Customer Ratings & Reviews
- Model:
- KDPM604KPS
- |
- SKU:
- 11619827
Customer reviews
Rating 4.6 out of 5 stars with 1295 reviews
(1,295 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Rated 1 out of 5 stars
Not draining properly after 8 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issue with Error Codes E1, F9 after owning dishwasher only 8 months. Research shows the overfloat restricted, but the videos show the float in the front, and in this model there is no float to check, that is visible to layperson. Super frustrating
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, TeresaG. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 2 out of 5 stars
Rusty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For expensive dishwasher you would expect not to rust after less than a year. Well it did
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Jelena. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 1 out of 5 stars
Damaged dishwasher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher was damaged before it arrived at our house. It leaked significant amounts of water that went through the floor to our lower level. The ceiling below the washer was destroyed as was a light fixture. An exavt replacement we are told would take a couple of months. A dishwasher from a different manufacturer is taking a month. For now, we use the leaking washer as an expensive dish drying rack.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Displayname, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 1 out of 5 stars
KitchenAid - Top Control Built-In Dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There seems to be a product defective flaw about this dishwasher. The front control panel above the handle, where the display is, where you pull the dishwasher open and close, that plastic piece bends and broke after a year of use. Attempting to get the item repaired is an additional act of congress thru Best buy even though I purchased a 5 year warranty. Best Buy was not helpful either.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Jdonahue, we are sorry to hear about your concern with your Dishwasher. The extended service company should be abiding by the terms and conditions of your extended warranty. You will want to review your contact and discuss your options further with the plan administrator that holds your contract as they will be able to provide you with the best assistance possible.
Rated 1 out of 5 stars
Dishwashers shouldn’t buzz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this dishwasher, especially if you have on open concept home. It buzzes. And buzzes. And buzzes. I’d much prefer to hear the swishing of water to this buzzing. Big disappointment (and annoyance) compared to the three-rack KitchenAid dishwasher at my old house, which was virtually silent.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey BestBuyFan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 1 out of 5 stars
Lower price lie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher but the salesman misinformed us about meeting the lowest price advertised offer. When Best Buy had a better deal they said no to us receiving the lower price.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Cons mentioned:Installation
Rated 1 out of 5 stars
instalation comes with many terms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt get the item. refusal to install. installers are extremely picky.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello nunya! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 1 out of 5 stars
Kitchenaid dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, inside of dishwasher and dishes aways wet, no matter what cycle is used, and the cycles and drying are 3 hours or more. If I could give it a zero rating I would.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 1 out of 5 stars
KitchenAid dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher was leaking water from the front from the first day I received it. A repairman came and tried to fix it but couldn’t. I should be receiving a replacement by the end of October 2022. I hope the second one works properly and doesn’t leak
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Day 1 Minute 1 error code f8 next techician came couldnt make it work Not good dishwasher
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 4 out of 5 stars
Overall very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good dishwasher. My only small issue is that it doesn't do a great job on Quick Wash.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quiet and sleek
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the upper rack-- good size for small mixing bowls and utensils
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. easy to operate. no special needs for tis product.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Make sure you buy the protection plan.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have KitchenAid appliances throughout our kitchen with the exception of the dishwasher! Some of the reviews from other appliance dealers are correct, these guys have a leaking problem from the front door. After installation within a couple of days we were getting leakage from the front door. We now have a Bosch dishwasher in place of this one.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Very good dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dishwasher. Work efficiently and effectively.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
KitchenAid Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job washing/drying dishes and glasses.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Sensor problem H2O
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I having a problem with the H2O sensor right now. Not sure if it is an easy fix. Other than that it seems to wash ok.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Mike, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Rated 1 out of 5 stars
Kitchenaid dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box on line. The back of the dishwasher had a dent in it. There was other issues with it. The kitchenaid repair person said you are not suppose to sell dishwashers with a dent
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Cleaning performance, Third rack
Rated 5 out of 5 stars
Best machine ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the kitchenaid dishwasher a little over a month. It is hands down the best dishwasher I have ever owned. The top third row shelf is an insane engineering upgrade. It allows so much more versatility in loading…..and wait for it everything actually gets clean. So happy with this unit. 10 out of 10
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Still not installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I knew how it worked. It's been in my garage for almost 2 months because Best Buy's installers can't get their acts together. I've been scheduled and canceled 4 times. I'll be returning the dishwasher.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 360 Max Jets, 44 dBA - Stainless Steel
No, I would not recommend this to a friend































