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Customer Ratings & Reviews

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$749.99
Save $465
Comp. Value: $1,214.99

Customer reviews

Rating 4.5 out of 5 stars with 1885 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,885 reviews
  • Pros mentioned:
    Capacity, Third rack

    Rated 5 out of 5 stars

    Great replacement for our previous dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher has a large capacity, and the third rack is excellent, even for plastic cups. The washing cycle is much shorter than our previous dishwasher, which would take half the day.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Third rack

    Rated 4 out of 5 stars

    Too early to say

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the dishwasher on 7/10/22 but due to complications caused by the first delivery/installation team, it was not installed until 7/28/22 which was frustrating. Since I have only been able to do 3 loads in the fishwasher, it’s hard to review. I ended up putting the silverware holder from my old dishwasher because I preferred it. I do like the 3rd flex rack and the dishwasher holds a lot of dishes. I reserve final rating until after I’ve used it mote.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 4 out of 5 stars

    review of KDTM404KPS dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pro - nice design. Added top row rack for cups and silverware. con - the racks don't seem as sturdy as my old KitchenAid dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A powerhouse of a dishwasher.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid Dishwasher is a powerhouse for loading capacity and cleaning power. The third row frees up the primary and secondary rows, which allows our family of 4 to focus on our family and not running the dishwasher all the time to keep up. The only issue we have so far is that the dish soap door does not always open. Other than that, could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great dishwasher.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the dishwasher I like the cycles you can pick. Also having 3 racks helps with big loads. The inside with stainless steel makes the dishwasher always look do clean and nice.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 2 out of 5 stars

    Free Install? More like upcharge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deceptive “Free Installation”. Installer got to my house said he couldn’t connect the plumbing. Said he’d do it for $200. But because it was a sharkbite valve with pvc to the dishwasher he wouldn’t do. Then because the dishwasher was hardwired, they couldn’t do it either. But oh wait they could for an extra $150. So far the machine looks good and seems fine. It’s one thing to need to adjust subpar plumbing. But to charge to hardwire the machine when he can do it anyway is sketchy. I don’t think we will be going back to beat buy in the future.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    QUIET!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet ! awesome cleaning and it dries plastic better than any dishwasher that ive ever had! Tons and tons of room ! Holds double what my old one did !!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dishwasher to replace a 6 year old Bosch that was not cleaning or drying our dishes. The KitchenAid cleans and dry very well. There was a little water on 2 plastic pieces but the remainder of the dishes, including other plastic pieces,were clean and dry. Ergonomics are outstanding compared to the Bosch. It's quiet and appears well made. I hope that is correct because it is made in the U.S. It's good early,but will it stand up to heavy use. I will keep you updated. PS.. The buying process was quick and easy. I called Spencer in Plano and we did everything by phone. He is great to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 4 out of 5 stars

    Good dishwasher for the price…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, cleans/drys well (no condensation/water spots), sufficient cycle options, and third rack convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new dishwasher. Dishes come out squeaky clean. This dishwasher holds so much compared to our old dishwasher as well. It’s also pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Dishwasher, good brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, excellent materials used, strong, excellent finish all over, extremely quiet...would be excellent for the new open spaces in housing design,, it is so quite that is a blessing...so many new ways to place your utensils, the design inside is amazing well planned, every corner well planned, the SS is superb...stands on the kitchen floor with great pride !!! I love it, glad I got it and I looked to the others brands....this is the best and a reasonable price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Kitchen Aid is The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this Kitchen Aid dishwasher and absolutely love it. Sadly, it was damaged either at the warehouse or in shipping and had to be replaced with another one. The features are great and the interior has many adjustable features for your dishes. Very quiet when running. The thing that I liked most was that it had a drying element to completely dry your dishes. Kitchen Aid has always been a great brand and I consider them one of the top two brands to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the dishwasher in our great room, and it used to be impossible to find a time to run it during waking hours. This is so quiet we can run it with company gathered at the table 10 ft away and most don’t even realize it’s on. It leaves our glasses sparkling despite our ridiculously hard water; and we love two of the less significant feature:the top tier shelf for odd shaped items and the towel bar. I wouldn’t do without the bar—-it keeps damp towels from lying against the wood cupboards. Solid purchase, swift, free, and courteous delivery , what more could we want?

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this dishwasher for about a month now and I love it! The third shelf holds more than I thought it would! I love the stainless steel interior, it makes it feel more "solid" and it looks clean! Very quiet. I thought I needed a 39 dBa because I have an open kitchen, I settled for this because of other features. This 44dBa is perfect-we can hardly hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Third rack

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had for two months. I love how quiet it is and how much you can put in it. The third rack (top rack) is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    The most quiet dishwasher I've ever had.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this dishwasher. It's quite and does a nice job. My favorite thing is the 3rd rack. Very convenient for long utensils.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Can’t hear it from 5 feet away

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So quiet you don’t even know it’s running. Lots of space, multiple cleaning options. Really gets things clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Look Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans dishes great has pleanty of room and looks Great easy to use and

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Kitchenaid Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dishwasher I’ve owned! I love the top shelf feature. My dishes are super clean and it’s so quiet you don’t even know it’s on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Quiet and cleans great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher works great. It's very quiet almost silent and the dishes come out clean. Love the third top rack.

    I would recommend this to a friend