Customer Ratings & Reviews

Sales staff was very helpful and delivery and set up was good as well

Great dishwasher, super quiet cleaning cycle, and looks nice.

So far so good. Looks nice. Not as quiet as expected.

Purchased this dishwasher in February, 2021, and it started leaking by June. It was leaking bad enough that there was a puddle on the kitchen floor and water dripping from the basement ceiling. We had a plumber out who confirmed it wasn't the water lines in our out, the dishwasher was leaking. Called KitchenAid who sent a repairman about a week later. The Repairman determined that the dishwasher's water heater was defective and was what was causing the leak. It's covered under warranty, BUT the part is on backorder, and they don't know when it will be available. At this point we've been without a dishwasher for a couple weeks or so. We asked them to take a water heater out of a stock dishwasher and they said we have to wait 21 days to see if the part will come in. We have 7 people in our house and do a lot of dishes, so being without a dishwasher for five weeks is a real pain, particularly when we opted for a higher-end dishwasher. We called Best Buy to see what they could do to and were told that since we didn't buy the Geek Squad Protection, they couldn't do anything. I could understand that if we'd had this thing for a year or more, but it's unusable after just four months. Needless to say, I'm disappointed with the dishwasher, KitchenAid and Best Buy.

Much better compared to the Samsung one that used to leak from the side door.

There is a known issue with this model that cause leaking and programming errors. Issues started one year after purchase and whirlpool service is absolutely nightmare to deal with. I love this dishwasher when it works but unfortunately I had several tech visits and months when it wasn’t functioning. Very disappointed with my purchase

Great product. Works right out the box. Properly priced.

Dishwasher is the best purchase we have made works fantastic

Had an odd shaped space to fit and this one worked! Working well so far.

excellent dishwasher, just as great at our last kitchenaid! love it

Installers did a great job on this great dishwasher.

Easy to install and works great. Does everything it says it does.

Dishwasher works great. Not normally a fan of dishwashers.

Good dishwasher and install was included with price, making it affordable.

Excellent product at it’s price point. Would highly recommend.

We bought this product in March, 2021. Just a year after it was installed, it started to leak water and caused some water damage on our kitchen floor. It leaked from the two connection points of the heat tube. We are really disappointed.

The installers were unable to install the dishwasher due to a pipe protruding from the back wall. The people that came by on Wednesday did not remove the old dishwasher and therefore did NOT see the pipe. Also the plug could NOT be plugged in due to the presence of the electrical unit that operated the garbage disposal. The Wednesday crew also did NOT see this problem. I am NOT a happy customer. I Now have to hire a plumber and electrician to solve these problems. this work could have been done prior to the delivery of the new dishwasher.

GREAT DISAPPOINTMENT. Had high hopes buying American but it Stopped working two weeks after install. BestBuy came out to repair (didnt do anything) and it started working again for another two weeks and STOPPED lastnight right after Thanksgiving Dinner (just my luck). KitchenAid warranty is only for repairs and not replacement and refuses to do anything else even after I escalated. I expected more buying an American product.

Does as it should. Well worth the money. Highly recommended.

Looking forward to using this once it is installed.