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Customer Ratings & Reviews

$1,484.99

Customer reviews

Rating 4.5 out of 5 stars with 195 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.9 out of 5 stars

  • Dry Quality

    Rating 4.8 out of 5 stars

  • Cycle Options

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 195 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so quiet, cleans amazing and I can fit so much in it. Worth every penny!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality for overpriced dishwasher

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Love the 3rd rack for putting small items and items that need to be away from the heat. The unit does a great job cleaning the dishes...4 months after purchasing this very expensive dishwasher, it stopped working. No power whatsoever. The Electrician confirmed no issue with getting power to the unit. After exhaustive attempts to get warranty repair, 3 weeks later, a repairman showed up and, in 2 minutes, diagnosed the issue. It needs a new motherboard and control panel. It is literally 4 months old and cost over $1,400. How can these parts already be bad and is this an indication of what will continue to happen in the future? The parts have to be ordered, of course. Now, a week later no contact from anyone regarding the status of the parts order. Another 30 minutes on hold trying to get through to Kitchenade warranty, then having to give them all of the information again, including model and serial number, purchase date...still on hold with warranty department and DISCONNECTED!! Try to get help from the chat? It is a bot and can not recognize any of my inquires.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    Functions great, looks amazing, lots of plastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, surprisingly quiet and functions great! I am surprised at the amount of plastic in a mid-upscale quality appliance, plastic hardware and components, even the chassis. A sign of the times I suppose. I hope it holds up for 25 years like our last Kitchen Aid dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gadget guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher very quiet and does a excellent job of cleaning dishes, although we always rinse heavy foods of dish before putting them in the dishwasher, it appears the unit can handle the cleaning if you occasionally forget to rinse a plate from heavy foods. Overall great unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and looks nice. Does take about 2 hours for the cycle. Installation was not too bad. Does a good job of cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great efficient dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dishwasher. Washs better than our Electrolux Dishwasher. have 3 distinct levels to allow the wash of straws and utensils at the same time as the rest of your dishes. On top the device is really power efficient and you will see it on your bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have a new quality dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 3rd rack. Great for small bowls, utensils too tall for utensil rack, small Tupperware, etc that used to take up room elsewhere. Machine is very quiet and can run while watching tv. Dishes come out squeaky clean but we do rinse well before placing dishes in the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderfully made and super quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smooth finger print resistant surface, it is as quiet as advertised. I do pre-rinse but, we only run it once a week and the "express cycle works juts fine" it saves us on electricity and a bit on water (even though we pre-rinse)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingers crossed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, although it took three tries to get a working machine. Not sure what was wrong with the first install, but Best Buy swapped that out and brought a replacement. The installation team couldn't get it to work properly, but a third team had no problems. I am just hoping that this machine last longer than the KitchenAid it replaced. The previous one's motor burnt out after only 6 years. This one is much easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, huge, washes wells very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding dishwasher in every aspect. Gets stuff super clean and very quiet. Three very usably drawers! Love the LED lighting inside the dishwasher. Looks good in our gourmet kitchen too. Best Buy extended coverage plan is outstanding. This is top of the line model that has it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet. The racks actually slide too easily but thats ok. We still like the racks on ball bearings. We just have to program ourselves to load from the back to the front. Cleans great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great now, but took some work getting there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is great now, but getting there took more work than we'd have liked. We bought the dishwasher and the techs that installed it did a phenomenal job taking care of our house and hooking everything up. However, before one cycle was completed, we got several error codes. Turns out the motor and the drain plug were bad. We called immediately and after a few different phone calls (with 'longer than usual holds'), were finally told we'd have to get the install verified by a Geek Squad employee and then get authorization from a KitchenAid technician to ensure the unit was bad. That took approximately a week to get this done. Once they verified it was a bad unit, we got to get back on the phone with 'longer than usual holds' to make arrangements to get the unit switched out. We got disconnected from the first person we talked with, pretty sure he hung up on me. The second person we talked to said he made arrangements to have the bad unit picked up and the new unit installed. However, something didn't feel right about the conversation, so I called back to ask the next specialist if everything looked good. She said that it did, but something still didn't feel right. I ultimately made the decision to go to the store , in the middle of the pandemic, to check and be sure everything was handled correctly. The person I talked to at the store was much more attentive and patient and discovered that the person I'd talked to scheduled the bad unit for pickup but didn't schedule us to receive a new unit. He fixed the issue, but that meant our new unit wouldn't arrive for at least another week plus additional time for install. I'm sure a lot of this communication issue had to do with the ongoing pandemic and shortage of installers and dishwashers, but that didn't lessen the frustration of the number of phone calls we had to make. It also felt like no one really knew the processes or what had to be done to make things right. The new unit is working great and we love it, but getting there wasn't a lot of fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it overall. It holds more then my previous dishwasher. Very quiet. Only bad thing is it cannot fit broiler pan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and Silent!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing...Got it installed packed full with 2 sinks full of dishes and turned it on when my wife wasn't in the kitchen. She comes back in and says...I thought you were going to start the dishwasher...its that quiet!!! Cleans dishes great. Worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher with lots of usable room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher that does a much better job cleaning than my old one. First we got was damaged in shipping, and BestBuy made the return and exchange super easy and hassle free. The third rack on this is fantastic, much more user friendly than the old LG we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher. Excellent results after 15 mos.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dishwasher after having it for 15 months. Cleans as expected. Typically run the Express wash and open the door after wash cycle complete to improve drying. I'll load it and then run it once it's full. The Flex rack allows for loading more items before having to run a wash. I only need to hand wash items that can't go in a dishwasher, such as anodized aluminum cookware. Rarely have to rinse/soak before putting in the dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combination of new features and settings.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet. Free Flex 3rd Rack is a great design feature; Holds cups, glasses and other small items, which works perfectly with the Top 2 Spray Arms Only settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Cleans great and love the third rack. Flexible arrangement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New kitchen aid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet dishwasher, I like the 3rd rack, the lights actually help. I had a 21 year old kitchen aid that I loved. This one is just as nice Hope it goes for 20 plus years

    I would recommend this to a friend