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Customer reviews

Rating 4.5 out of 5 stars with 2005 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,005 reviews
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Doesn’t dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 stars for quietness and design. However, it does not dry my dishes and is brand new. They switched it out once but still the same thing. I am disappointment since I spent so much time researching & read mostly good things about this one. May return and try a different brand.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dishwasher!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans well. Definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dishwasher . Easy to use and great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience at the store purchasing our new dishwasher. So far we absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Fast shipping. Professional installed

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    It’s wonderful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is very quiet and is very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online ordering was fast and easy. Kept us updated on progress of order. Ordered and installed in one week. Great service!! Installers did a great job and cleaned up just like it was their own home. Will definitely order any new appliance from Best Buy!! Thanks for making this experience easy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dishwasher review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Great look and does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Installer Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith, our installation person was wonderful. He was extremely knowledgeable and went over everything with both my husband and me. We are lucky we got Keith for the installation. He arrived on time and explained everything to us.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, cleans well, highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality dishwasher, it saved us from doing a lot of unnecessary renovations to the dimensions of our kitchen by actually fitting right!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    I was hopeful...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the dishwasher for a little over a year, and it does not clean my dishes. It stopped working at 10 months, and now beeps after I start it. So I take everything out, and reload, and it still beeps. The dishes are filthy. I really do NOT recommend this dishwasher, and I had such high hopes as the reviews last year were great. I am hoping to get someone out here, but Best Buy is sending me to whirpool, who is sending me back to Best Buy. I was also sold a total tech the day I bought the appliance, and I told it covered repairs, and it does not... just diagnostics.We havea repair coming to fix it in two weeks, which we unfortunately have to pay for. Expected better for $1200 purchase.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Karl. We apologize for the concerns that you are experiencing with your APPLIANCE, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Workhorse quality and great looks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had KitchenAid dishwashers, and they seem to just keep getting better. I'm completely satisfied with all aspects of my new washer. Lots of bells and whistles, but in the end, this is a solid and reliable appliance - plus it looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who did the job were professional and courteous. They went above and beyond to make sure that the install went smoothly and pointed out other potential problems that we would need to address so that our dishwasher would remain within warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher is too helpful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dishwasher but am having trouble with some of the features. The manual that came with product is barely legible and type size so small I have to use a magnify glass. It keeps wanting to be helpful and I just want to stop it, especially the beeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great, works great,easy installation, great price,great installers, store people great, call center people not so good (understand language and better product knowledge)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and streamlined, great value too. I see why this is a highly, if not #1 rated dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 3 out of 5 stars

    Great third shelf. Poor detergent door.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the third shelf. It’s a game changer. Our only criticism is the detergent door, it does not close easily and we had to have a warranty repair done within a month of delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher does a good job, and the load comes through dry and almost sparkly. The instructions that came with it were poor, however. And since I chose a model with a handle, the controls are invisible during operation.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Dishwasher

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet but middle drawer falls when you pull it out - we just went through a major renovation in our house and bought all KitchenAid appliances. Extremely disappointed with the dishwasher and the warming drawer. Cannot get anybody out here from KitchenAid to repair and Best Buy does not return our calls.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, JosephF. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand