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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1295 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,295 reviews
  • Rated 1 out of 5 stars

    Will cause water damage to your house!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible model to buy. Model KDPM604KPS had many recalls. This caused water damage in my house and Whirpool hasn't fixed the recall yet either.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, SirAah. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Verified buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time I'm so disappointed with the quality of KitchenAid! Very poor quality!!! Doesn't meter which detergent I use my dishes do NOT come clean!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Bahrijal, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A KitchenAidBrand

  • Rated 1 out of 5 stars

    Noisy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my old Bosch but I don't think so,it is so noisy it is going back.They came and did nothing so I said out of here..pick up your machine and going back to Bosch...Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Figgy, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold a defective unit with no help from Best Buy to get it returned or fix. Can’t make leaks can’t use it.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Nemh, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you KitchenAidBrand

  • Rated 1 out of 5 stars

    Cheap plastic parts that break - not worth the $$$

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap black plastic door handle broke just after 1-year warranty expired, now they want almost $300 for the replacement handle - which can't be replaced easily. You have to replace the entire front cover - a big labor job if you don't do it yourself. Cheap plastic parts inside that hold the racks together, already had one drawer fall out because the end caps broke and they had to send replacement parts for that (thankfully within warranty). Not as quiet as other models we've owned either. Overall I'd pass on this model if I had to do it again. But now I'm stuck with it - and it's cheap plastic parts.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, AllenK. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new KitchenAid dishwasher, it's easy to operate, it's super quiet, cleans and dries my dishes very well, and looks great! Oh, and the stainless doesn't show finger prints like my last dishwasher. Would recommend this unit to all my friends and family for sure!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry anything completely. Second one we got

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, JimR. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    BUY ANYTHING ELSE FOR THIS PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS LOUD. IT LEAKS. I DO NOT ADVISE YOU BUY THIS DISHWASHER.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello BESTBUYER, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    604

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent it back did not preform as promised, Replaced with a different modle

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, sassy. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    The best dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best dishwasher I ever had! Quick, super silent…no stain on crystal glasses! It’s stylish… will blend in any kitchen! We love it!!! You won’t regret it!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Motor went bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am too frustrated, and disappointed to even give a survey

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Randall, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Rated 1 out of 5 stars

    Wish I could review this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not been able to use the dishwasher. After it was installed we tried to use it that evening but received two error codes. Best Buy has been hard to work with through their Tech Support. This is the second dishwasher to not work after it was installed.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey RobertS, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 5 out of 5 stars

    Love our new kitchenaide

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new dishwasher is better than we anticipated. It replaced our old Kitchenaide dishwasher which also was outstanding but sadly began to fail. Like our previous washer, it is better than we anticipated - super quiet and the dishes are perfectly clean. This machine has 3 rows of racks giving us more options for loading. We are extremely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Really Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and does an excellent job of cleaning AND drying! My plastic ware comes out bone dry every time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated leaving this behind. Just moved and really couldn't take the dishwasher. So quiet, loved the 24 hr delay that could be changed any way from 1 hr up to 24. And we called the 3rd level the loge. So much room, always did a great job. Highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Quality dishwasher.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid dishwasher is a whisper-quiet workhorse in the kitchen, operating stealthily while delivering robust performance. Its sturdy build with quality parts ensures reliability and durability, making dishwashing a breeze without disrupting the peace at home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher! She quiet and gets all of the dishes cleaned. I love the stainless steel drum; our previous dishwasher was plastic and we used it everyday. Since we purchased this KitchenAid, she has cleaned and withstand daily usage. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and easy to operate. Lots of useful features. Took a few trys for the teams to get it correctly installed after some installation issues but it was worth the wait. Recommend this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Third rack

    Rated 5 out of 5 stars

    Happy with it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying, it's quiet and has big capacity, big third rack. I am very happy with the purchase. The installation team is friendly and professional. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent dishwasher does a great job and holds a lot of dishes. I’m very glad I chose it

    I would recommend this to a friend