . This brand came highly recommended , and it was $1200 , and worth every penny ( sorry to my husband but he's happy with clean dishes!) I bought the extended warranty for $300 . for 5 years . I use my dishwasher at least every other day its probably one of the most highly used appliance I have and I just made my life easier and I couldn't be happier!! I read reviews when shopping and they help me , that's why I wanted to write one . This machine is worth the upgrade ! It's even self cleaning! and it looks beautiful in my kitchen its the smudge proof stainless. ( I don't think its totally smudge proof but way better then stainless). The handle matches my other handles but its actually even nicer. I wish I had bought the whole set , but I'm super happy anyway . Just unloaded Christmas dinner and everything was sparkling , dry and even hot to the touch! love love love .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dishwasher!

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Dishes, Racks

    We bought this dishwasher about 10 months ago after our 8-year-old Bosch died and we couldn't find anyone who serviced Bosch appliances in our area (apparently Bosch requires appliance repair shops to pay a hefty annual fee to be certified to work on their products and be able to order parts from them), so we had to buy a new one. After shopping around for several days and comparing different brands and models, we finally decided on this KitchenAid. We LOVE it! It has so much more storage capacity than our old Bosch and is super quiet. I absolutely love the top rack that slides out and the dynamic wash arm system that gets our dishes sparkling clean. This dishwasher has handled everything we've thrown at it with ease and never leaves any food residue behind. We are very happy with our purchase and highly recommend this dishwasher!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great cleaning machine

    |
    Posted .
    Pros mentioned:
    Cleaning, Design, Dishes

    I was impressed by the looks of this dishwasher and even more so once I used it. The multiple cycles allows me to customize each load as needed. The dishes and pots and pans come out squeaky clean. So glad we made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Design, Dishes

    I had a dream, a dream where I put a dirty dish in the dishwasher and it actually comes out clean and dry. My dream came true when this dishwasher came home. I really researched it a lot, to the point I feel strongly I could sell dishwashers now and I read so many reviews I was really worried I was going to have problems. To be clear we’ve had our dishwasher about a month but so far so good. I use it pretty well daily, sometimes every other day but we about fill it up every single day. I do use the pod packs if that matters. Cons: (sorta) 1. I decided I didn’t necessarily want a smart dishwasher (DW) as in it connects to the WiFi, kind of seems unnecessary, I don’t need my DW to alert my phone when it’s done washing. This DW doesn’t have that feature if it’s important to you. 2. No steam function, some of the Bosch and LG’s have a steam function seems like a good idea for stuck on foods but then I thought well wait isn't the hot water going to turn to steam anyway? Like when you open it up after it’s done, all that steam comes out? Seems like every dishwasher ever has achieved steam for me with out specific steam jets so I let it go. 3. No Bottle washers! Now this one really stressed me out. I want to have a baby soon and drink water a fair amount out of glass bottles that I HATE having to wash. So this seemed like a must have, and there’s other brands like GE and bosh at similar price points of similar quality that offer these features, and the GE has fancy little arms that help hold the bottle in place so the jets don’t push it off. It is available if you go one more model up in the kitchen aid line up however at the time of my purchase is 500 dollars more, I believe that’s the 700 model number. I decided I liked the DW I bought for the reasons below and for me outweighed the lack of bottle washers. 4. The proscrub on the top rack... leaves something to be desired, it’s just two little power jets...maybe I can put a bottle over those! But it didn’t get my coffe cup that had dried coffee on it, granted it was pretty on there, I had to scrub it. Pros: 1. The dynamic wash arms. Best thing ever. Those 9 arms really get it done. It’s the power house of the dishwasher, really the most important part and does a great job. If you go down a model you loose the 9 arms! This is what sold me obviously. 2. Easy to remove third shelf. Just pop the ends out on the track and removes like every drawer in my kitchen does. This is nice for when you don’t have a lot of silverware or flat objects to wash but rather a lot of tall cups or tall objects and needing to maximize space in the washer. 3. Pro wash cycles, detects how dirty your dishes are and adjusts the wash time accordingly. Also has this neat food chopper/water filtration system so more clean water gets on your dishes while washed away food doesn’t funk up your parts and pipes. I still wash all the big stuff off my plates but I don’t scrub them to clean, it actually is helpful to not scrub them clean so the soap has something to grab on to. I read that if your dishes are too clean it can result in a film appearing on your dishes because the soap has nothing else to cling to. The DW does a great job of getting all the food off and my dishes come out sparkling! I’m still amazed each time I open it and see my beautiful glasses just shining! 4. I actually really enjoy the third shelf. I don’t remove it too often, I remove the silverware basket more often to use the entire lower rack to put pots, pans, plates, and cutting boards. The third shelf does a great job with the silverware, clean and beautiful every time. 5. Handy utility trays: I leave them in often and use them, good for tall utensils, and the water gets to the baskets fine to get everything clean. 6. Hidden controls: I guess this is cool, I’ve gotten a lot of compliments on it, but I didn’t really care, inside or outside, I would think having small children though would prefer buttons to be away. No temptation. 7. The indicator light: I only include this because one reviewer said you couldn’t tell where it was at in its wash cycle. It does though, the light is blue when it’s washing, red when it’s drying and white when it’s finished. I have to bend down to look but I can definitely see how much time I have left and might depend on how far your counter overhangs. 8. The pro scrub on the lower rack: the bottom is awesome. Has consistently done a great job with the lasagna pan. Overall this dishwasher does an excellent job. For me the pros fully outweigh the cons. I am happy with my purchase and will update my review if possible should things change. I also purchased 5 year protection on my dishwasher for peace of mind. Best Buy hired a local contractor who did a great job of communicating with us, my order showed up on time, was installed professionally and had 0 issues! I did not write this review as a paid or incentivized person but rather for the poor souls out there trying to find the balance between what’s worth the investment because no one enjoys dishes so the machine should make it easy, it does a solid job, and has some helpful features that truly aid to its function. I feel I found it. It’s this one.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dishwasher

    |
    Posted .
    Pros mentioned:
    Design, Quiet

    Good looking,great cleaning options, excellent results and super quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    damaged product

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Cons mentioned:
    Set up

    Dishwasher came damaged. The Geed squad technicians didn’t disclosed, I noticed when I gave the final check. I returned and this time different company handled the installation and showed me that the dishwasher was also damaged in the back I’m happy that I return it. Best Buys was very good standing behind their products

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK unit

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought this dishwasher to match my other KitchenAid appliances. I do love the finish. At first it did not seem to really get my dishes clean but somehow that self corrected. I'm doing nothing differently but very seldom now does a dish not come totally clean. I think it has to do with my next concern: the odor in the dishwasher is terrible. And pieces of food are always in the bottom of the machine and around the little basket that has to be cleaned pretty much every time I use the dishwasher. I have never ever had this issue with any other dishwasher I've had. I gave my perfectly good 7 year old Kenmore away when I bought this (it didn't match the other appliances). and I'm so sorry I did because I'd rather have a mismatch than this issue. I called KitchenAid and they don't have a reason this is happening...but there is not a food processor in this (or any KitchenAid models as far as I can see). I just assumed there was one -- I mean why not in this day and age. I am a very clean person and it is just my husband and I. I don't have a bunch of people around to misuse the dishwasher -- I constantly wipe the sides and am removing food. But the odor is the worst.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome and Quiet

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It's a great dishwasher, all around easy to install and use. I'm not as big of fan of the top controls as I though I would be. It's a little hard to see under the counter and a little annoying to use. However, it does look good having a clean front.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bottom rack is a game changer

    |
    Posted .
    Owned for 5 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We bought this model for the bottom rack that was on rails instead or wheels. It was worth the extra money to not have the bottom rack falling out of the track all the time.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult Time Drying

    |
    Posted .
    Owned for 5 months when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Before I bought this dishwasher, I was very worried I wouldn't find one as good as the Kenmore Elite that I had because it cleaned everything and dried fast and spotless every time. I must say that for the price I paid for this one, I am very disappointed. I wanted one that had the in garbage disposal system, low decibel, and one that was top quality on clean and dry. The first two definitely meats. It gets most things clean the first time, but I have had issues with things drying. I get that my plasticware will almost always be a little wet after a wash, but I am talking about my actual glassware. I am doing exactly what it says by using the Rinse aid and highest level platinum Cascade as well as using the High Heat drying. I am starting to believe maybe I have gotten one with a heating element problem. The other thing that I definitely say to be cautious of is delivery. Our delivery was set to be between 7 AM-12 PM. The installer for our dishwasher did not arrive until after 7 PM at night. I had to leave and fortunately, my husband came home just in time or we wouldn't have gotten it installed on the day were supposed to. We also had poor communication from the delivery company in being able to give us a real-time estimate in delivery. I had called Geek Squad multiple times on many of the issues we had over the course of buying all new appliances for our kitchen and I was made many false promises. To this day, I still haven't heard from anyone with an after-sales call to see if everything has been received, installed and how things are going with such a huge major purchase we have made from Best Buy.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello LKinney, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    excellent fridge

    |
    Posted .
    Owned for 6 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    nice build quality - lighter than expected... good interior space... great dimensions for the space purchased for...

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    Posted .

    Replaced 6 yr kenmore elite DW that decided it wanted to retire. It’s been one month with this washer and I am still satisfactied with purchase. The only thing ..I wish the third rack was only half the width of washer so I could fit tall cups on second rack....some larger 20oz metal travel mugs don’t fit on second rack when 3rd rack is installed... the third rack is easily removed so this is not a big problem just a wish of change in design.washing and drying is awesome- sound level is great although I have not installed bottom plate due to pending kitchen remodeling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is My 3rd Purchase of this Kitchenaid Model

    |
    Posted .

    I love this dishwasher! I bought one when I remodeled my old home, I bought one for my mother and I have just purchased this one for my new home. I especially like the connector to the garbage disposal to clean out all of the old scraps and also the 3rd level rack at the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Impressive

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    You can't go wrong with this brand or this product. I purchased an entire kitchen using Kitchenaid appliances. And although pricey, the look and functionality is worth it!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical at first, but love it now

    |
    Posted .
    Pros mentioned:
    Cleaning, Dishes, Racks
    Cons mentioned:
    Dry cycle, Wash cycles

    At first, I noticed some dishes in the top rack didn’t get clean. Also the drying was not what I expected, with many dishes still wet after the cycle. I read more of the owner’s manual, and found that including the power dry cycle took care of that problem. And the upper rack dishes now seem always to get clean, including the top rack only cycle.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 major part failures after three weeks

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Three weeks after installation it started making a loud noise. We called Kitchenaid pursuant to the warranty and they sent a repair person out after a few days who diagnosed a broken water pump and broken drain. Would take another week to order parts. Meanwhile, we contacted Best Buy multiple times, talked to multiple supervisors, and were told we were out of luck with them. One of the people hung up on us. We also talked to Kitchenaid, who told us we would have to keep getting this lemon repaired and they wouldn't replace it. Multiple days off work, weeks without use of the dishwasher, and this is the "customer service" we get. Finally my wife researched the email addresses of some Kitchenaid/Whirlpool executives and emailed them. Someone got back to us and said we'd need to get the current dishwater repaired, and if it broke again they would replace it. Great, more days off work and time without a dishwasher to look forward to. No more Kitchenaid/Whirlpool appliances for us, and I've already told friends looking at dishwashers to avoid Kitchenaid. Hope the corporation enjoys the few bucks they got off me for this, cause it's the last.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Jenny, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Flawless Best-Buy Installation

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I can’t say enough of the team in Atlanta of Yola Zamora and her team - Ray and Lalo. They did a fantastic job. I’d like this review to make it up the Best Buy management ranks. BTW, the dishwasher is great too.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dishwasher

    |
    Posted .

    At first I was reluctant to spend the money on this dishwasher, but after having it for a couple months I couldn’t be happier. If your family is the type that has to run the dishwasher every night then you’ll love this machine. No need to prewash your dishes or rinse them off prior to running the machine if you run it every night. We don’t use that many dishes everyday so I still rinse most food particles off, but the dishwasher handles everything else just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dynamic wash arms just DO IT BETTER

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The dynamic wash arms provide better coverage and Consumer Reports agrees that this machine is a good choice

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dishwasher

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The only thing that could make this better is the bottle jets but the price difference was not worth it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
Shopping Assistant
Learn more about Free Virtual Consultation

Start a free virtual consultation today.