Customer Ratings & Reviews
- Model:
- KDPM604KPS
- |
- SKU:
- 6398209
Customer reviews
Rating 4.6 out of 5 stars with 1210 reviews
(1,210 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 24" Top Control Built-In Tub Dishwasher for its quiet operation and excellent cleaning performance, including effective drying and a useful third rack. The dishwasher is also appreciated for its capacity, ease of use, and sleek design. However, some customers have expressed concerns about lengthy cycle times and reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Third rack
Rated 3 out of 5 stars
New Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to use a lot of water and takes more than an hour for basic wash. Not sure if there is a setting to control wash duration, otherwise looks good. Love the 3 rows to accommodate more plates, cookware, utensils, and cups/mugs.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Expert Service Installation and Excellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has always given me excellent service, both with installations, product set up with Total Tech and expert personal instruction 2nd to none .
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am very pleased with this purchase. Running well.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
LOVE IT!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT!!! So far so good!!! Dishes come out CLEAN AND DRY!!! Everything works as it should, and it is very quiet :)
I would recommend this to a friend Rated 5 out of 5 stars
great at cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. I really love the layout and flexibility of this dishwasher. My dishes are dry and spotless too
I would recommend this to a friendRated 5 out of 5 stars
Kitchen appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, so much to choose from, would it other appliances !
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Expensive and made to fail.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review after having this for about 2.5 years. While it did pretty good up until now, it is now dead with what seems to be a broken pump as that's the last part for me to pull out and inspect everything else works. For the price I was hoping for something that lasted longer than my previous washer did which was about a 6 year old new home install.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 5 out of 5 stars
Great Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with this purchase. My previous dishwasher was Bosch and lasted long but finally broke down!
I would recommend this to a friend- Pros mentioned:Noise level
Rated 4 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality appliance . Nice appearance . Very quite running .
I would recommend this to a friend Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! The shelves are very sturdy and everything is made with good quality.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Terrible machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 stars I would. This unit was serviced 3 times and we need it serviced now again. KitchenAid sent people each time along with today. I was then told we were now out of warranty. So it sucks for me now. Best Buy is wiping their hands from any wrong doing with sending and installing a faulty machine . So lesson learned , do not purchase major appliances from Best Buy and do not ever buy a KitchenAid product! Very disappointed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. We look forward to speaking with you.
Rated 5 out of 5 stars
THE BEST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.KitchenAid has always been a winning product line for us. It was time for a new dishwasher in the home we just moved into and there was no question on what brand.
I would recommend this to a friendRated 5 out of 5 stars
Happy with purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the dishwasher for a few months now and so far it's great. It replaced a 16 year old Kitchen Aid so here's hoping this new one lasts as long! :)
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
Makes strange sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars only since it actually does clean and dry well. However make strange buzzing sound for a machine that is supposed to be quite. 1st time it was delivered broken and best buys delivery service tried to convince me there wasn't supposed to a fan at the bottom that sprays water?! My 1st call to replace it they wanted me to pay them for redelivery had to call back to get someone that didn't charge. 2nd machine delivered came with a strange buzzing so they sent a 3rd person out to check it and he said it wasn't supposed to make that sound and it was installed correctly. So 3rd one was delivered and still making the same sound that I was told it wasn't supposed to make
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Mike, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Rated 5 out of 5 stars
Highly recommend KitchenAid dishwasher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new KitchenAid dishwasher. It does everything we need it to do. The only slight weakness is that there often seem to be a few items that haven't dried completely.
I would recommend this to a friendRated 5 out of 5 stars
Happy so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been very good. I only wish there was a way I could run the dishwasher WITHOUT any heat to dry as I am afraid to put some items in any dishwasher that might melt... I always use the heat for sanitation but don’t always want it with my everyday dishes...
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans dishes very well. Dries everything to the last drop with the prodry. Best dishwasher I’ve owned.
I would recommend this to a friendRated 5 out of 5 stars
Great buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But this OtterBox is the Best buy that I've ever bought great item very quiet when it runs.
I would recommend this to a friendRated 4 out of 5 stars
washer, dryer, dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased dishwasher install kit and was told it would deliver with delivery of appliances. It did not and I had to drive to store to pick up. Other than that install (of washer, dryer)/delivery crew was great. Super fast and courteous. Install was flawless and done in less than 20 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Quiet and poweful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are enjoying this new dishwasher. It is quiet and gets the job done. We had an Asko dishwasher from Sweden and we definitely like this better than that model/brand. I have accidentally opened the dishwasher while it was running because it is so quiet.
I would recommend this to a friend































