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Your price for this item is $1,259.99

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Rating 4.5 out of 5 stars with 342 reviews

88%would recommend to a friend.

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Page 1 Showing 1-20 of 342 reviews
  • Rating 2 out of 5 stars with 1 review

    Durability concerns

    Posted .

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought the kdtm404ESS2 version of this unit 4 years ago from a different store. The dishwasher cleans great (up until recently) but there are durability issues. This system has a complicated diverter motor that moves the bottom “dynamic” arms with gears - that motor has failed, likely due to the strain of a small motor moving a bottom arm that may bump into items hanging low from time to time. Or from a worn rubber grommet where the motor arm enters the tub (the grommet is not replaceable, by the way) that can leak water onto the motor. Warranty only covers 1 year for that. The special clean water system this model employs is a filter screen housed under the unit attached to the circulation pump. The screen can become damaged from objects that get through the course filter grid inside the unit. This is not a screen that you can inspect or easily replace. You might not even know the screen is damaged until you notice either a noisy dishwasher or food particles left on dishes. It is an overpriced replacement part and you have to disassemble the bottom of the unit to replace it. Although the racks are covered with free replacement parts for 5 years, there is no coverage if part of the plastic rack assembly cracks off and ruins your filter. These dishwashers should be designed to last normal wear and tear for 10 years, or at least provide discounts on parts that they know can easily fail, like this motor and filter. But replacement parts are extremely expensive, and for no reason, getting replacing parts from the official kitchenaid parts website are marked up 40% higher than the local appliance parts store. For example this pump filter is $98 at kitchenaid, but $67 at local store. Both of these failed parts have newer model numbers, perhaps more durable versions, at least I hope so. If they knew the old parts were not durable it is another reason they should sell the new ones at a discounted price. If you like kitchenaid like I do, get a unit with the removable, cleanable filter basket inside the tub (filer-based instead of the Clean Water Wash system) and with a regular bottom spray arm instead of a dynamic lower arm. But keep a close eye on the upper rack assembly. The plastic gets brittle over time, so if you see any cracks on the adjustable height bracket call in for your free warranty replacement before the whole rack becomes unusable. (Again, new part number, so maybe they are now using a more heat tolerant kind of plastic)

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey John, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rating 5 out of 5 stars with 1 review

    I love this amazing dishwasher !!

    Posted .
    Pros mentioned:
    Cleaning, Design, Dishes

    First, Thank you to my husband, for not listening to me , plugging up our drains and killing our dishwasher's motor which was only 2 1/2 yrs old haha because i now have a great new dishwasher!!!! I wanted to match all my other appliances (Frigidaire Pro) . But honestly that dishwasher was like $1000 and my dishes had to be rewashed all the time ,and they had a horrible smell! I love this new dishwasher ! The interior is great for packing all my dishes in especially tall ones and the arm still spins and doesn't hit them ! there are no wheels but gliders so its nice and smooth .The 2nd shelf is easily moved up or down to accommodate different size stuff . there is a 3rd shelf which is great for my carving knives and spatulas etc . I haven't even read the manual and am just trying different settings but the heated dry and pro dry are amazing!!! the dishes are totally dry smell super clean and very hot to the touch ! I used the sanitization button too! I love that I can see the time on the top of the panel under my counter so I always know where we are at in the wash cycle because its so quiet I can't hear it lol . This brand came highly recommended , and it was $1200 , and worth every penny ( sorry to my husband but he's happy with clean dishes!) I bought the extended warranty for $300 . for 5 years . I use my dishwasher at least every other day its probably one of the most highly used appliance I have and I just made my life easier and I couldn't be happier!! I read reviews when shopping and they help me , that's why I wanted to write one . This machine is worth the upgrade ! It's even self cleaning! and it looks beautiful in my kitchen its the smudge proof stainless. ( I don't think its totally smudge proof but way better then stainless). The handle matches my other handles but its actually even nicer. I wish I had bought the whole set , but I'm super happy anyway . Just unloaded Christmas dinner and everything was sparkling , dry and even hot to the touch! love love love .

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    LEAKS EVERY DAY FROM FRONT DOOR GASKET

    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Quiet
    Cons mentioned:
    Door, Dry cycle

    This dishwasher is now 7 mos. old; the Gasket has been leaking since I bought it; repairman replaced gasket & 2 parts on door; still leaked then the Tech office told him to put a sealant around the gasket; which now is melting in my machine. It Leaks on my NEW wood floor EVERY TIME we run it and open the door (after sev. hrs. of drying) Whirlpool is Impossible to get on the phone; the repair place has been most helpful; as my complaint is in the Review Board but they were supposed to call me within 3 days; it's over a week. i must say how disappointed i am because other than it Leaking on my floor every day it cleans beautifully, dries beautifully and is so quiet i hardly know it's running. i now want a FULL REFUND as whats to say the replacement if they agree won't leak too. If you are having this problem pls. comment here. My last Whirlpool Ever! I've filed a complaint with the Better Business Bureau as well.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent dishwasher!

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Dishes, Racks

    We bought this dishwasher about 10 months ago after our 8-year-old Bosch died and we couldn't find anyone who serviced Bosch appliances in our area (apparently Bosch requires appliance repair shops to pay a hefty annual fee to be certified to work on their products and be able to order parts from them), so we had to buy a new one. After shopping around for several days and comparing different brands and models, we finally decided on this KitchenAid. We LOVE it! It has so much more storage capacity than our old Bosch and is super quiet. I absolutely love the top rack that slides out and the dynamic wash arm system that gets our dishes sparkling clean. This dishwasher has handled everything we've thrown at it with ease and never leaves any food residue behind. We are very happy with our purchase and highly recommend this dishwasher!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A great cleaning machine

    |
    Posted .
    Pros mentioned:
    Cleaning, Design, Dishes

    I was impressed by the looks of this dishwasher and even more so once I used it. The multiple cycles allows me to customize each load as needed. The dishes and pots and pans come out squeaky clean. So glad we made the purchase.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome dishwasher

    |
    Posted .
    Pros mentioned:
    Design, Quiet

    Good looking,great cleaning options, excellent results and super quiet.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Exactly what I was looking for!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Design, Dishes

    I had a dream, a dream where I put a dirty dish in the dishwasher and it actually comes out clean and dry. My dream came true when this dishwasher came home. I really researched it a lot, to the point I feel strongly I could sell dishwashers now and I read so many reviews I was really worried I was going to have problems. To be clear we’ve had our dishwasher about a month but so far so good. I use it pretty well daily, sometimes every other day but we about fill it up every single day. I do use the pod packs if that matters. Cons: (sorta) 1. I decided I didn’t necessarily want a smart dishwasher (DW) as in it connects to the WiFi, kind of seems unnecessary, I don’t need my DW to alert my phone when it’s done washing. This DW doesn’t have that feature if it’s important to you. 2. No steam function, some of the Bosch and LG’s have a steam function seems like a good idea for stuck on foods but then I thought well wait isn't the hot water going to turn to steam anyway? Like when you open it up after it’s done, all that steam comes out? Seems like every dishwasher ever has achieved steam for me with out specific steam jets so I let it go. 3. No Bottle washers! Now this one really stressed me out. I want to have a baby soon and drink water a fair amount out of glass bottles that I HATE having to wash. So this seemed like a must have, and there’s other brands like GE and bosh at similar price points of similar quality that offer these features, and the GE has fancy little arms that help hold the bottle in place so the jets don’t push it off. It is available if you go one more model up in the kitchen aid line up however at the time of my purchase is 500 dollars more, I believe that’s the 700 model number. I decided I liked the DW I bought for the reasons below and for me outweighed the lack of bottle washers. 4. The proscrub on the top rack... leaves something to be desired, it’s just two little power jets...maybe I can put a bottle over those! But it didn’t get my coffe cup that had dried coffee on it, granted it was pretty on there, I had to scrub it. Pros: 1. The dynamic wash arms. Best thing ever. Those 9 arms really get it done. It’s the power house of the dishwasher, really the most important part and does a great job. If you go down a model you loose the 9 arms! This is what sold me obviously. 2. Easy to remove third shelf. Just pop the ends out on the track and removes like every drawer in my kitchen does. This is nice for when you don’t have a lot of silverware or flat objects to wash but rather a lot of tall cups or tall objects and needing to maximize space in the washer. 3. Pro wash cycles, detects how dirty your dishes are and adjusts the wash time accordingly. Also has this neat food chopper/water filtration system so more clean water gets on your dishes while washed away food doesn’t funk up your parts and pipes. I still wash all the big stuff off my plates but I don’t scrub them to clean, it actually is helpful to not scrub them clean so the soap has something to grab on to. I read that if your dishes are too clean it can result in a film appearing on your dishes because the soap has nothing else to cling to. The DW does a great job of getting all the food off and my dishes come out sparkling! I’m still amazed each time I open it and see my beautiful glasses just shining! 4. I actually really enjoy the third shelf. I don’t remove it too often, I remove the silverware basket more often to use the entire lower rack to put pots, pans, plates, and cutting boards. The third shelf does a great job with the silverware, clean and beautiful every time. 5. Handy utility trays: I leave them in often and use them, good for tall utensils, and the water gets to the baskets fine to get everything clean. 6. Hidden controls: I guess this is cool, I’ve gotten a lot of compliments on it, but I didn’t really care, inside or outside, I would think having small children though would prefer buttons to be away. No temptation. 7. The indicator light: I only include this because one reviewer said you couldn’t tell where it was at in its wash cycle. It does though, the light is blue when it’s washing, red when it’s drying and white when it’s finished. I have to bend down to look but I can definitely see how much time I have left and might depend on how far your counter overhangs. 8. The pro scrub on the lower rack: the bottom is awesome. Has consistently done a great job with the lasagna pan. Overall this dishwasher does an excellent job. For me the pros fully outweigh the cons. I am happy with my purchase and will update my review if possible should things change. I also purchased 5 year protection on my dishwasher for peace of mind. Best Buy hired a local contractor who did a great job of communicating with us, my order showed up on time, was installed professionally and had 0 issues! I did not write this review as a paid or incentivized person but rather for the poor souls out there trying to find the balance between what’s worth the investment because no one enjoys dishes so the machine should make it easy, it does a solid job, and has some helpful features that truly aid to its function. I feel I found it. It’s this one.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    damaged product

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Cons mentioned:
    Set up

    Dishwasher came damaged. The Geed squad technicians didn’t disclosed, I noticed when I gave the final check. I returned and this time different company handled the installation and showed me that the dishwasher was also damaged in the back I’m happy that I return it. Best Buys was very good standing behind their products

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Dishwasher

    |
    Posted .
    Owned for 9 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Extremely quiet and efficient. Has all the bells and whistles and will never buy another brand.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great product

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Nice product… great value to the money spent…very silent

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best Dishwaser

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is the best dishwasher , easy to operate , cleans everything

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Bottom rack is a game changer

    |
    Posted .
    Owned for 5 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We bought this model for the bottom rack that was on rails instead or wheels. It was worth the extra money to not have the bottom rack falling out of the track all the time.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I love this dishwasher!

    |
    Posted .
    Owned for 5 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is a newer version of the one I had for about 8 years. That one was well-used and would have kept on going if the electronic control panel hadn't failed due to its being flexed every time the door was opened. This new model has the controls on the top of the door, eliminating that problem. Also, the addition of the removable low-profile rack adds to its capacity.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good dishwasher

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great dishwasher. A bit expensive, but hopefully reliable. The flat shelf on top is ridiculous- needed to remove in order to fit glasses on the standard top shelf. No one from Best Buy could help me/ tell me how to remove it. Had to contact Kitchen Aid.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love it

    |
    Posted .

    Replaced 6 yr kenmore elite DW that decided it wanted to retire. It’s been one month with this washer and I am still satisfactied with purchase. The only thing ..I wish the third rack was only half the width of washer so I could fit tall cups on second rack....some larger 20oz metal travel mugs don’t fit on second rack when 3rd rack is installed... the third rack is easily removed so this is not a big problem just a wish of change in design.washing and drying is awesome- sound level is great although I have not installed bottom plate due to pending kitchen remodeling

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Superb washer

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Incredible and so quiet. Everything comes out spotless without pre washing.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Skeptical at first, but love it now

    |
    Posted .
    Pros mentioned:
    Cleaning, Dishes, Racks
    Cons mentioned:
    Dry cycle, Wash cycles

    At first, I noticed some dishes in the top rack didn’t get clean. Also the drying was not what I expected, with many dishes still wet after the cycle. I read more of the owner’s manual, and found that including the power dry cycle took care of that problem. And the upper rack dishes now seem always to get clean, including the top rack only cycle.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    This is My 3rd Purchase of this Kitchenaid Model

    |
    Posted .

    I love this dishwasher! I bought one when I remodeled my old home, I bought one for my mother and I have just purchased this one for my new home. I especially like the connector to the garbage disposal to clean out all of the old scraps and also the 3rd level rack at the top.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Seems good so far

    |
    Posted .

    We've only had it installed for a week but it seems fine so far. Cleans great. Dries fine if you follow directions in the manual and use rinse agent plus heat dry and pro dry if needed. Racks roll very solidly. Lots of places to put dishes and utensils. Still have the issue when top rack is in lowest position you can't put in regular plates on bottom rack.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great dishwasher

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We love this dishwasher. Truely the quietest dishwasher we have ever owned. You have to just about put your ear on it to check if it is on.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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