Customer Ratings & Reviews
- Model:
- KDTM404KBS
- SKU:
- 6398196
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.
This summary was generated by AI based on customer reviews.
Shame on Best Buy!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher itself works really well. However, the first installer (Mega Brothers Logistics) cause over $500 worth of damage to our cabinets in the center island and they damaged the new dishwasher as well. It took 4 months to get the cabinets fixed before we could have the dishwasher replaced. Best Buy switched me to 4 different customer service reps through the 4 months and the level of service was substandard. Additionally, BestBuy chose Mega Brothers Logistics as the installer. However, BestBuy forced us to try and settle the damage claim directly with Mega Brothers. BestBuy should have stood behind their choice of installers, kept us whole on the damages and then settled with Mega Brothers themselves instead of forcing us to do it. Needless to say, we will NEVER, EVER be purchasing another appliance from Best Buy. Additionally, Mega Brothers will never be allowed into our house again when we purchase our next appliance from another store. Shame on BestBuy!!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
DISHWASHER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.KITCHENAID DISHWASHER IS AMAZING LOOKS GREAT! I RECOMMEND IT TO ALL!
I would recommend this to a friendvery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not like that both silverware trays have slots-- otherwise it is a great product-- but regular wash cycle is soooo long-- too long
I would recommend this to a friendKitchen Remodel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't installed yet, but are looking forward to using this dishwasher in our kitchen remodel when it's complete.
I would recommend this to a friendKitchenaid dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with this dishwasher. Originally wanted to unit with pro dry but those are not currently available.
I would recommend this to a friendRepaced a Bosch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Any product is only as good as the service is for the product//With that said this product is great
I would recommend this to a friendPresident
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is great I gave it a 4 star because mine has a dent in it and they have to install a new one .
I would recommend this to a friend- Pros mentioned:Noise level
KitchenAid Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This KitchenAid dishwasher is my 3rd in 40 years. By far, it is the best in terms of the interior layout, quietness, and quality of construction. Since I've only had it for a week, I cannot comment on durability, but I'm extremely pleased so far.
I would recommend this to a friend Over priced for the quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lower rack design is not spaced correctly, dishes don’t stand and lean against aeach other. Bowls don’t fit in the rack lined like plates. All slots same size. Third upper rack is pretty useless,. Overall racks are flimsy for a $1300 dishwasher.
No, I would not recommend this to a friendKitchen aid dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite, efficient, and probably the best dishwasher I have ever had in my 30+ years of dishwasher use.
I would recommend this to a friend- Cons mentioned:Installation
Dishwasher issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was made easy, but there have been multiple challenges with the installation. The dishwasher delivered on 2/11 was deemed to be defective. Two subsequent delivery dates were cancelled. Close to a month later and still waiting for a replacement to be installed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Kelly! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Kitchenaid dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, shelving options gives endless possibilities.
I would recommend this to a friendBest dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is excellent dishwasher, quite and excellent cleaning. I definitely recommend this
I would recommend this to a friend- Cons mentioned:Installation
Have yet to get it delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review this as this item as I have not got it delivered and installed yet
I would recommend this to a friend Kitchen Aid Dish Waaher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Perfect geometry inside to make it easy
I would recommend this to a friendKitchenAid Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great dishwasher and KitchenAid is the best!
I would recommend this to a friendPerfect for large loads
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and fit for all the dishes. Very powerful and quick drying.
I would recommend this to a friendDishwasher working great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is working great and the installer did an exceptional job.
I would recommend this to a friendMrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and it's not loud at all. Extremely happy with it
I would recommend this to a friendDish washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. But sometimes dishes are not completely clean.
I would recommend this to a friend