Customer Ratings & Reviews
- Model:
- KDPM604KPS
- |
- SKU:
- 6398209
Customer reviews
Rating 4.6 out of 5 stars with 1210 reviews
(1,210 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 24" Top Control Built-In Tub Dishwasher for its quiet operation and excellent cleaning performance, including effective drying and a useful third rack. The dishwasher is also appreciated for its capacity, ease of use, and sleek design. However, some customers have expressed concerns about lengthy cycle times and reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Third rack
Rated 5 out of 5 stars
Totally worth the wait! 3rd row!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This truly is a life changer! Three rows! Who would have thunk! We do less loads because of the 3 rows!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this dishwasher. Quit, wash is outstanding.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pandemic use held up and was awesome on pots and pans. We scheduled a service call for leaks but that probably related to installation. Great product.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Actually clean dishes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! I can fit so much more in this dishwasher than I could in my previous dishwasher. It is really nice to have actually clean dishes when I unload!
I would recommend this to a friend Rated 2 out of 5 stars
Great Dishwasher (If it isn't broken).
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the KDPM604KPS from Best Buy about a year ago. For the first six months, the dishwasher was great and functioned as expected....… Until it didn't. One evening I heard a large thump from downstairs. I ran downstairs to find my wife on the floor. She had slipped and fallen because the kitchen was covered with water. Fast forward two weeks, and a technician from KitchenAid came out to tell us the gasket on the heating element was defective and needed to be replaced. It was, of course, back-ordered, so we continued washing our dishes by hand for about a month. The part finally arrived, and the same tech returned to make the repair. Ok, things happen, and things break, but we got it fixed, and we were only inconvenienced for about a month. Unfortunately, the story doesn't end there. About two months later, we noticed the dishwasher suddenly stopped washing the dishes. No water was making its way into the machine, and it started throwing codes. After a week of no dishwasher, we got a KitchenAid tech to come out and have a look. This time it needs a new sump, manifold, wax motor, and a few other items. Oh, and the parts are indefinitely back-ordered. Nobody can provide any time frame. We are now on week 4 of no dishwater, not including the four weeks previously. We have tried talking to the folks at KitchenAid and Best Buy. Best Buy will have nothing to do with it since it is under the manufactures warranty, and KitchenAid keeps hanging up on us after being on hold for over 45 minutes on several occasions. The bottom line is this dishwasher is the pits. And assuming it is a good dishwasher and we just got a lemon, the manufacture is impossible to work with. The only thing we got out of it so far is an additional six months on the warranty. Big deal considering how long we have been and will be without the dishwasher. We have always purchased KitchenAid appliances; however, this experience has been enough of a "pita" to make us pause when considering this brand in the future. I hope yours doesn't break because you will be washing dishes by hand for months if it does. It is such a shame that customer service didn't step up to try and better assist us!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello BestBuyShopper, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very quiet and gets dishes clean. Does a good job of drying, and has all the cycle options I need.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Definitely Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is great. The inside is huge! The best feature of this unit is that it dries all my dishes, including plastic cups and bowls, completely.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
New Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very quiet. Could barely hear it when it cycles thru washing mode.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it is one of the more pricey models, this dishwasher is great. Very quiet. Easy to install by yourself. Comes with easy to follow installation and setup instructions.
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
Great Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, good looking, display on front lets you know its running, racks can handle lots of dishes and third rack is very useful.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quiet l I ke it so much. Dries Di Sherman completely
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Top of the line
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes come out sparkling clean and dry. I had a cheap dishwasher before this one and this unit has been life changing.
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
Kitchen Aid dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. does a great job and racks are perfect
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Quiet running helpful display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet running, like display on front showing status so you don’t have to be on top. Was not aware the unit had a leak safety control until installation like this feature.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
This is stupid.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a dishwasher, it does everything we want it to do. Clean the dishes! I have one question why were there 5 guys in my house to install it, during a pandemic?
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Good Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and lots of space. We love this dishwasher so far it is been a wise purchase.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way more usable space then our last dish washer and cleans much better as well
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Smooth Operator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dishwasher is smooth, quiet, and efficient. Quality at its best.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
nice dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good unit, quiet enough and very efficient - very satisfied
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Lovin' it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we love this new dishwasher! Cleans great and the dishes are actually dry when we unload.
I would recommend this to a friend































