Customer Ratings & Reviews

The dishwasher is nice, but very quickly started stopping mid-program with an error message. After some tries - and moving dishes around, we usually would get it to complete the cycle and provide clean dishes, but sometimes it would take up to 10 attempts - at 10 minutes waiting each time for it to either work or give a series of error beeps. It was installed by Geek Squad that promised 30-day warranty on the installation. Called them up and after a 3-hour wait they promised to send me a time when they'd come check it out within 48 hours and heard nothing since, and I still have a bad dishwasher... Would not buy, and would not pay anything for any Geek Squad support as turns out it's worthless since they don't do what they promise.

Love the three tiered rack. Can load way more dishes than before!

Don't buy this model! It has been discontinued and if it is an open box item, RUN... it'll cause you more headache than its worth

The product is alright.. we had to call geel squad back because they connected the hot amd cold water hose wrong.

A defective product and poor warranty repair service! This dishwasher broke down only three months after purchase. The technician said the drain pump went out and he didn't know when he would get the part in! It left water in the bottom of the machine that wouldn't drain. This service occurred after my waiting 10 days for the service appointment, which was the quickest I could get one scheduled! I purchased this product to replace a previous Kitchen Aid dishwasher that was still running fine after 11 years. I don't know how long I will have to wait!

Had a dent in the door.. good wash and dry dishes. Sounded like a train.

Horrible service, I bought this dishwasher like a month ago and it’s still sitting in the hallway of the house not installed, it will be the fifth service appointment tomorrow for installation, if they don’t come I’m going to throw this thing out into the middle of the street and Call channel 10 news

Dishwasher was great for the first 18 months. I now have had the repair man 4 times where he has taken out most of the parts and replaced but it is still not working. After paying over $1,000 plus you would think that my dishwasher would outlive its 2 year warranty.

As a person who has had KitchenAid appliances before and has purchased their newest top of the line. This dishwasher is the most noisiest dishwasher I have ever heard. It is buzzing like those massive industrial refrigerators. I can’t believe this item is getting positive reviews. There is no way we are keeping it.

It does its job. I wish I had put money into purchasing the one with the pro dryer though.

Noisy pump . Service man ordered new pump and will replace shortly. Installers not very professional.

Just bought it 2 weeks ago. The dishes do not come out hot or completely dried -- even if i use the heated drying option. The old kitchenaid dishwasher never had this problem.

Dishwasher is good but is not drying properly always there is a water stays inside. Not happy.

Love everything about this dishwasher/ Delivery was excellent, installation went very smooth and installers were awesome. Keep up the good work Best buy/ This KitchenAid dishwasher has everything and more. Very well made Can't go wrong with Kitchen Aid.

Delivery was not made on the date promised. It was a week late.

This dishwasher has no clearance underneath. So it needs a little space or you’ll need to redrill holes in your floor for drainage and power. The height doesn’t account for the feet either

Broke in less than a year! Still under manufacturer warranty. Called KitchenAid and they keep sending repair person but 1 month later and dishwasher still broken. Nightmare product. Feel stupid that I spent all that money to get a Lemon.

Extremely disappointed. Less than a month old and already doing what the one I replaced it with was doing. Stopping mid cycle for no reason. Will not work on delayed setting. I’m call a repairman, but am not optimistic.

Works like every dish washer should. I have been testing it by adding dishes without pre-wash and every item has come out sparkling clean. This probably my 10th dishwasher and I have never had one that performed like this.

I’ve had this dishwasher for eight months. We started having problems with it at seven months. It started playing a song at the end of the cycle and water would remain in the bottom of the dishwasher. We also started noticing a burning smell. We’ve had a technician out twice and the one today says we need a new drain pump- however, it’s not in stock! No one can say for sure when it might arrive and be able to be installed but it’s a huge inconvenience to not have a functioning dishwasher for weeks and now for who knows one. This experience has definitely made us decide against buying a Kitchen Aid refrigerator we were days away from purchasing. It’s unacceptable for a seven month old appliance to need a drain pump.