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Customer Ratings & Reviews

$1,394.99

Customer reviews

Rating 4.6 out of 5 stars with 1295 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Stainless Steel Tub Dishwasher. Many also appreciate its capacity, ease of use, and sleek design. Some customers find the cycle times to be lengthy and have concerns about the product's reliability. Others feel that the price does not match the value and have experienced issues with installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,295 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dishwasher. It actually cleans the dishes. Something our old washer didn't do.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Best 3rd shelf!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We compared many and this one rose to the top and has not let us down! Best 3rd shelf!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A++++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher I ever owned. I recommend this to anyone who wants a quiet and good dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is very easy to use and super efficient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably good dishwasher.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprints do not show on the front of the door. Top rack has good a design. It can be used for more than just flatware. Sound wise you can hear it washing dishes. Not real loud but not ultra quit either. The controls are easy to see on top edge of the door and work well. It seems to do a good job cleaning. However, we always rinse the dishes before washing so it's hard to judge. It does not dry all that well. Some dishes have a little water on them after cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Actually clean dishes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher! I can fit so much more in this dishwasher than I could in my previous dishwasher. It is really nice to have actually clean dishes when I unload!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is one of the more pricey models, this dishwasher is great. Very quiet. Easy to install by yourself. Comes with easy to follow installation and setup instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pandemic use held up and was awesome on pots and pans. We scheduled a service call for leaks but that probably related to installation. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new KitchenAid dishwasher is quiet, versatile, and cleans everything beautifully.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Dishwasher (If it isn't broken).

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the KDPM604KPS from Best Buy about a year ago. For the first six months, the dishwasher was great and functioned as expected....… Until it didn't. One evening I heard a large thump from downstairs. I ran downstairs to find my wife on the floor. She had slipped and fallen because the kitchen was covered with water. Fast forward two weeks, and a technician from KitchenAid came out to tell us the gasket on the heating element was defective and needed to be replaced. It was, of course, back-ordered, so we continued washing our dishes by hand for about a month. The part finally arrived, and the same tech returned to make the repair. Ok, things happen, and things break, but we got it fixed, and we were only inconvenienced for about a month. Unfortunately, the story doesn't end there. About two months later, we noticed the dishwasher suddenly stopped washing the dishes. No water was making its way into the machine, and it started throwing codes. After a week of no dishwasher, we got a KitchenAid tech to come out and have a look. This time it needs a new sump, manifold, wax motor, and a few other items. Oh, and the parts are indefinitely back-ordered. Nobody can provide any time frame. We are now on week 4 of no dishwater, not including the four weeks previously. We have tried talking to the folks at KitchenAid and Best Buy. Best Buy will have nothing to do with it since it is under the manufactures warranty, and KitchenAid keeps hanging up on us after being on hold for over 45 minutes on several occasions. The bottom line is this dishwasher is the pits. And assuming it is a good dishwasher and we just got a lemon, the manufacture is impossible to work with. The only thing we got out of it so far is an additional six months on the warranty. Big deal considering how long we have been and will be without the dishwasher. We have always purchased KitchenAid appliances; however, this experience has been enough of a "pita" to make us pause when considering this brand in the future. I hope yours doesn't break because you will be washing dishes by hand for months if it does. It is such a shame that customer service didn't step up to try and better assist us!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello BestBuyShopper, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Completely satisfied that I picked this dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dishwasher. It holds a lot of dishes and the ProWash & ProDry cycles get all the dishes clean and dry every time! Easy to install - did it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Very good improvements from older model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older KitchenAid. Works great and the third rack is much more usable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Definitely Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great. The inside is huge! The best feature of this unit is that it dries all my dishes, including plastic cups and bowls, completely.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had this dishwasher for very long but it seems to be doing a fine job washing our dishes. It was originally supposed to be delivered the end of August but it was delayed until September 3rd.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, good looking, display on front lets you know its running, racks can handle lots of dishes and third rack is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Quiet. East to use. Sticks properly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very quiet and gets dishes clean. Does a good job of drying, and has all the cycle options I need.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Totally worth the wait! 3rd row!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This truly is a life changer! Three rows! Who would have thunk! We do less loads because of the 3 rows!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Almost can't tell it's running. Feels like a quality built Dish Washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet running helpful display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet running, like display on front showing status so you don’t have to be on top. Was not aware the unit had a leak safety control until installation like this feature.

    I would recommend this to a friend