Customer Ratings & Reviews
- Model:
- KDTM704KPS
- SKU:
- 6398227
Rating by feature
- Cleaning Quality
Rating 4.9 out of 5 stars
- Dry Quality
Rating 4.8 out of 5 stars
- Cycle Options
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 24" Top Control Built-In Tub Dishwasher excels in cleaning performance and operates at a very quiet noise level. Many appreciate the convenience of the third rack and interior lighting features. However, some customers have expressed concerns about the dishwasher's durability and long cycle times.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Motor
Don’t waste your money!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted for 18 months now needs a new motor…just junk!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Great Product and even better installers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and works great. Excellent delivery and installation.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price! Well built dishwasher! Best Buy was excellent to work with. Delivery was timely and went very smooth.
I would recommend this to a friend- Pros mentioned:Third rack
Loud, takes forever and doesn’t dry well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is loud. I’m not sure how other people think it’s quiet. I thought I had a defective one and had it exchanged… it’s still loud. It’s louder than my kenmoore that was 10 years old. Do not recommend. I’m exchanging it for a Bosch. I went with this one because of the third rack, but I’ll take a smaller third rake for quiet.
No, I would not recommend this to a friend Great dishwasher from a great store quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, great service from Best Buy. 123!
I would recommend this to a frienddishes actually get clean
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.life changing machine.. I actually cook at home more since cleanup has become so easy
I would recommend this to a friendExcellent dishwasher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at the store, installation couldn’t have been better.
I would recommend this to a friendbar handle not a good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bar handle sticks out so far that I can't open my silverware drawer which is at a right angle. Plus it doesn't line up with my cabinets. So sorry that I didn't notice this before the installers left my house. The appliance works just fine but not happy with the installation. It needed to be pushed in another 1/2 inch or so.
No, I would not recommend this to a friendDishwasher leaks and Best Buy installed it wrong.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this KitchenAid less than one year ago and almost immediately it overflowed and leaked onto our kitchen floor. It has happened at least 6-8 times post the return period but within the one-year warranty period. Each time, I have had to resolve the issue myself with a full load of dishes and late-night occurence. The Total Tech installation service was also faulty and violated my town's electrical code causing it to fail the electrical inspection. I had to pay a different electrician to correct the issue. The installers also did not install the sound-dampening insulation blanket as well. Basically, the value of the Total Tech experience has been utterly awful. I would not recommend either this dishwasher model nor the Total Tech program. We had other issues with TV wall mounting as well, and have since eliminated our Total Tech membership and will not purchase a major appliance from Best Buy in the future either.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
So quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 5 stars except it doesn’t completely dry everything but very pleased overall
I would recommend this to a friendThe best dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always the best choice from best buy. Great working. Thank you
I would recommend this to a friendIt’s the end of the average dishwashing experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will feel like you have landed in dishwashing cloud 9!!
I would recommend this to a friendClueless Installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works great but the installers flooded my kitchen not once but twice because they had no idea on where to hook up the drain hose!
No, I would not recommend this to a friendSerious Delivery Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this dishwasher a poor review because I STILL haven't received it yet! It was supposed to be delivered and installed today (after 2 weeks) and the technician did not show up! Although the appointment was confirmed by phone and text, the technician cancelled it and, when I called, I was told that I have to reschedule...in five more days!
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
dish watcher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love it so much this the best i got i’m so happy
I would recommend this to a friendNice dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a Jen Aire but I am happy with this kitchen aid.
I would recommend this to a friend- Cons mentioned:Durability
Keeps breaking down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered and installed by geek squad/bestbuy. It failed with error F8 E4 within 3 weeks or so. Took bestbuy a week to replace. Today, about 4 weeks after replacement, it failed again with the exact same error. I am going to return this dishwasher and stay away from KitchenAid going forward ... very bad product, extremely disappointed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Mridul, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Diswasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOOKS NICE, great Dishwasher, we are so happy!!!!!
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a nice dishwasher that does what it should.
I would recommend this to a friendKitchenAid Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a consumer grade appliance, KitchenAid is top notch
I would recommend this to a friend
