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Customer reviews

Rating 4.5 out of 5 stars with 2005 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,005 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. You can barely tell that its running. And does a great job cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 3 out of 5 stars

    Love this dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave the installation a 3 because it was originally installed wrong and I could not use the dishwasher for a week However I give the Geek squad a five. They found the problem right away and I was able to do a load of dishes that evening. Thank you Geek squad. Now about the dishwasher. Love it love it. Cleans beautifully. The dishes come out shiny clean and no spots. It is also the quietist dishwasher I have ever owned I would highly recommend this dishwasher to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very Pleased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with how quiet the dishwasher is and how much more it holds with the 3rd rack. Very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Kitchen Aid Dishwasher

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dishwasher. It is very easy to use. With my old dishwasher I had to rinse before putting them to wash, but with this one I have put in really dirty dishes and they come out super clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Holds more dishes and gets them cleaner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dishwasher for my son and daughter-in-law. It replaced the cheap kind the builder put in that had broken down. They LOVE this dishwasher. They say it has more interior space than the old one -- even though it fits in the same space. They no longer have to practically hand wash the dishes before they put them in. It gets everything really clean. I did buy the 3 year extended warranty -- just in case. Note that they no longer needed the overflow valve that sits on the counter. If you have that in granite, you'll be left with a hole. They plan to buy a soap dispenser in its place. So keep that in mind when you buy it. It's actually a bonus. Highly recommend this dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome Kitchenaid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the wait. What a beautiful machine. Love the capacity with the 3rd rack. Looks amazing. So quiet too. Now I can't wait for the convection microwave installation.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Third rack is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new dishwasher. The third rack is awesome. Plenty of room for lots of glasses and coffee mugs on the top rack. This dishwasher runs very quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    2nd Chance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very quiet with all the features that you need. Crossing my fingers that it lasts longer than the last KitchenAid we had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Third rack

    Rated 5 out of 5 stars

    Third rack allows for more space a less washing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this new dishwasher! It seems like it has so much more room than our previous dishwasher of the same brand...we’re definitely not running it s often. The third rack is one of the best features.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Mythoughts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haa been functioning really well. Quite. Has been cleaning dishes throughly

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome dishwasher

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Very quiet. Cleans dishes very well. Couldn’t be happier with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Superb Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I absolutely love this dishwasher!! It washes so very well and is amazingly quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific machine. The extra shelf greatly increases the capacity and cleans dishes spectacularly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably quiet. Love 3rd rack. Cleans well. Looks sharp!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 1 out of 5 stars

    NO SUPPORT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited over a month to get most of the items and spent a considerable amount of money. As a matter of fact, we are still awaiting a stove to complete the order. Prior to the order, we had an in home appointment to go over measurements for the appliances and other requirements for the job with an associate named Jade. Jade was very helpful and knowledgeable and seemed to genuinely care about customer service. Unfortunately, the customer service stopped there. Since Jade's involvement I have received nothing but frustration and am striking out with your customer care department, store, and Geek Squad to get any support. On delivery day, Friday,9-18-20, I was told that the microwave could not be installed since they had to run electrical. I explained to the man that it was part of the order and was discussed during the in-home consultation. Eventually he was able to confirm that part of the order. I'm thankful I held my ground or it would not have been done. Anyways, he installed the dishwasher and let it run when he left to go to the store and get the required electrical box etc... A short time later the dishwasher sounded and continued to sound three beeps and continued to repeat. When he returned we asked about the beeping and he said it was normal and that he performed a test. We told him we were relieved because we would hate to start the machine and leave the house in normal use and have it continue beeping non stop. Two days after the install, Sunday, 9-20-20, we were ready to use the dishwasher for the first time. We ran it and it stopped after 5 minutes and did not empty the water or disperse the soap and was making those same repeating three beeps, non stop. We tried a few more times and looked at the manual with no luck. The machine would run for 5 minutes and stop and start the beeping after every attempt. I contacted customer care and was told that the first available appointment would be nine (9) days later for a tech to come out to the house (9-29-20). I found this as unacceptable so I called customer care again and the store. I was basically told that I would be charged for a service call but receive 20% off. Each time I explained that it was a brand new purchase and did not work on the first try after install. One associate at the store level basically said it is "he said she said" and they would also need to charge me but with a 20% discount, or I could return it or call the manufacturer for service. I am beside myself as to remember how great everything was prior to the purchase and how lousy the service has been after the purchase. I believe it is either a faulty dishwasher or is missing a step not performed during the install. As a customer I am now contemplating a complete return of the whole order and to take my business elsewhere out of principle. I would completely understand paying a fee if I had the appliance for any length of time but it NEVER worked. Please contact me to arrange a timely appointment to get this looked at. I appreciate any assistance you can render, we have waited an awfully long time to get thee appliances and am extremely frustrated.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Jak2ndid1, thank you for your review. We sincerely apologize for the concerns with your Dishwasher and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and works well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents to replace theirs that died over a year ago. Had them install it, which was smooth and the machine is very quiet and the dishes are coming out great. They are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Louder than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely cleans and dries well, but it’s louder than I would have expected considering the price. I had the first one I purchased replaced due to loud buzzing throughout the wash cycle along with a strange rubbing noise that sounded like a valve opening and closing. Replacement still has the loud buzz throughout the wash cycle and a sort of high pitched whistling noise that lasts about 30 seconds right before it drains.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great. Will take a little while to figure out best loading for new three drawers but like the extra drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 4 out of 5 stars

    Very impressed with this dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is amazing and works fine. Very less noise and third rack helps us to store all small items and gets us more space to load in bottom 2 dishes Proscrub option is really cool

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dishwasher it’s quite. Washes and drys well.

    I would recommend this to a friend