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Customer reviews

Rating 4.5 out of 5 stars with 2005 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,005 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quite and fancy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite doswasher and the style is fancy. Cleans right.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Jeffrey B of Boynton Beach FL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared brands ahead of time and then what Best Buy has and then went to to store with thoughts of brand. Once waited on the salesman elevated our just shopping process with so much expertise, we knew we had a greay product and a great price. Set us up for install and removal of old dishwasher. So easy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dishwasher is extremely quite. Looks nice, does a fantastic job with cleaning the dishes we put in it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase- glasses come out spotless and sparkling and so quiet cannot even tell its running.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher! Extremely quiet. Dishes are always clean and the silverware shines.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Works excellent and it's really quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this dishwasher in early August 2020. I love it, cleans everything, and it's really quiet. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dishwasher! Cleans and dries perfectly. Makes minimal noise. Easy to set up yourself as well. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    OK dishwasher, but falls short for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start with the positives. This dishwasher cleans well, is very quiet, and the unit has a well-constructed sturdy feel to it. However, at this price point more is needed to win me over. The negatives: This unit has a heating element for drying. This means nothing plastic can go in the lower rack, unless you turn off the drying option for the cycle. Shame on me for not catching this in the specs, but every other dishwasher I've seen at this price uses hot air drying. After 10 years of using a dishwasher with hot air drying (that is, not worrying about plastic down low) I'm not looking to go backwards. The drying is not great. You need to use the extra dry option to get acceptable drying. The vent in the door (the cutout in the upper-left near the handle) leaks water on the floor when you open the door to unload the dishwasher. The wash options are pretty limited, and there's no time indicator (just a light on the front). And finally, the rack layout it not practical. I thought the cup washing section of the 3rd rack would be a great option, but in reality it is a huge limiting factor. It takes away all flexibility in the use of the 3rd rack. The "flat" part of the 3rd rack (right side) is pretty small, and is usually taken up by anything plastic, like kids stuff. Likewise, the 2nd rack is very height limited underneath the cup section. Even on the right side, the 2nd rack doesn't have great clearance. My wine glasses are too tall to fit in the stem holder area. Also, a bike water bottle (standard 26 oz bottle) does not fit. And this is with the 2nd rack in it's lower position. Back to the cup section: I don't have oversized cups by any stretch, yet they barely clear the dishwasher "ceiling" (and sometimes rub the gasket when I close the rack). And the bike bottles don't fit here either. These are the things you don't really figure out until you start trying to use the dishwasher in your home with your stuff. Bottom line, the cup washer is more gimmick than useful, and really cramps the layout of the whole dishwasher. At this price point, these are too many concessions for my needs. So, the unit will be returned. This was my second choice anyway, but I needed to go with this model due to an urgent need to replace a dishwasher that died. Now, I need to go elsewhere to find my first choice of dishwasher. One final point, to end on another positive: the installation was fairly easy due to the generous amount of clearance underneath. However, the electrical connection was difficult because the junction box is JUST too high to easily get to it. Despite that, it was an easy install (and will be an easy removal, too).

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy KitchenAid customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little getting used to since it has 3 racks instead of the 2 that our other dishwasher had. I have to say that it is very quiet and does a very good job cleaning our dishes. I’m very pleased overall. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Jim Tighe

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer cleans better than other brands we have had. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    The best dishwasher!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is everything! The 3rd row at the very top has been a game changer with our child’s bottles / sippy cups! I don’t know how we ever lived without it. This is our 2nd Kitchenaid dishwasher and we have been very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good choice.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and is quiet as advertised. Dishes very clean!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher with good features and very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher. Very quiet. Cleans great. Totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quietest Dishwasher I’ve owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher replaced another KitchenAid dishwasher that I had for 13 years. My new dishwasher is so quiet I have to check if it’s really running. Excellent fit and finish with easy to use controls. Does an excellent wash with the regular normal setting. Dishes completely dry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans and sanitizes my dishes excellently! Very quiet and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had it for a few days. It is quieter than our last machine and I like the rack system. It dries the dishes well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Pickup Process and Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new dishwasher, same brand as prior which lasted a little over 5 years, was relatively easy to install. It seems to do a better job than the prior one which was top line KitchenAid at the time. There are just 2 in our household but the display board lights went out and was hard to know which cycles we were using. As far as ordering, picking up the dishwasher, etc. everything went fine and we were able to avoid a hassle when our son picked it up for us.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Kitchenaid Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Kitchenaid Dishwasher!!! It is so quiet and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    KitchenAid-24 top control diswaher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Kitchen Aid Dishwasher. It is quiet and it works excellent The Service Delivery was outstanding.

    I would recommend this to a friend