Customer Ratings & Reviews
- Model:
- KDTM704KPS
- |
- SKU:
- 6398227
Customer reviews
Rating 4.5 out of 5 stars with 192 reviews
(192 customer reviews)Rating by feature
- Cleaning Quality4.9
Rating 4.9 out of 5 stars
- Dry Quality4.8
Rating 4.8 out of 5 stars
- Cycle Options4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 24" Top Control Built-In Tub Dishwasher excels in cleaning performance and operates at a very quiet noise level. Many appreciate the convenience of the third rack and interior lighting features. However, some customers have expressed concerns about the dishwasher's durability and long cycle times.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design and features are fine, but the washer doesn't get the dishes clean. Even using the "tough" cycle, the load must be run two or three times before the dishes are clean enough to put away. We rinse the dishes and flatware before loading, but food particles still remain after a single washing and often seem baked on.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, RonnK. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 1 out of 5 stars
Install sucks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is great!!! Love it. The install is what was sad to say the least. We will never purchase another appliance from Best Buy again. Their install company did not care what their employees did. They scratched up our wood floor after I warned them about a couple of times during the install. Sure enough, the floor is scratched. Then I have to go through another company that supposedly was to take care of the damages. Tried with pictures and explanations. But not worth the time and effort. Never again with Best Buy when an install is required.
I would recommend this to a friendRated 1 out of 5 stars
Did we get a lemon?!?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud. Buzzing noise the entire time running. Only feature we love are the LED lights. I wish the delivery guy could bring back our old white dishwasher. Looking for a much quieter replacement.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey JJJJ, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Pros mentioned:Cleaning performance, Noise level, Third rack
Rated 5 out of 5 stars
Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and efficient. I truly love the top rack bc it gives you even more room for dishes. I cannot say enough great things about this dishwasher.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far our dishwasher has performed excellent, both upper and lower racks have cleaned the dishes very well and it the dishwasher is very quiet
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 3 out of 5 stars
Broken 4 years after purchased.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the dishwasher. It did a great job at cleaning and was very quiet. Unfortunately, it is now erroring 90% of the time claiming a draining error (e1 f9 error code), but works fine when it doesn’t. Given the price of fixing things, I’m not sure if it’s worth it vs replacing it. Quite disappointing.
No, I would not recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Super Capacity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this thing installed and am baffled at how many dishes I was able to fit in it. We have to run our dishwqsher every day so this is a huge win!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great Open Box Purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher as an Open Box, and it is fantastic! It's quiet and does a great job.
I would recommend this to a friend Rated 5 out of 5 stars
Very Quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 10yrs, my original KA DW started to leak. We decided to replace it with kind. quiet and cleans well!
I would recommend this to a friendRated 5 out of 5 stars
Love my Kitchen Aid!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replace my old Kitchen Aid dish washer that was 11 years old with this new one. Love the xtra features
I would recommend this to a friendRated 1 out of 5 stars
Leaked the first time I used it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher to replace a similar Kitchenaid dishwasher that leaked after 3 years. This dishwasher leaked the very first time I used it when brand new. Aside from that, the dishes on the top rack don't get clean. The prior Kitchenaid dishwasher, when it wasn't leaking, completely cleaned everything on the top rack. I also find the new V-shaped top-rack to be a useless waste of space. It's supposed to be for cups but doesn't fit anything taller than a coffee cup. I'm finding that I can't fit as much stuff in this one as I could in the previous model. Another thing that annoys me is that there are several features that can be enabled/disabled for the wash. The previous model would remember all previously used settings. This one clears itself every time and you have to push 4 buttons to start it instead of just one.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello jesses5, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 1 out of 5 stars
Need a new dishwasher after 6 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We already spent money on new rack parts last year. Now the control panel inside the door is coming off. We refuse to pay anymore. I rather buy a less expensive unit and replace it, instead of buying new parts for something I already spent a lot of money on. Buying 2 dishwashers within 10 years would still be less money than buying this machine. For the money this dishwasher should of lasted 10 years, at least.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.


































