Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 195 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.9 out of 5 stars

  • Dry Quality

    Rating 4.8 out of 5 stars

  • Cycle Options

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 24" Top Control Built-In Tub Dishwasher for its exceptional cleaning performance and remarkably quiet operation. Many appreciate the convenience of the third rack and the added visibility provided by the interior lighting. However, some customers have expressed concerns about the dishwasher's durability and lengthy cycle times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 195 reviews
  • Rated 4 out of 5 stars

    Would still buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean, but had to call for service w/in 30 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, waiting on the plumber, but man it is beautiful and goes well with the rest of the kitchen aid appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! Well built dishwasher! Best Buy was excellent to work with. Delivery was timely and went very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful dishwasher with ample space. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and even better installers.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and works great. Excellent delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher from a great store quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, great service from Best Buy. 123!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dishes actually get clean

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    life changing machine.. I actually cook at home more since cleanup has become so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dishwasher!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the store, installation couldn’t have been better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bar handle not a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar handle sticks out so far that I can't open my silverware drawer which is at a right angle. Plus it doesn't line up with my cabinets. So sorry that I didn't notice this before the installers left my house. The appliance works just fine but not happy with the installation. It needed to be pushed in another 1/2 inch or so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the end of the average dishwashing experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will feel like you have landed in dishwashing cloud 9!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So quiet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars except it doesn’t completely dry everything but very pleased overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best dishwasher

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best choice from best buy. Great working. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice dishwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Jen Aire but I am happy with this kitchen aid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dish watcher

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it so much this the best i got i’m so happy

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 1 out of 5 stars

    Loud, takes forever and doesn’t dry well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is loud. I’m not sure how other people think it’s quiet. I thought I had a defective one and had it exchanged… it’s still loud. It’s louder than my kenmoore that was 10 years old. Do not recommend. I’m exchanging it for a Bosch. I went with this one because of the third rack, but I’ll take a smaller third rake for quiet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Keeps breaking down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered and installed by geek squad/bestbuy. It failed with error F8 E4 within 3 weeks or so. Took bestbuy a week to replace. Today, about 4 weeks after replacement, it failed again with the exact same error. I am going to return this dishwasher and stay away from KitchenAid going forward ... very bad product, extremely disappointed.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Mridul, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    Clueless Installers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher works great but the installers flooded my kitchen not once but twice because they had no idea on where to hook up the drain hose!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Diswasher

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS NICE, great Dishwasher, we are so happy!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a nice dishwasher that does what it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Dishwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a consumer grade appliance, KitchenAid is top notch

    I would recommend this to a friend