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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1294 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers find value in the 24" Top Control Built-In Stainless Steel Tub Dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Users also appreciate its spacious capacity and ease of use. However, some customers have expressed concerns about the cycle time and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,294 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup was easy. We have washed 5 to 8 loads of dishes so far. It seems to clean just as well as our 29 year old Kenmore that still worked but had started making a squealing noise, although it doesn’t dry quite as well as our old one. This new KitchenAid is so incredibly quiet. Also the display lets you know how much time is left in the cycle, and that the dishes are clean when it is done. It does not have a food chopper that we are used to, so sometimes has a little odor even though the filter is clean. Overall, we are very happy with the KitchenAid, and just hope that it serves us as well as our old washer did.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is excellent. It has multiple cycle options, the cycle selection buttons are on the edge of the door & are touch activated. There are three adjustable racks for dishes and utensils. The dishes come out sparkly clean and DRY. When the machine is running it is very quiet. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    QUIET, EFFICIENT, EASY TO USE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought our PREVIOUS Kitchen Aid was quiet...7 yrs old. This new model almost makes you check to see if its working! It is..and the results are terrific. We love the flex 3rd rack, cooking utensils, glasses etc, have a new home. No need to pre-wash...but we are still tempted...habit. Installation was excellent but BBuy crew. So far....we are VERY happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    KitchenAid dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher!! It is incredibly quiet!! The three drawer capacity and the ability to adjust the middle drawer along with many other options is so very useful. It's sleek design fits perfectly with our other new appliances. I appreciated the sales rep turning my attention to this model and pointing out all the benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very quiet cycles.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and everything comes out clean, every time. So many ways to add your dishes and so much room. Only thing I wish is that the better drying cycles weren't $1000 more. This is my second Kitchenaid dishwasher. I almost bought a Bosch, but I'm glad I didn't.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    A PERFECT dish washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had several dish washers over the years and this KitchenAid is, by far, the very best we've owned! Its incredibly quiet (it was delivered with insulation to dampen noise) to the point that we check it to make sure it is stll running! The dishes come out sparkling clean (and so smooth!) The third rack is wonderful for spatulas, meat forks, small dipping dishes, etc. We highly recommend this washer and would buy it again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Buy Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, dries plastics well, top third rack is a good addition. I recommend to run it on ProWash and ProDry. It is easy to use. An excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    quiet and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is quite and does a great job. We love the third rack. So many dishes fit in this machine and they come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quiet, it easy to use, it holds all the dishes from a big dinner, and it cleans and dries it all. Exactly why I replaced my previous dishwasher

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, easy to use, very effective cleaning! LOTS of room for dishes and glasses Best of all is the shelves that slide open without effort

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Runs very quietly; cleans & dries very well. Love the third rack and the adjustability of the middle rack.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Thoroughly dries dishes with no residual water left on items. Third shelf is a great plus. Operates extremely quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    my husband doesn't like 3rd shelf but I do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He likes the design of the older Kitchen aid model as claims there is more room, he mostly does the dishes but I do them sometimes to and I really like the 3rd shelf as feels it takes care of a lot of items that I want to keep further away from the heat, it is quiet but only comment would be that it takes a really long time for cleaning but is very thorough in its cleaning, like it a lot so far. Have had it about 1 - 2 months now.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Solid Dishwasher. Pros mostly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: cleans really well. More space for more things (because of 3rd rack). Bonus: Looks really nice. Cons: could be quieter. Don't get me wrong, it's quieter than our older Dishwasher. But you definitely know that it's running, even though you aren't in the kitchen. Also, while the dishes are dried fine, there's moisture at the bottom and the sides of the dishwasher. I know that this is part of the "new way" that Dishwashers dry but if the moisture is left in there after emptying the dishwasher itself, you can't help but create eventually conditions for mildew build-up. So we use something to prop the door open to let it air dry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Quiet, dishwashing heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to return 3 other dishwashers we spent a little extra and this gem was worth it. Everything clean, every time. So quiet you can't hear it sitting next to it. The third rack actually functions, and the digital display on the front is very useful. The dry cycle actually dries too. Just a lovely machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Third rack

    Rated 5 out of 5 stars

    Best third rack!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is so pleased with the large capacity and cleaning abilities of this dishwasher! The large third rack option is what sold us on this purchase. With young kids constantly going through dishes specifically cups, this extra space is a must! Other third racks are made simply for flat utensils. In addition to a flat utensil area, this dishwasher is designed to hold small bowls and full size glasses. I’m impressed with how much I can fit for one wash! It is not the most silent dishwasher out there but the noise doesn’t bother us- the space is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Mr. Mom

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher fits my family perfectly! Having a family of five with three little ones can create a lot of dishes since we eat at home for almost every meal. That being said, the fan enabled air dry allows a load of dishes to be washed and a few hours later, be pulled out to be put away to be reloaded…all in the same morning! Our previous model by KitchenAid did not have this option, so we would crack the dishwasher door after the washing/drying cycle and wait for them to dry thoroughly. No more! I thought the third top rack which holds and washers cups would be a little gimmicky, it actually turns out to be one of my favorite abilities of the dishwasher. I can put bottles up there, but if I don’t have enough glassware or bottles, I can flip bowls or small plastic containers and set them up there and they wash perfectly! Overall, this dishwasher has been amazing, no issues, it’s quiet, and a true powerhouse! One minor issue was the first dishwasher was delivered damaged, the delivery guys and Best Buy made it right in a matter of days, and had another one delivered a week later, Way to go, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet, roomy, super cleaning dishwasher.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is extremely quiet. Also, it has the largest capacity of any of our previous machines and cleans extremely well. We completely loaded it with scraped but not rinsed dishes after our Thanksgiving dinner and tried the Pro wash setting - everything came out sparkling clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher...very quiet and plenty of room for large pots and pans...does a great job cleaning dirty dishes...love the 3rd rack.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Third rack

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this dishwasher. Able to load allot and cleans everything. Recommend to everyone. The third rack is unique and useful

    I would recommend this to a friend